Question about Sony DRU-710A DVD±RW Dual Layer Burner

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Sony DRY-710A The Drive works fine as a CD R/W but as a DVD it can't read (or write). When I insert a DVD with data it shows blank. In Nero7 it doesn't see the inserted blank DVD. I installed the latest firmware and driver.

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Re: Sony DRY-710A

I have the same problem. It won't even read a DVD that it created not too long ago. It works fine with CD's. I tried cleaning the lense but that didn't help. Did you ever get a solution to this problem?

Posted on Aug 11, 2008

Re: Sony DRY-710A - Sony DRU-710A DVD±RW Dual Layer Burner CD & DVD Burners

Same :(

Posted on May 08, 2008

Re: Sony DRY-710A

Thanks. I already have the latest FW and tried veriaous medias by well known mfx but to no avail. For some reason I can read and write to a CD but not DVD on the 710A. Any ideas?

Posted on Jan 10, 2008

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Re: Sony DRY-710A

You are probably using a DVD media that is not supported
take a look at this it tells you all the supported and recommended media, also do the firmware upgrade as this may give more support to other media

thanks for rating

Posted on Jan 10, 2008

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Hi there,

Cd/dvd drives don't actually require a driver to run. They use "class filter drivers" which are supplied by a burning program like Nero or NTI. These "class filter drivers" only add functionality to the drive. Windows just uses a generic driver "MSCDEX" to run them.

A couple of things to try:

Uninstall the drive. Open Device Manager, click on the + sign next to CD/DVD ROM drives, right click on the drive and select uninstall. Exit and restart your system. When windows loads, it will recognise a hardware change, and will ask if you want to install. Before you click anything, insert the disc that came with the drive (if you have one). This should then install, if not, let windows search. If windows can't find anything, select "I will choose the driver manually" and look for your drive in the list.

Another thing to do, is download the most current Chipset drivers for your motherboard (which I would recommend anyway, even if the above worked).

Update the Firmware version and the internal drivers for your drive. These can be found here:

Also, update windows to the latest Service Pack (SP3 for XP and SP1 for Vista) if you haven't got them already.

If you have Vista, did you recently update to SP1 via Windows Update? If the answer is yes, please let me know.

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1 Answer

I have window xp my dvd burner worked fine before now it doesnt

What do you mean "it just stays there"? Can you be a bit more specific? The writing speed doesn't really mean anything apart from being able to burn quicker.

The "drivers" for the sony dru 710a can be downloaded from here:

I would also update the Firmware version too.

Hope that works


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