Question about Kenmore 16872 Built-in Dishwasher

3 Answers

Kenmore elite dishwasher 665 purchased in 2001

Dishes don't get cleaned after cycle finished. It fills up with water. The spray arm doesn't seem to turn with water like it used to do. Yet it's hot water and the washer makes all the same noises it used to.

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  • DianeLM Jul 20, 2008

    Same problem. How do you disassemble the unit under the lower spray arm to check for possible blockage? Thank you.

  • bzymom3BOYS Nov 11, 2008

    My 665 dishwasher was purchased in 2007 and I'm having the same problems... I've taken apart the lower section and cleaned it but both third and second arms still don't seem to be rotating ... I can tell on the door that the bottom is getting enough pressure.. but the dishwasher doesn't seem to produce enough pressure to make the top two arms rotate.. water is plenty hot and I'm 1 month out of warantee.. so any help you can provide I"d appreicate..

  • pah0 Jan 02, 2009

    Same problem. Four yr old Kenmore Elite. The glasses in the upper tray are not getting clean at all. Bottom is fine. I've taken apart the entire assembly and it is remarkably clean. I've flipped it over and checked all hoses in and out--can't find a filter that others speak of.

    The only thing I can see is that half-way up the back wall where the upper spray arm plugs into the vertical water feed tube there are two rubber valves that close based only on the memory in the rubber. The one leading to the upper spray arm is stuck open--not blocked--it just won't close as it should. My theory is that if this is always open then no water can make it to the upper spinner. I'm going to try to find a replacement for this rubber valve assembly.



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3 Answers

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On our stainless tub kenmore elite diswasher model # 66515912001 (665.15912001), we removed the lower spray arm by turning the nut (try clockwise and counter clockwise) and lifting it off the lower unit.

Then, we turned the attached water port (that feeds the upper arm) to the right. It felt like it was going to break, but didn't !!!

Next, we removed the lower starfish looking thing on which the screen is attached by four torx head screws. Here we found much hardened yellow "stuff" that came off with hot water, a knife and shop vac. By my estimate, the screen was 60% blocked.

We also removed the upper tray so as to remove the upper arm. Banged it against the sink a few times to loosen the same caked on yellow "stuff" from inside it. Here we noticed many of the water outlet holes were completly clogged.

We also replaced our heating element because it was clearly flaking away. This required the dishwasher to have it's power shut off, water supply disconnected and pulled out. In the end, very easy to replace if you're mechanically inclined (I am very).

After a test run, my wife said: "haven't seen water dripping from the top tray in years..."

Total time investment for the above was about 3 - 4 hours.

Posted on Jul 29, 2009

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Sometime objects tend to build up under the screen and around the circulating pump. These objects will block the water ports and cut the ability of the spray arms to rotate. If you are carefull you can disassemble the unit under the bottom spray arm and inspect/clean the screen and circulating pump.

Posted on Jan 10, 2008

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I have a 66515912001 and the problem i found was that the dishwasher has a disposer built in(chopper). The design of the disposer was defective, i realized this when i purchased the new part, Whirlpool redesigned the part. Before you replace the 8268383(disposer/chopper) look at the end of the impeller to see if the end is worn off, if it is save your money and replace the motor assembly(Only way to get at impeller). good luck

Posted on Dec 28, 2009

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

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Posted on Jan 02, 2017

reg501
  • 413 Answers

SOURCE: I have a kenmore 665 dishwasher where the spary arms do not spin.

  • First, check water level. Start machine, wait until the machine begins main wash. Open the door, the water level should be just below the heater element. If too low replace inlet valve.
  • If you can't hear the wash motor running or is just humming, the motor may be bad.
  • To check if the food chopper is blocked or broken;
  1. Remove lower spray arm by holding the arm and rotating the spray arm retainer.
  2. In the back of the tub, unclip or remove the screw from the upper spray arm supply tube.
  3. Rotate the lower spray arm support to the right while disconnecting the supply tube from it.
  4. Remove the four torx screws from the sump cover, remove assembly.
  5. There may be a primary filter in the left side of the sump, if so, remove the torx screw and the filter.
  6. On the right side there is the chopper assembly cover. Remove the torx screw and cover to expose the chopper.

Hope everything goes well for you,

Regards

Richard

Posted on Feb 03, 2009

  • 1891 Answers

SOURCE: kenmore elite dishwasher, does not get the dishes wet

sounds like wash motor is not going . it will fill and control thinks motor is working . then it will drain wash water / ( drain pump is a different motor ) and then refill and so on .. never washes but fills and drains and heats. ( look for leakage under the motor i'm sure you will find some ..

Posted on Nov 22, 2009

blueextc3221
  • 15935 Answers

SOURCE: Kenmore Elite dishwasher 665-16352301 - rinse

It appears your jets are clogged in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 30, 2010

blueextc3221
  • 15935 Answers

SOURCE: Kenmore Elite dishwasher 665-16352301 - rinse

It appears your rinse aid level switch has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 30, 2010

blueextc3221
  • 15935 Answers

SOURCE: Kenmore Elite 665-16959000 dishwasher - soap door

It appears your dispenser wax switch has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 30, 2010

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1 Answer

Dishes come out dirty like trap needs tobe cleaned kenmore 565


Hi



If you are noticing that the dishes are not clean, then there are a few things to check for. Check the soap powder if it's kept in a dry environment. Also try replacing the powder with something like a gel or liquid. Next thing to check for is the water pressure and fill valve. Check if the water is filling in and the spray arms are throwing the water with enough pressure. Try and listen to the sound if you hear a proper spraying action sound.

If it seems as a low water pressure then check the fill valve. Now, check if dishwasher is draining the water or not. While the dishwasher is working check whether the dishwasher is draining and there is not much left out water after the cycle is complete. Try cleaning the spray arm with a soft brush. The water temperature plays a major role in cleaning of dishes. The temp should be between 125 and 150 F for dishwasher to clean the dishes.


Hope this helps... Please post back if you need more information.


Daniel


May 18, 2011 | Kenmore Dishwashers

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Dishes are not coming clean no matter what cycle I use.


Hi



If you are noticing that the dishes are not clean, then there are a few things to check for. Check the soap powder if it's kept in a dry environment. Also try replacing the powder with something like a gel or liquid. Next thing to check for is the water pressure and fill valve. Check if the water is filling in and the spray arms are throwing the water with enough pressure. Try and listen to the sound if you hear a proper spraying action sound.

If it seems as a low water pressure then check the fill valve. Now, check if dishwasher is draining the water or not. While the dishwasher is working check whether the dishwasher is draining and there is not much left out water after the cycle is complete. Try cleaning the spray arm with a soft brush. The water temperature plays a major role in cleaning of dishes. The temp should be between 125 and 150 F for dishwasher to clean the dishes.


Hope this helps... Please post back if you need more information.


Daniel

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Kenmore Dishwasher takes excesive amount of time to run, and dishes are not that clean and dosent seem to dry very well


Hi



If you are noticing that the dishes are not clean, then there are a few things to check for. Check the soap powder if it's kept in a dry environment. Also try replacing the powder with something like a gel or liquid. Next thing to check for is the water pressure and fill valve. Check if the water is filling in and the spray arms are throwing the water with enough pressure. Try and listen to the sound if you hear a proper spraying action sound.

If it seems as a low water pressure then check the fill valve. Now, check if dishwasher is draining the water or not. While the dishwasher is working check whether the dishwasher is draining and there is not much left out water after the cycle is complete. Try cleaning the spray arm with a soft brush. The water temperature plays a major role in cleaning of dishes. The temp should be between 125 and 150 F for dishwasher to clean the dishes. Hope this helps...



Daniel

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Dishes come out dirty


Hi
If you are noticing that the dishes are not clean, then there are a few things to check for. Check the soap powder if it's kept in a dry environment. Also try replacing the powder with something like a gel or liquid. Next thing to check for is the water pressure and fill valve. Check if the water is filling in and the spray arms are throwing the water with enough pressure. Try and listen to the sound if you hear a proper spraying action sound.
If it seems as a low water pressure then check the fill valve. Now, check if dishwasher is draining the water or not. While the dishwasher is working check whether the dishwasher is draining and there is not much left out water after the cycle is complete. Try cleaning the spray arm with a soft brush. The water temperature plays a major role in cleaning of dishes. The temp should be between 125 and 150 F for dishwasher to clean the dishes. Hope this helps...
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Kenmore elite model 665 17263402 The top rack is not cleaning the dishes. The bottom rack is cleaning fine. What is causing this and how can I fix it? Please help.


Hi,



I have an older dishwasher also and recently my wife also complained about it not cleaning right... so me being the man I am tried in vain to clean the things... Bought new spray arms online and installed them in minutes...now the thing works like new... However I have also found that if the heating element goes bad then that also can mess things up bad... So I would buy new spray arms, and also check out the heating element to make sure it is working... Here is a tip that will help you with the online buying...


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Hi,


I have an older dishwasher also and recently my wife also complained about it not cleaning right... so me being the man I am tried in vain to clean the things... Bought new spray arms online and installed them in minutes...now the thing works like new... However I have also found that if the heating element goes bad then that also can mess things up bad... So I would buy new spray arms, and also check out the heating element to make sure it is working... Here is a tip that will help you with the online buying...

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jklfryyr

Jul 06, 2010 | Kenmore 24 in. 16462 / 16464 / 16469...

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White film on all dishes and silverware


If your dishes or glassware appear with a white film or a white powdery residue or spotted following a complete wash cycle, adjusting the amount or type of detergent you?re using and adjusting your hot water heater?s water temperature may solve the problem. But before you do either of these, put a rinse additive (such as Jet-Dry) in the rinse dispenser to improve the sheeting action of the water.

Next, you?ll have to determine whether the film is removable or permanently etched. To do this, soak a glass in undiluted white vinegar for about 15 minutes. Or, wash the glass with warm water and concentrated dishwasher detergent or a high-phosphate detergent (such as Glass Magic).

If the film comes off, it is probably caused by hard water minerals, improper amounts of detergent, or unsuitable water temperature.

Permanent etching is often caused by a combination of soft water and excessive heat or detergent. If glassware is permanently etched, there isn?t anything you can do to make it clear again. But you can avoid future etching by taking these steps:

1) Be sure hot water entering the dishwasher is no hotter than 140 degrees F. Don?t use extra-hot settings such as ?Power Scrub,? and use the ?Energy Saver? dry cycle.

2) Adjust the detergent amount.

3) Don?t pre-rinse your dishes before loading them in the dishwasher. Food particles on the dishes actually help the detergent and drying agents clean better.

A common cause of poor washing results is improper loading?dishes that block or impede the spray arm(s) or prevent the soap dispenser from opening. On the other hand, if your dishwasher has chronic problems with good washing, the problem may not be your dishwasher. A good first step is vary the amount of dishwasher detergent you're using and try switching brands.

Other possibilities: Your home?s water pressure may be too low, your water may be too hard, or the water temperature may not be hot enough.

In order for your dishwasher to fill to the appropriate level, water pressure should be from 20?120 pounds per square inch. If you suspect that your water pressure may be low, turn off all faucets or other users of water (such as washing machines and sprinklers) and then put a half-gallon jug under the kitchen faucet. Turn on the hot water full-blast. If the jug doesn?t fill within 14 seconds, your water pressure may be too low for proper dishwasher operation. Call your city water utility to discuss your options, or avoid drawing water elsewhere in the house or yard during dishwasher cycles.

The right amount of detergent to use depends on how large your load of dishes is and how hard your water is. Hardness is measured in grains of minerals?the more grains per gallon you have, the more detergent you?ll need. If your water has 12 grains or more of hardness, fill both dishwasher soap cups completely with detergent. If that doesn?t work, consider installing a water softener. (For more information, see the article Water Softener Systems.

To check water temperature, hold a meat thermometer under the hot water faucet for two minutes; if it doesn?t register a minimum of 140 degrees F., turn up the temperature dial on your hot water heater. (However, if you have a newer dishwasher that heats the water internally, it isn?t necessary to turn up your hot water heater.)

If your dishwasher has worked fine in the past but suddenly your dishes aren?t clean after the dishwasher completes all cycles, listen to the spray arm(s) spinning inside during the wash cycle. If spinning poorly, wait for the machine to cool down, remove the spray arm(s) by unscrewing the hubcap(s), lifting the arm(s) off, and then cleaning out the spray holes in the spray arm(s) with a stiff piece of wire.

Please rate the solution if you feel I've helped you

Apr 27, 2010 | Kenmore 24 in. 16019 Built-in Dishwasher

2 Answers

Dishwasher does not clean dishes, soap does not fully go away


Water Inlet Valve

A dishwasher's water inlet valve is its most common part to fail. When your dishes are not being fully cleaned, quite often a faulty water inlet valve is to blame. Test your dishwasher's water inlet valve, and if it is no longer functioning as it should, you will have to replace it.
Heating Element

Water temperature is a key element in achieving clean dishes. A dishwasher's heating element is not designed to heat the water that enters it. Rather, the heating element is designed to maintain the heat of the water that enters the dishwasher. Its a good idea to run the hot water in your sink for a couple of minutes before you run the dishwasher. Just to make sure the water is nice and hot before it enters the dishwasher. If the water is unable to stay hot, it can adversely affect your dishwasher's cleaning ability.
Filter/Drain Grate

There is a filter in your dishwasher. Its function is to keep large particles of food and foreign objects away from the pump. Many of the newly-manufactured dishwashers have self-cleaning filters, and routine cleaning isn't a concern. However, some other dishw ashers need to have the filter removed and cleaned regularly. If the filter or grate is clogged or blocked with debris, it may interfere with the normal functioning of your dishwasher. Consult your owner's manual for specific directions for removing your dishwasher's filter and cleaning it.

  • filter
  • 0394bde.jpg
  • . Detergent or Detergent Cup

    It could just be that you aren't using enough soap to completely wash your dishes. Your dishwasher may be designed to dispense soap at two different times during the wash cycle. If you don't fill all of the detergent cups, then the diswasher will lose a cleaning cycle. Also, if you use a gel-type detergent, try switching to a powered kind. Powders tend to dissolve better in hot water. And don't buy in bulk. Detergents are most effective in the first two weeks. After that, they decrease in potency.
    Alternatively, your dishwasher's detergent cup could be defective in some way. It is possible that it is gunked up full of built up detergent, and a thorough cleaning may be enough to get it working again. If that doesn't do the trick, you probably need to replace the entire detergent cup assembly. If your cup isn't even opening, My dishwasher detergent cup won't open.

      17c2046.jpg

    Cycle Selector Switch
    Sometimes a dishwasher's cycle selector switch is the reason why dishes are not coming completely clean. Test your selector switch to determine whether or not it has become defective. If it has, replace it.

    Mar 29, 2009 | Dishwashers

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