Question about LeapFrog Leapster Electronic Book: Spider-Man (30425) for PC, Mac

1 Answer

I have the leapfrog explorer globe #40002, I need a replacement pen for the globe

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  • mguzzio Nov 18, 2009

    message was a mistake. My problem was not with this product. Disregard

  • Tamyra
    Tamyra Jun 04, 2014

    how do you put he batteries i the globe because mine is not working t all

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Hello,

If you live in the US, the Consumer Services number is 1-800-701-5327.

They will help you order a new pen.

Thanks for using Fixya.

Posted on Nov 26, 2009

  • Wayne Mineard
    Wayne Mineard Nov 26, 2009

    Sorry...just saw the comment.



    Wayne

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Posted on Jan 02, 2017

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wayneard
  • 1901 Answers

SOURCE: Stylus Pen Broken: LeapFrog Explorer Smart Globe (Item Id: 40002)

Hello Sushil,

If in the US, Call their Consumer Services number at:

1-800-701-5327

They will be able to help you get a new one.


Thanks for using Fixya and consider rating this solution.

Wayne

Posted on Jun 27, 2009

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1 Answer

I would like to order a replacement pen for my leapfrog globe.


Contact customer service at 1-800-701-5327 or email them directly from the website, www.leapfrog.com under customer support.

Feb 11, 2010 | LeapFrog Leapster Electronic Book:...

3 Answers

The stylus pen has quit working for the Leapfrog explorer globe model 58-000 Where can I get a replacement?


Hello,

If you are in the US, you can call their Consumer Services number at:

1-800-701-5327

They will be able to help you get a new one.

Thanks for using Fixya.

Jan 21, 2010 | LeapFrog Leapster Electronic Book:...

1 Answer

Leap frog globe pen replacement


The leapfrog webpage gives this info for getting replacement pens:
"If the pen was physically damaged (your dog chewed it, your child ripped the cord, etc.) the replacement cost is $5 to cover shipping and handling. There is no need to send the damaged pen back in this case. Simply call our Consumer Services center at 1-800-701-5327 to order a new pen."
http://leapfrog.custhelp.com/cgi-bin/leapfrog.cfg/php/enduser/std_adp.php?p_faqid=23&p_created=996471052&p_sid=mNlXPJDj&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTAsMTAmcF9wcm9kcz0wJnBfY2F0cz0mcF9wdj0mcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1nbG9iZQ**&p_li=&p_topview=1

Jul 25, 2009 | LeapFrog Leapster Electronic Book:...

1 Answer

Stylus Pen Broken: LeapFrog Explorer Smart Globe (Item Id: 40002)


Hello Sushil,

If in the US, Call their Consumer Services number at:

1-800-701-5327

They will be able to help you get a new one.


Thanks for using Fixya and consider rating this solution.

Wayne

Jun 27, 2009 | LeapFrog Leapster Electronic Book:...

1 Answer

Stylus Pen Replacement for Leapfrog Junior explorer Globe


I called this number they can send a replacement pen for £5
LeapFrog UK`s free customer helpline.0800 169 5435

Mar 21, 2009 | LeapFrog Leapster Electronic Book:...

1 Answer

Need new pen for globe


You will have to contact them at this address for a replacement:

http://www.leapfrogexplorerglobe.com/contact.php

Jan 14, 2009 | LeapFrog Leapster Electronic Book:...

1 Answer

Need new pen for globe


Call their Consumer Services at 1-800-701-5327. They will be able to help you order a new one.

Dec 17, 2008 | LeapFrog Leapster Electronic Book:...

1 Answer

Damaged stylus pen


You can get a new stylus pen from LeapFrog. Please read our FAQ on this topic for more information and directions.

LeapFrog Gillian

Dec 16, 2008 | LeapFrog Leapster Electronic Book:...

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