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Our Phillips IPF525 fax machine, when connected in the exact same way as our previous fax machine, will not recieve faxes but makes the dial up tone whilst we are on the other phone!!!

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Posted on Jan 02, 2017

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SOURCE: Fax problem

I want to make sure I understand this completely. You get no dial tone from the fax machine when hooked up to VOIP. In the past, was there an audible dial tone from the fax, or did it just dial silently and give you an error if there was no tone? When you said you got a dial tone by connecting a phone to the ext phone port of "the machine" did you mean the fax machine? If you get a dial tone by running a phone through the fax machine, then the line is good. I have used a fax machine over Sunrocket before they went defunct, which used the same technology base as Vonage - so it should work. If you used to get an audible dial tone when using the fax, and no longer do, and you are geting a dial tone on a regular phone that is connected to the ext. port of the fax machine, then the problem has to be in the fax machine itself, not the VOIP. If you can verify that, we can go from there.

Posted on Oct 08, 2007

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Logjam
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SOURCE: brothers 2800

The machine is probably set to "manual receive." Check the receive mode. In "Manual" mode the machine will ring until the start" button is pressed. Fax mode will allow the machine to receive faxes as will the "Auto" mode which will allow both faxes and telephone calls automatically.

Posted on Jan 05, 2008

Logjam
  • 159 Answers

SOURCE: We can't send or received faxes

Just a suggestion. This effect can happen if you have plugged the line cord into the tel jack instead of line jack.

Posted on Feb 12, 2008

SOURCE: Can't send or receive fax Lexmark X5070

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Posted on Apr 21, 2008

leroyal
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SOURCE: How can i reprint a previously recieved fax/

Search the MENU for CONFIRMATION or JOURNAL print.

Posted on Jan 31, 2009

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1 Answer

How do i set my fax machine to recieve and send faxes


Dear
Connect the telephone line to the LINE socket of the fax machine and a telephone receiver unit to the EXT socket of the fax machine.

To send a fax, put the document on the platen glass (face downward) or face upward in case of ADF.
press on hook dial, (here the dial tone on machines speaker)
dial the fax no. ( wait for call connection and here the fax Rx. tone)
press START.

To receive a fax two procedure can made, manual- lift a hand set of telephone receiver on incoming ring, here the TX tone(periodical beep tone) press * 9 * of the telephone receiver. In auto mode go to fax setup select ans. to ring or auto fax etc. to activate atuo reveive of fax.

Hope this may helpful.
Thanks.

Aug 11, 2014 | Samsung SCX 4521F All-In-One Laser Printer

2 Answers

Fax problem


I want to make sure I understand this completely. You get no dial tone from the fax machine when hooked up to VOIP. In the past, was there an audible dial tone from the fax, or did it just dial silently and give you an error if there was no tone? When you said you got a dial tone by connecting a phone to the ext phone port of "the machine" did you mean the fax machine? If you get a dial tone by running a phone through the fax machine, then the line is good. I have used a fax machine over Sunrocket before they went defunct, which used the same technology base as Vonage - so it should work. If you used to get an audible dial tone when using the fax, and no longer do, and you are geting a dial tone on a regular phone that is connected to the ext. port of the fax machine, then the problem has to be in the fax machine itself, not the VOIP. If you can verify that, we can go from there.

Oct 08, 2007 | Brother MultiFunction Center MFC-440CN...

1 Answer

I cant receive fax


Is there a dial tone if you pick up the reciever ? Can you send faxes or use the machine to make a phone call ? If you can make calls or send faxes the machine probably needs to be set to the auto recieve mode so that it automatically answers when a fax is being recieved. If no dial tone you may have a loose connection to your phone jack.

Oct 15, 2010 | Kodak 6150 AllInOne InkJet Printer

1 Answer

Fax machine isn't able to recieve or send anything


Make sure there is a dial tone on the phone reciever. If there is not check the connections, the cord could be damaged or disconnected. If there is, check the Recieve mode.

If not call Brother support - its free

Mar 31, 2010 | Brother IntelliFAX 2800 Laser Fax

1 Answer

HP 7680 Fax paper will not go through


Have you checked that you can get a dial tone?
Can you recieve fax's?.
If no dial tone then check that you have the telephone cord plugged into the line jack on the back of the fax machine and not the tel or ext sockets.May be a telstra problem so plug another phone into the wall socket to see if you can dial out.
Also make sure that the fax is set to pulse dialing.

Oct 25, 2009 | HP Office Equipment & Supplies

1 Answer

No fax tone giving if this fax mode only


Using "on hook" you should hear a dial tone, if you have one then dial a known good fax number. It could also be in manual receive mode. -Carl

May 05, 2009 | Ricoh FAX1900L Plain Paper Laser

1 Answer

Unable to send/recieve with my Samsung SF 565P fax


Plug a phone in to fax port, Is there a dial tone there also? can you dial a number and make a call from the fax port? You should be able to with a regular phone. If you can't, try plugging in the fax machine to the other port where your phone is plugged in. try sending a fax.If it works there, then the Vonage device or your service itself is the problem.

Apr 22, 2009 | Samsung SF-565P All-In-One Laser Printer

2 Answers

HISSS on line; no dial-tone; no fax in or out


it sounds like you may not have any dial tone. the hiss [white noise] you are hearing is from the dsl modem.try plugging a regular corded phone into the jack to check for dial tone.if there is none,call your phone company.also try plugging the fax machine into another jack where you know there is dial tone.
good luck
wg

Feb 02, 2008 | Brother FAX-2920 Plain Paper Laser

2 Answers

Cant send fax


Recieving faxes
  • Plug a regular, non-digital, phone into the fax's phone line and see if you get a dial tone
    • If you do not have a dial tone, seek support from your telephone service provider
  • Dial the fax number from a phone    
    • Normal circumstance is that you will have the fax machine pick up and make high-pitched noises
    • If the fax does not pick up, put a regular phone on the fax line and see if the regular phone rings when dialed
      • If the phone rings, answer it and see if there is line noise
        • If the line is clear, call the service number listed on your fax
        • If the line is staticy or unclear, call your telephone service provider
      • If the phone does not ring, call your telephone service provider
Sending faxes
  • Attempt to dial the fax number you are trying to send to from another phone.
    • If you hear electronic noises on the line, the other end has a fax machine on the other end
      • Check to see if you can recieve faxes.
    • If the remote fax does not answer, the problem is on the remote side, contact the recipient

Dec 18, 2007 | Lexmark F4270 Plain Paper Inkjet Fax

2 Answers

Problem with fax


I'm no expert but, did you try touching the online or hook button on the fax to hear the dial tone? Or connect a basic home phone into the phone jack at the wall the fax was plugged into. Do you get a dial tone. If no dial tone, call the phone company. If there is a dial tone, its the fax.

Nov 27, 2006 | Lexmark F4270 Plain Paper Inkjet Fax

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