Question about Gateway 7322GZ Notebook

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GATEWAY 7322 I have this laptop for about one year, one day It got frozen while I was working. I tried to close the application by pressing ctrl+alt+delete. It didn't work then I took the ac power off and took the battery off. when I tried rebooting it. I got some weird messages. I ran the discovering CDs. Discovering CD ran thru fine however once it get to the point where operating system supposed to be downloading. it get frozen. I thought it was hard drive. I bought new hard drive and installed it but did not worked. do you think it the mother board need to be  replaced as well. Thanks

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  • JANSAYPIYARA Jan 11, 2008

    I taped the process of my laptop whats happening, when is suppose to downloan operating system, it gets frozen. I show you by moving the pointer back and forth and It got stuck at one point. screen doesnot move any where after that.

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If you replace the HDD, there is no reason why system hung up. try cleaning your memory cause on that case i can pinpoint that memory something wrong. try cleaning memory fixed it again, if your don't mind maybe you need to replace the memory.

if the same happen, try examine CD Disc or your cd rom drive cannot read the files on the disc.

(Option solution)Examine your motherboard after clear prove that the above solution is not working. i can assure u that main board is good. if ever it was damage that causes overheating.

Posted on Jan 10, 2008

  • Emelio Navaja
    Emelio Navaja Jan 22, 2008

    did you try another any bootable windows disc maybe it help , Provide another windows bootable disk installation disc , format and install the new windows operating ssytem.

  • Emelio Navaja
    Emelio Navaja Jan 22, 2008

    do not use the operating system recovery disk maybe it was damage.

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