Question about Microsoft Windows XP Home Edition

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I cant download anything on my pc, it says winssnotify.exe unable to locate this application has failed to start because cert.dll was not found reinstalling may fixt it, and also it says, RUNDLL error loading, c:PROGRA~1MyWebSearchar.binM3PLUGIN.DLL

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Winssnotify.exe is a program that is associated with windows "One Care." Unless you specified otherwise, you should see the One Care icon near running programs (area near the clock, on the bottom right of your screen). Go to Control Panel, uninstall/install programs and Reinstall or repair One Care. One Care is legit, and has firewall/virus options associated with it. If you recently uninstalled the program or installed another antivirus program, that may be your issue. If you uninstalled it, there may be files that were not removed or another program may have identified Onecare files as spyware. If you recently did anything like a "registry cleaner" or supposed "scan" of your system from a less than reputable online source, that can definitely be your issue. If you never downloaded Onecare, the program may be an imposter. It should be located under program files in the one care folder. If you do have this program, Onecare has a website scan to help users with problems. Hope this helps. Leave a comment if you need further assistance.

Posted on Nov 17, 2009

Testimonial: "it was helpful to a degree but i dont have onecare on the pc, and i have tried numerous webpages, but im unable to download anything what so ever "

  • wire12me Nov 17, 2009

    Ok, You can try to restore your system settings using System Restore. Make sure you don't use a restore for your operating system or you will loose EVERYTHING on your computer expect the OS. Follow these instructions and look at picture below. Go to start. Programs, Accessories, and System Tools. Then go to system restore and choose restore to an earlier date. You will see a calendar. Choose a date before your problem. I see something on the end of your 1st post that says something about Mysearch.? I am hoping that you do not bad stuff down loaded from places like free music and game downloads. The stuff that comes with "free" stuff is never free and MYWEBSEARCH and other toolbars cause big problems. The registry files might have gotten messed up that way.Getting that stuff off is not usually easy, but you can try uninstalling it before you do system restore. Good luck, thanks for following up.

  • wire12me Nov 17, 2009

    Sorry, I just read your comments to the other solution. You absolutely have something on your computer besides a bad file.The first things they will do is make it impossible to get help. Can you give any other information about things that popped up so we can identify the malware? Do you have an emergency disk for your operating system? For now, please start here and forget about system restore. Go to display settings and turn off any downloaded cursors, screen savers, etc. If you have an emergency disk, put it in and retsart. The disk will give you the option to replace the registry to help you get around bad files. If not, try this. If that works, go to site below.
    Restart your computer and while it is booting (screen is still black) start pushing the F8 key on your keyboard. It is above the *. Your computer should go into safe mode.Use up/down arrows and highlight safe mode and push enter.Push last known good configuration.When you go to windows, go online to this website
    Run the online safety scan so that you don't have to download anything. If you are able to remove the bad software, you should get a program that will help prevent this in the future. The MS site has one, and Spybot is very good and free. Make sure that you do a full scan with your virus program. That usually means changing settings so that all files are scanned. Make sure it is updated. If this all works, make sure that you set a restore point and then uninstall any "toolbars" and get rid of any free display smilies, cursors, screen savers. Never download anything without choosing "advanced" were you can choose what comes with it.


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Winssnotify.exe is a process belonging to Windows OneCare Live.
cert.dll is a Cert_Prod.dll\r belonging to Microsoft® CoReXT, also a part of OneCare Live.

It appears the OneCareLive as become corrupted. You may not be aware, but MS is discontinuing OneCareLive and is now offering a new FREE solution called Microsoft Security Essentials. It is probably time to unisntall OneCareLive and install their new security system.

Posted on Nov 17, 2009

Testimonial: "helpful but unfortunately, i have no onecarelive on my pc, i cant even go back and do a restore to a previous date it wont allow me to. "

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