Question about Canon imageRUNNER 2020 All-In-One Laser Printer

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Canon 2020i - Copies displaced using autofeed

Have Canon 2020i in excellent condition but copies are displaced quarter inch to trailing edge of paper when I use autofeed. Placed on glass copies are fine. Makes autofeed unusable. Any suggestions please? Thanks

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Im not very sure but i think it goes something like this:
Under service mode *28*, and then numeric parameters, under no.41 try to set value on 0 (but emember value before if it isnot that, so that you can enter it back) if that does not help call back and I will check it little beter.

Posted on Feb 15, 2010

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Posted on Jan 02, 2017

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I have a Ricoh Aficio 1013 that prints fine but copies are unclear and off


Problem Cause Solution Colored lines appear. The exposure glass or scanning glass is dirty. Clean them. See "Maintaining Your Machine", About this Machine . Copies appear dirty. Image density is too high. Adjust the image density settings. See "Adjusting Copy Image Density", Copy and Document Server Reference . Copies appear dirty. Auto Image Density is not selected. On the control panel, select [Auto Density]. The reverse side of an original image is copied. Image density is too high. Adjust the image density settings. See "Adjusting Copy Image Density", Copy and Document Server Reference . The reverse side of an original image is copied. Auto Image Density is not selected. On the control panel, select [Auto Density]. A shadow appears on copies if you use pasted originals. Image density is too high.
  • Adjust the image density settings. See "Adjusting Copy Image Density", Copy and Document Server Reference .
  • Change the orientation of the original.
  • Put mending tape on the pasted part.
The same copy area is dirty whenever making copies. The exposure glass, scanning glass, or ADF is dirty. Clean them. See "Maintaining Your Machine", About This Machine . The same copy area is dirty whenever making copies.
  • The original that has already been printed is scanned.
  • Original Type is set to [Text / Photo], and an original with text and photographs that can hardly be distinguished from each other is loaded.
On the control panel, press [Generation Copy], and then begin copying. Copies are too light. Image density is too light. Adjust the image density settings. See "Adjusting Copy Image Density", Copy and Document Server Reference . Copies are too light. A light copy may result when you use damp or rough grain paper. Use recommended paper only and be sure its storage environment meets the recommended temperature and humidity conditions. For details about recommended paper and the proper way to store it, see "Recommended Paper Sizes and Types" and "Paper Storage", About This Machine . Parts of images are not copied. The original is not set correctly. Set originals correctly. See "Placing Originals", Copy and Document Server Reference . Parts of images are not copied. The correct paper size is not selected. Select the proper paper size. Parts of images are not copied. Even if you place originals in the ADF correctly, margin of a few millimeters on all four sides of the original might not be copied. Use "Create Margin" function to reduce the image of its original size.
For details about missing image area, see "Missing Image Area", Copy and Document Server Reference . images appear only partially. The paper is damp. Use paper that has been stored in the recommended temperature and humidity condition. For details about the proper way to store it, see "Paper Storage", About This Machine . Black lines appear. The exposure glass or scanning glass is dirty. Clean them. See "Maintaining Your Machine", About This Machine . White lines appear. The exposure glass or scanning glass is dirty. Clean them. See "Maintaining Your Machine", About This Machine . White lines appear. The dustproof glass is dirty. Clean the dustproof glass. See "Cleaning the Dustproof Glass", About This Machine . Copies are blank. The original is not set correctly. When using the exposure glass, face the originals down. When using the ADF, face them up. A moir? pattern is produced on copies. Your original has a dot pattern image or many lines. Place the original on the exposure glass at a slight angle. Black spots appear on the copy of a photographic print. Because of high humidity, the photographic print has stuck to the exposure glass. Place the print on the exposure glass in either of the following ways:
  • Place an OHP transparency on the exposure glass, and then place the print on the OHP transparency.
  • Place the print on the exposure glass, and then place two or three sheets of white paper on it. Leave the ADF open when copying.
White stripes appear on the OHP. Fragments of paper are stuck to the OHP. Use a dry cloth to wipe any paper fragments off the back of the OHP. The image on the back side of duplex copies has mottled blank patches or is smudged. Missing patches and smudges are caused by moisture leaking from the paper.
  • Do not install the machine in areas that are susceptible to low temperatures.
  • Use paper that has been stored where temperature and humidity conditions meet the limitations we recommend. For details about the paper storage conditions we recommend, see "Paper Storage", About This Machine .
  • Install the Optional anti-humidity heater. For details about the anti-humidity heater, contact your service representative.
When You Cannot Make Clear Copies

Feb 02, 2018 | Ricoh Aficio 1013 All-In-One Laser Printer

1 Answer

We have a Canon Imagerunner 2020i and all of a sudden our copies are coming out offset and the screen says wrong size paper. We are using 8.5x11 paper for 8.5x11 copies.


Check the dial or slider on the side of the cassette tray for size indicator. This will cause jamming and the improper size message. Make sure the indicator matches the size of paper in the tray.

Sep 16, 2010 | Canon ImageRunner 2020i Copier

1 Answer

When we run 50 or more copies, we get an error message about 'wrong paper size' . The last copied page will be slightly off the page. If we open and close the paper drawer, the copying will resume. The...


Try changing your paper from different brand.
If problem persist, there's a timing problem with your leading/trailing edge. Usually the HVT board is replaced.

Aug 30, 2010 | Canon iR 2016i Black and White Copier

1 Answer

Blur about one inch from trail edge 2270


Do you hear any kind of a thump thump noise when the machine is running? These machines flat spot the fuser rollers easily and this will cause a blur line towards the trail edge of the copy. This is because the trail edge of the paper is still having toner applied to it when the paper is going thru the fuser. When the flat spot "lops" over itself it puts a quick yank on the paper and creates the blur. If you are hearing any kind of thumping noise this is the cause and you will need a service person out to replace the pressure roller in the fuser.
Good Luck and Thank You for using Fixya.

Mar 16, 2010 | Canon imageRUNNER 2270 Copier

1 Answer

We have a Canon PC 400 copier. When making a


Remove the toner/drum cartridge. Carefully rotate the drum, via the end with gear, to check the edges for toner spots like appear on the copies. If located on drum, GENTLY wipe off with a dry cotton ball. Reinstall cartridge. Check to see that spots are gone. If spots reappear, replace with new cartridge (drum most likely damaged)

Sep 11, 2009 | Canon Office Equipment & Supplies

1 Answer

Canon ImageRunner 2020i


first do you have to selec the try with do you are going to use for copy.

Jul 27, 2009 | Canon imageRUNNER 2020i Black and White...

1 Answer

Poor copy quality - lines on paper


Hello sir; The problem is caused by drum cleaning blade, you need to replace drum cartridge or drum blade if you can.

Jan 23, 2009 | Canon NP 6551 Black and White Copier

1 Answer

Copy Orientation


Is it cutting off on all of the paper trays on the same side of the page? Lead edge or Trail or front to back side of the copier? You can adjust the front to back in the paper tray and the lead and trail are adjusted in service mode. Do the amout of the cutting off change at all? You may have a reg. clutch problem. Also you can adjust the X & Y amouts in service mode as well.... It could just be as easy as making sure the paper tray guide's are tight against the paper in the trays...

Jun 10, 2008 | Canon imageRUNNER 5020 Copier

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