Question about Whirlpool 21.0 cu. ft. Top Freezer Refrigerator with IceMagic Plus Ice Maker

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Sounds like there is either something in the line blocking the water, the water valve is bad or the micro-switch inside the maker is bad. First try this. Turn the ice maker on and off 3 or 4 times. If nothing, take the ice level lever and flip it back and forth a couple of times. (This will re-set some models) Watch the ice maker and see if it starts moving. If not, take the front cap off of the maker. If it has the big gear and little gear you can advance it like this. Take a small flat blade screw driver and put it in the middle of the little gear, Try turning it clock wise. It will not turn fast, just hold clock wise pressure on it. After it turns about 1/2 turn, the ice maker will start running by it's self. It should advance all the way and take water. If not, like i said, it's either a bad water valve, something blocking the line or a bad micro-switch inside the ice maker it's self.
Note. You said that it worked until you had the water off for something. If you had broken into the water line tom the house, there could have been trash get into the water lines. It does not take much to stop a water valve from working. It just may be something in the line. I hope this helps. Good luck!

Posted on Nov 17, 2009


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Ice maker quit working. Has been working good stopped making ice 2 days ago. What could be wrong?

is the fresh food section/freezer cold enough? the freezer temp operates the icemaker and if there is a refrigeration problem. the icemaker is the first thing to go out..I would check to see if water is frozen inside of icemaker mold. if no water..there could be a inlet valve problem(not letting water flow into icemaker) also, check the fill tube..this is the tube that water flows into the i/m..
if your water valve is will fill up the fill tube with ice and prevent it from coming into i/m...look here first, if blocked..use a hairdryer to open blocked ice from tube. this will allow water to flow again..and you can order a new water valve.. the icemaker itself may not be working.. if you found nothing from what I mentioned...look at possible icemaker failure. these can be started manually...remove icemaker cover and if it has a front with just one gear and little holes with letters next to them..this one you can us a jumper wires to start the icemaker...see link

Icemaker Tips

Manually starting a 'harvest' cycle:

Two basic designs of domestic, analog icemakers are most common. (Electronic models come & go from time to time - shudder - but we aren't seeing them in great numbers - yet)

Pop the front cover off yours and check the large gear front & center. If the front plate is metal, and you see a Phillips
screw in the center of this gear, that's great - you own a 'microswitch' design. This is one of the most reliable units ever made! Here's what it looks like with the front cover off:


To manually start a cycle, either grasp the ejector and rotate upward (CW fr. front), or use a screwdriver to turn the smaller gear (CCW) if yours has a slot for this. Once you turn it a short distance, you'll hear a little 'click and the unit will start to run. Make sure the ice-sensing bail has clearance to raise & lower during this test cycle.

If there's no screw, that's OK too, you own a 'modular' unit, and even though we, um, make more income from these <grin>, they're still pretty decent. Here's what a modular looks like with the front cover off:


To start a cycle with this one, don't attempt to turn the gears manually! You'll need a short piece of insulated solid copper wire, 12-14 gauge. (Just strip a 4 in. piece out of some 12-2 'romex' used in house wiring
.) Strip the ends back about ¾ in. and bend it into a 'U' shape. This wire is inserted into the holes marked 'T' and 'H' in the front of the icemaker to bypass the tstat and run a cycle. (don't insert it into any holes except 'T' & 'H' !) Remove the jumper after a few seconds (or the heater will stay on), and let it run, waiting for the fill at the end. Again, make sure the ice-sensing bail has clearance to raise & lower during your test cycle.

Note: I stress this jumper wire needs to be insulated, because you're briefly jumping 120V here. The usual precautions apply

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Jan 09, 2011 | Amana ABB2224DEW / ABB2224DEQ / ABB2224DEB...

1 Answer

We shut the water off to our house while on vacation and now the ice maker won't work..did we burn up the motor? We didn't turn the icemaker off. Diana

I would check the water line coming from your house to the icemaker could be clogged. Sometimes when you turn off the water and later turn back on you can get debris in the line

Aug 17, 2010 | Refrigerators

1 Answer

Where would I get an inline pressure regulator for my refrigerator. My refrigerator model #FRS23K5CQ2 started leaking out of my icemaker cartridge compartment into my front door shelf. one of the solutions...

I have had the same problem, and can't fix it at the refrigerator. You need an presure reglator or bladder on your hot water heater. when you have to much pressure it usually starts causeing problems at the hot water heater with leaks and works its way down in other areas of the house. We put a regulator at our water meter at first and it did not help.. if it is leaking at your fidge, you may want to check other appliances.
Hope this helps

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1 Answer

Ice machine isn't working

Two things come to mind.

First, the water valve at the bottom rear of the refrigerator may have failed. You didn't mention if there is a water dispenser and whether or not this is still working. This valve pumps water to the icemaker and water dispenser when the control unit of the icemaker calls for water. Also, there could be a blockage in the line which brings the water to the icemaker.

The other possibility is that the part of the icemaker controls which calls for water from the valve has failed. If this has happened, it would likely be more cost effective to replace the icemaker unit.

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1 Answer

Icemaker not getting water. I came home to find water all over the floor from my refrigerator. I turned the water supply off in back of the unit and a couple days later started investigating. Changed the...

Try using an hairdryer or defrosting the unit completely , this often get rid of blockage caused by frozen lines fixing the problem.

The water lines can also be unblocked from dirt using a thin flexible shaft. This after defrosting.

If all that does not fix the problem, then you may need to replace the water valve, the icemaker solenoid, or the whole icemaker assembly.

Enter the model number on one of two websites below to get parts and diagrams for your appliance:

Appliance Parts From PartSelect

Appliance Parts Pros

Feb 18, 2009 | KitchenAid KSCS25FKSS Side by Side...

1 Answer

The water is not working, yet the icemaker still works

sounds like the water tank in back of refrig is freezing up ,,,,, turn temp down and allow 24 hours for it to make adjustments

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1 Answer

Ice maker stopped after electric shutoff

You may have a problem with the computer control board in the ice maker.  Try this.  Turn off the icemaker for about 2 minutes.  
Turn on the ice maker and press the clear button.  Press and hold this button for 12 seconds to get it to force extract.  This will confirm that the motors will work and push the ice cubes out.  Afterwards, let it run by itself.  If it still doesn't make ice, you will need to replace the icemaker.

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Icemaker does not work on subzero 650

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Kenmore Bottom Freezer 596.71103101 Ice maker not working right

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