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My x6575 suddenly has two black stripes running down the one side of the paper. what's going on?

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Hello and welcome to Fixya.

This could be due to a few factors. there could be ink on the rollers or fusers, the Cartridges could be starting to run low...

Here is a test you can do
Load plain paper.
( from the printers control panel)
Press Settings.
Press left or right until Maintenance appears.
Press check
Press left or right until Clean Cartridges appears.
Press check
This should start the nozzle cleaning process,
Now try to print a normal document to see if the lines are gone..
If they are still there, try the nozzle cleaning process again.

If that doesnt help, please go here to view your manual,

http://www.lexmark.com/publications/pdfs/2007/6500/v4897402_en.pdf

In the manual it has a selection for "wiping the print cartridge nozzles and contacts"

Scroll to that section and it will show some images on how to do this step.

Thank you for using fixya, and if you have any futher question please feel free to ask!



Posted on Nov 17, 2009

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Success and relief at last!

Thanks to Dinky on another web site who had the same problem with his Lexmark X6575 printer (a similar printer). The resolution of the problem once I had read Dinky's explanation took less than 30 seconds!

Dinky's exact words on the issue are as follows:

" Dinky commented 5 months ago
Hooray!!!...after lots of hours trying to fix my printers 'Paper Jam' message, even tho' there was no paper jam in my lexmark x6575, but the message refused to go away...I have finally got it to work!!!...

WHAT I DID......
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