Question about Maytag Neptune MAH5500B Front Load Washer
Although these are great machines, they have had their share of problems. I say that your problem is the control board. You will need a little more info. There is a series or Rev number close to the model number. If you unit is prior 88 series you will need the conversion kit. It runs around $290.00 and comes with a new motor and the control board . If it's not prior 88 series you will only need a motor control assembly that runs around $240.00.(Printed circute) It is only the control where the prior 88 series comes with the control and motor.
With the parts costing so much, although I work on these all the time. I suggest that you get a repair technician to come out and diagnose the unit. I feel sure this is the problem but there is a chance that it could be something really simple like a crossed wire or a small switch. Before I could tell you to spend this much money, I would rather you get someone there to put their hands on it first.
I know this didn't really help but maybe it will shed a little light on whats going on. Like I stated, these are real good machines. They just had a few problems. This is why they have the conversion kits for it. They figured out the problem and now offer a better part than what came on the first models. Have a great day and good luck.
Posted on Nov 17, 2009
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Posted on Jan 02, 2017
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start with Activating the service diagnostic modes. You can start with the cycle selector knob at any position.
If there are no error codes stored, I recommend that you start from the beginning (step 1 above) and then run the Automatic test mode. If this unit detects a problem, it will display the error at the end of this test.
Post the results back to me.
Nov 30, 2012 | Washing Machines
I know how frustrating it can be when appliances do not function properly.
This particular washer has a test that we can run to see any errors. This can be confusing on this model.
Activating the service diagnostic modes.
You can start with the cycle selector knob at any position.
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