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Epson Stylus SX400 "Ink cartridges cannot be recognized"

Epson Stylus SX400
Cartridges just replaced with new Epson cartridges.
Message "Ink cartridges cannot be recognized".

Printer used regularly and worked before replacing cartridges.
What next?

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Try this: First check which cartridge(s) are not being recognized. In my case where I replaced all three color cartridges, two were recognized right away but one was not. You find out by sending a print request to the printer and looking at the ink cartridge levels diagram in the dialog window. In my case two of three were fine but one had a red X on it. So I removed it and cleaned the contacts with alcohol then rocked it in the slot after pressing it in. It was recognized and the charging process began as normal.

Posted on Oct 25, 2010

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