Question about HP Photosmart A826 home photo center Printer
HP Photosmart A826 install - trying to install software for printer. Install keeps stopping in middle of process. Received on error that said''1327 Invalid D: E:/ and during another attempt ''Start.exe error copying files.returned-2147024891'' Im currently running Windows XP PRO server pack 3, found that there seems to be multiple problems with SP3 regarding things like this. Software installed fine on laptop (think it has SP2) if this is the issue, If I remove Sp3 what do I do from there? Do I have to reinstall SP2? Not the best computer whiz, kind of winging it...
Hello, Welcome to Fixya.
Your issue has a few parts so lets start here. Sometimes the installation cd's dont work properly. So its good to download the actual driver for your printer from the manufacturers website.
You want to make sure that you download the right driver, either xp 32 or 64 bit. To find out if your system is 32 or 64 bit, press the windows button ( to the left of your spacebar) and hold it, and then press the pause/break button (usually near the backspace button)
This will bring up the system information screen, and here it will say if your 32 or 64 bit OS. ( and also xp, vista, and what service pack your using)
If your system is a xp 32 bit, here is the download link for the driver you need for that printer.
If it still wont install, you could remove Service pack 3 as you mentioned.
All you need to do is go to the control panel, classic view, add or remove programs, and find service pack 3, and then uninstall it, then when its finished restart your computer.
You wont need to reinstall service pack 2.
Thank you for choosing fixya, and if you have any other questions feel free to ask!
Posted on Nov 17, 2009
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Posted on Jan 02, 2017
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