Question about Computers & Internet
I just got a brand new Acer Extensa 5620.
Out of the box, the computer doesn't boot up. Its a computer set up for Vista, so I got a Vista install disc and it began the install process. 1st issue it hits is that when Vista needs to be pointed to a storage device for installation, the computer says no device drivers found for the HD. The HD, according to BIOS info screen is a Toshiba MK2035GSS-S1. I have found no solution from the Toshiba site or Acer site.
#2 issue is that the LCD screen intermittenly washes out colors into greens and reds and get hazy as though a double image is occuring on the screen. If I were to hit the machine softly...the screen fixes. Its acting as though something is loose, but I'm not sure how to trouble shoot this issue.
Am I doomed...or can this be fixed easily...hopefully by me?
Unfortunately, the only way to repair the screen, is to send the computer back to acer. The prolem, is that the diode that controls one of the RGB Channels is broken, and since there are a million of these the size of a pin tip, it is extremely hard. As for the vista install problem, it could be a bad hard drive, try installing a new one, and if that doesn't work try finding the drivers it needs, and installing them somehow.
Posted on Jan 10, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Jul 18, 2010 | Acer Extensa 5620 Notebook PC
Mar 19, 2010 | Acer Extensa 5620-4020 Notebook
Jan 08, 2010 | Acer Extensa 5620-4020 Notebook
Dec 21, 2009 | Acer Extensa 5620 Notebook PC
Mar 02, 2018 | Acer Computers & Internet
Jul 18, 2009 | Acer Extensa 5620 Notebook PC
Apr 20, 2009 | Acer Extensa 5620 Notebook PC
Jan 25, 2009 | Acer Extensa 4620 Notebook
861 people viewed this question
Usually answered in minutes!