Question about Samsung SGH-D900 Cellular Phone

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Very short battery life. I have replaced the battery twice and the new batteries last no longer than the original in standby........about two hours before the phone shuts down....how might I down load a repair to the phone soft ware

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Hi!

It sounds like there may be a possible hardware fault with your phone if it is draining that quickly (if it's under warranty, you can return it for a replacement). Though if for some reason your phone thinks that it is actively in use all the time, a software (or firmware) update may possibly fix the problem.

You could try performing a factory reset of your phone's settings by going to your Menu / Select Settings / Select option 9 (Reset Settings) / Reset All settings.

Failing that, contact Samsung Technical Support on 1300 362 603 & ask them to repair/upgrade your Firmware. They can do this over the network without you having to do anything in most cases. Otherwise they can walk you through doing it via a USB connection to your computer.

Warning though..a firmware upgrade will more than likely wipe your phone's memory of messages/address book etc so back these up first. I would also highly recommend using Samsung or a registered professional to do a firmware upgrade as doing it incorrectly can turn your phone into an expensive paper-weight.

Hope this helps.

Posted on Nov 19, 2009

Testimonial: "Thank you for your reply. I will certainly try to get Samsung to supply me with the number you suggest although they failed to respond the last time!"

  • B00ndock
    B00ndock Nov 19, 2009

    Sorry, that Phone number for Technical support is only if you're in Australia. You can get the correct phone number from the "Contact us"section of the Samsung website www.samsung.com

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