Question about Creative Labs Zen V MP3 Player

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My creative zen has hung on shutdown can't do anything with it

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Hi--
Reset the zen with the reset button on the player. If it still gets stuck on shutting down, reformat it. To do that, connect it to the computer, go to windows explorer\computer\portable devices. Doubleclick that to see the storage memory. Right click on that and select "Format...". This clears all the memory but usually fixes basic problems. If that doesn't work there's a serious problem.

--Lillian

Posted on Nov 30, 2009

Testimonial: "worked a treat thanks"

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Hi my zen is stuck on thecopyright start up point how do i fix this problem as it isnt doing anything else

Posted on Dec 04, 2009

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Re installe the phone software..........

Posted on Nov 17, 2009

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1 Answer

CREATIVE ZEN 8GB BRIGHTNESS AND LOCK+SHUTDOWN ACTING ERRATICALLY


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the Creative Zen application and had to format my whole Zen. I lost everything I had, but it was unstuck and I just downloaded everything again except that song. No trouble since then. Hope this helps.

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http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

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Firmware


I think I found it for you: http://uk.europe.creative.com/support/downloads/welcome.asp?nRegionFK=&nCountryFK=&nLanguageFK=&action=next&MainCategory=213&SubCategory=214&Product_ID=14259&Product_Name=Zen+Sleek+Photo&x=24&y=7

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Mp3 has frozen


Check the battery voltage if its below 3volts then you will have to rejuvenate it to its original voltage it will work. Or try to leave it on the charger for a day or so.

Aug 21, 2006 | Creative Labs Zen Touch MP3 Player

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