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Scanner How do I work the scanner on my machine?

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Re: Scanner


It could be helpful to have your printer/scanner make and model as well as what kind of machine you've got there and what it's running for software (Windows XP, Vista, is it a Mac).

Posted on Jan 11, 2008

Re: Scanner

My printer, scanner is a HP Officejet J5780 All-in-One. My computer is a dell and I have Windows XP. Thanks for your help.

Posted on Jan 11, 2008

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1 Answer

Copy & scanner not working

The scanner assy. may be jammed or the CCD/CIS may defect(rare case),
The smps may have leaky capacitors cusing to fail to attend full load capacity.
The scanner assy. may be checked for dust dirty, smps may be replaced with new or repaired.


Feb 28, 2015 | Panasonic KX-FLB801 All-In-One Laser...

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When firing machine ricoh 551 immediately get an error SC124. I took off the engine scanner, scanner plate and main board power, all joined to another machine and everything is correct and working. In what...

tell me more please did machine do main scan or no and this proplem belong to hp sensor check built of scanner move or not possible causes 1-Harness between the SBCU,
scanner motor drive board and scannerm motor diconnected
2- close machine and unplagged all harness and plagged again and notice some in home position sensors

Feb 12, 2011 | Ricoh Aficio 450 Copier

3 Answers

When start machine then display shows call for sevice F14

F14 Scanner unit FROM error
Was the main PWA replaced?
Download the scanner total count value into the main PWA in the setting mode (08-388).
Was the scanner unit or scanner control PWA replaced?
Download the scanner total counter value of the main PWA into the scanner control PWA in the setting mode (08-389).
1. Check if each connector between the scanner control PWA (CN6) and the main PWA (CN8)
is disconnected.
2. Check if each connector pin is removed or the harness is broken.
3. Check if any conductor pattern on the scanner control and main PWA is open- or shortcircuited.
4. Replace the scanner control PWA.
5. Replace the main PWA.

Nov 17, 2010 | Toshiba E-Studio167 Copier

1 Answer

Hp 6110 scanner making noise i can do any thing else because of that scanner light doesn't move, move little on scanner glass then come back on right hand side and keep making noise some time i can see...

If you cleaned the scanner glass before the problem began, it sounds like you messed up the homing strip underneath the glass. The scanner is trying and trying to find its home position and it can't. There is no way to disable the scanner to use the other functions. This is the downside to All-in-One machines. If one function (most commonly the scanner) stops working the entire machine won't work. I own a Cartridge World ink refilling store and I always caution people against buying all-in-one machines for this reason. It sounds like you'll need to buy a new printer, unless your printer is magically still under warranty you could call HP and ask what they can do for you. They'll probably just recommend you buy a new machine anyway.

Feb 24, 2010 | HP Photosmart C6180 All-In-One InkJet...

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HP 4315 won't fax or copy

No. A new scanner assy will cost as much as a new machine. You need the scanner for faxing and copying.. The machine will not work without a scanner assy, it is the light bar that moves across the page.

Feb 19, 2009 | HP Officejet 4315 All-in-One Printer

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Ricoh MP4000B

a rijas working in dubai
my Gestetner MP 4000B nw its showing waste toner bottil is full please advice me how to solve dis problem

Feb 18, 2009 | Printers & Copiers

2 Answers


the sharp 5316 does not work as a scanner
sorry for that

Feb 10, 2009 | Sharp AR-5316 Advanced Digital Imager...

1 Answer

Scanner will not work

Some machines have a scanner head lock to prevent damage when moving the machine, see if your machine is one of them and unlock it.
You may need to calibrate the printer and the scanner.
Good Luck.

Feb 07, 2009 | Brother MFC-5440 Printer

1 Answer


I'm not familiar with your exact model but for small ricohs....Sc101 means that the standard white level was not detected. When you first turn on your machine the scanner scans a white plate (you will find this plate under the glass or frame near the park position of the scanner (facing down towards the scanner).The scanner will try to take a quick scan of this white plate so it knows the difference between white and black.
You will get this error if anything is preventing the scanner from seeing this plate (exposure lamp not working, Blocked scanner, or more likely a dirty white plate.
Remove the glass, get a mirror and try to find the plate and then clean it with windex. When you turn on machine the scanner will try to scan this white plate( make sure scanner is not getting hung up on anything.
For original size your machine may use paper size sensors that look like small black boxes with two black eyes (under the glass looking up towards the original) make sure these eyes are clean.

Regarding your doc feeder I need more info ( does it attempt to work, etc) describe what it does when you try to use it.

Jan 26, 2008 | Ricoh Aficio 1018D Copier

3 Answers

Coppier Problem

The trouble is that the scanner assembly can't find its "home" station. Here is the most common solution. There is a reflective white stipe under the scanner glass that the scanner looks for. If the stripe is dirty, or if the scanner mirrors are dirty, the scanner won't sense its location, and cause a "scanner error". A qualified technician should be able to clean the assembly. The other option is to replace the scanner assembly. I hope this helps.

Feb 27, 2007 | HP LaserJet 3330MFP All-In-One Printer

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