Question about HP PSC 1215 All-In-One InkJet Printer

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I have an hp psc 1215 all in one printer which will not print documents from my pc, but can print using when i want to photocopy a document. it is shown as ready so what am i doing wrong? help please

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  • HP Master
  • 2,017 Answers

There will be lot of possibilities .just follow all these steps.
first you make sure your printer is working fine just remove the test print form going to printer and faxes option just right click on it and give test print if it is print that means your application have some problem from where you removing print out if test page is not coming then you need to reinstall the drive of printer.

kindly uninstall the printer driver and software restart the system and don’t connect the usb cable 1st install the driver cd and when it prompt you for connect the usb cable then connect it and follow the instruction. It will resolve your problem.
kindly uninstall the printer driver and software restart the system and don’t connect the usb cable 1st install the driver cd and when it prompt you for connect the usb cable then connect it and follow the instruction. It will resolve your problem
In run window type services.msc and the go to print spooler option just stop and restart the service. and also switch off and switch on the printer and try to cancel all the documents form print spooler it will remove all pending jobs. Go to printer and faxes option and choose the printer model which you installed just right click on it you will see the option of use printer online. Also I suggest you to change the usb port and the cable also still if you facing the problem follow these steps, right click on my computer and go to properties then hardware in that click on device manger and check there is any other device is listed if it is there just remove it and click for scan for hardware changes when he prompt for driver reinstall the driver cd

Posted on Nov 17, 2009

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  • HP Master
  • 3,866 Answers

Could be a driver, could be a usb port but to even test this theory try reinatalling the print driver and change the plug to another usb port if this still does not shore this up you have a bad pcm module inside that needs to be replaced.

thanks and please leave postive feedback for your free answer today.

Posted on Nov 17, 2009

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Posted on Jan 02, 2017

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