Canon PIXMA iX4000 InkJet Photo Printer Logo

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Posted on Nov 17, 2009
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The printer is saying there is a paper jam but there is no paper stuck any way in the machine.The resume button does not resolve the problem.

  • Anonymous May 11, 2010

    Hi, What is the exact error message? usually it's paper jam with a number. Thanks, GetAFix99

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1 Answer

Rinoo Kumari

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  • Expert 2,973 Answers
  • Posted on Nov 17, 2009
Rinoo Kumari
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The paper jam may not be very visible and obvious. It may be somewhere after the rollers. Some paper may be stuck in some place in the paper path. Open up the printer and clean the insides with a soft cloth and a brush. That should remove all the bits of paper inside. OR the teeth on the roller sides may have some dirt stuck on them which does not allow the rollers to roll freely and hence is as bad as paper jam. The idea is that the rollers do not roll whether because of paper or some dirt on the roller teeth. They have to be cleaned.

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Related Questions:

1helpful
1answer

Canon printer mx328 is when i scan it display ''the paper output tray'' what mean and how to clean it. Please help.

Hi


If the Paper Output Tray is closed, open it. The machine resumes scanning.If opening the Paper Output Tray does not resolve the problem, or if the tray was open to begin with, the paper may be jammed. Remove the jammed paper, reload paper properly in the printer, then press the Black or Color button.


Cheer
0helpful
1answer

Canon mf 3110 the copy printer one paper but the second is in stuck and say is paper in the jam can you help thanks

Hi.

I will suggest you reset your canon printer, Follow this steps to reset your canon printer.

1. Turn off printer.
2. retaining button Resume/Cancel press button POWER - indicator it will catch fire by green color.
3. let go button Resume/Cancel, continuing to retain POWER.
4. press button Resume/Cancel of 2 times, retaining POWER, after which let go all buttons.
5. when indicator will be lit BY GREEN - press button Resume/Cancel of 4 times.
6. turn off printer by button POWER. Power on later to see what happens.
0helpful
1answer

I have got error 5100 what does this mean

Hello

Error code 5100 describes a physical problem either with a paper jam or an incorrectly seated ink tank. Resolving the error is a quick process that only requires a few standard troubleshooting procedures.

Press down and hold the "On/Off" button, which is located on the printer's operator panel, for one second. Wait 15 seconds and then tap the button again. Attempt to print or scan a document.

Check the paper feed tray on the front end of the Canon printer to see if there is any paper visibly stuck inside the printer. Open the printer cover by gripping the front edge of the printer and lifting upwards.

Grab the edge of the jammed paper and gently pull towards you to remove the paper from the paper feeder. Unplug the Canon's power cable and USB cable, and then turn the printer around.

Pull off the rear plastic cover tab and check if there is any visible paper jam. Grab the edge of the paper and gently pull toward you until the paper is removed.

Push the rear plastic cover tab back into place, and reconnect the power cable and USB cable. Attempt to print or scan another document to see if the error is resolved.

Lift open the printer's cover again and wait for the ink carriage to slide into view. Press the "Push" button on the front of the first ink tank. Pull the tank out and then push it back into place to ensure it is properly seated.

Repeat the process with the other three ink tanks, and then close the printer's cover. Power the printer off and then back on again.



But in some other canon printers,Error code 5100 indicates that the waste ink absorber has reached maximum capacity. The Canon i860 printer uses the waste ink absorber to keep ink residue off the printer heads and internal printer components. To resolve this error code, the waste ink absorber must be cleaned out and the error code message needs to be reset.

Open the top of the printer.

Locate the waste ink absorber pad on the right side of the inside of the printer. Grasp the pad and pull up to remove.

Take the waste ink absorber pad to a sink. Run warm water over the pad and wring it out to clean it. Wring the excess water out when done cleaning.

Clean the waste ink absorber compartment with a tissue or cloth.

Set the waste ink absorber pad on a dry paper towel or clean cloth to dry.

When the pad is dry, place it back into it's compartment in the printer.

Close the top of the printer.

Press and hold the "Resume" button on the printer. Press and hold the "Power" button while holding down "Resume."

Release the "Resume" button. Press "Resume" twice. The indicator light will turn amber followed by green.

Release the "Power" button.

Press the "Resume" button four times

Press the "Power" button. The error code is now reset.
0helpful
1answer

What does e073 0003 error mean on canon 1180.

E, 0, 7
FINE Cartridge is not installed in the correct position

E, 0, 3
Paper Output Tray is closed / Paper jam


Summary
If the Paper Output Tray is closed, open it. The machine resumes printing.


If opening the Paper Output Tray does not resolve the problem, or if the tray was open to begin with, the paper may be jammed. Remove the jammed paper, reload paper properly in the printer, then press the Black or Color button.


E, 0, 3
Paper Output Tray is closed / Paper jam


Summary
If the Paper Output Tray is closed, open it. The machine resumes printing.


If opening the Paper Output Tray does not resolve the problem, or if the tray was open to begin with, the paper may be jammed. Remove the jammed paper, reload paper properly in the printer, then press the Black or Color button.

Techbelkin please rate me
1helpful
2answers

Error e03, but there is no jammed paper

E, 0, 3
Paper Output Tray is closed / Paper jam


Summary
If the Paper Output Tray is closed, open it. The machine resumes printing.


If opening the Paper Output Tray does not resolve the problem, or if the tray was open to begin with, the paper may be jammed. Remove the jammed paper, reload paper properly in the printer, then press the Black or Color button.
E, 0, 3
Paper Output Tray is closed / Paper jam


Summary
If the Paper Output Tray is closed, open it. The machine resumes printing.


If opening the Paper Output Tray does not resolve the problem, or if the tray was open to begin with, the paper may be jammed. Remove the jammed paper, reload paper properly in the printer, then press the Black or Color button.
E, 0, 3
Paper Output Tray is closed / Paper jam


Summary
If the Paper Output Tray is closed, open it. The machine resumes printing.


If opening the Paper Output Tray does not resolve the problem, or if the tray was open to begin with, the paper may be jammed. Remove the jammed paper, reload paper properly in the printer, then press the Black or Color button.

Techbelkin
1helpful
1answer

Constant yellow blinking light, no paper jam

I found this on the HP support site:

The power light is on, and the resume light is blinking.

c00109831.gifc01272271.gifc00109834.gif The printer might be waiting to complete a print job or to receive data from your computer.

Solution

Wait for the printer to finish the current task. The printer is waiting for the ink to dry on freshly printed paper.

Solution

  1. Remove the paper with fresh ink.
  2. Press the resume button.
The printer might be out of paper.

Solution

  1. Load paper in the paper tray.
  2. Press the resume button.
The printer might have a paper jam.

Solution

Clear the paper jam. If the resume light continues to blink after the paper jam is cleared,

OR

if the print carriage is stuck or making a grinding noise, then follow these steps.

Solution

  1. Lift the top cover of the printer.
  2. Turn the printer off and then on again.
  3. Unplug the power cable from the back of the printer when the grinding noise starts. Unplug the power cable from the wall outlet.
  4. Movethe print carriage toward the middle of the printer (this proceduremight take a couple of tries to get the timing correct).
  5. Remove the print cartridges and close the top cover.
  6. Plug the power cord into the back of the printer. Plug the power cord into the wall outlet.
  7. Open the top cover, reinstall the print cartridges, and then close the top cover.
The printer may be ready to eject banner paper.

Solution

Press the resume button to eject the banner paper.
2helpful
1answer

Canon MF4100 Series UFRII LT has paper jam after i accidentally turned off the printer while it was int he middle of printing. The LED screen on the printer says "Paper Jam" then "Lift panel to open open...

just press the resume button and if the problem presist switch off your printer and computer and again restart both of them. and if still paper jam then press resume button.
2helpful
1answer

Paper jam that isn't

You could try a partial reset of the printer
Unplug the power cord
Reconnect power cord
When lights are flashing, press & hold On/Resume and PaperSize buttons
When only the On/Resume light is flashing, release both buttons
When On/Resume light is steady, reset is completed
5helpful
3answers

Canon S 520 doesn`t print

Two flashes: Out of paper, paper jam or paper feed error
Replace the paper correctly and press the RESUME/CANCEL button.
If paper has jammed in the printer, clear the jam and press the RESUME/CANCEL
button.

Three flashes: Paper jam
If paper has jammed in the printer, clear the jam, replace the paper in the printer
correctly and press the RESUME/CANCEL button.

Four flashes: Empty ink tank
One of the ink tanks is empty. Replace it.

Six flashes: No print head installed
Install a print head.

Seven flashes: Defective print head
Remove and reinstall the print head.
Also, ensure that the protective tape has been removed. If reinstalling the print head
does not resolve the problem, replace it with a new one.

Eight flashes: Waste ink tank almost full
The printer has a built-in waste ink tank for the ink used during print head cleaning. Eight
flashes indicates that the waste ink tank is nearly full. Press the RESUME/CANCEL
button to cancel the error so you can continue printing. Before the waste ink tank
becomes completely full, contact a Canon service representative to have the waste ink
tank replaced. Canon recommends to call for service as soon as this error occurs. Once
the waste ink tank becomes completely full, printing will be no longer
possible.
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