Question about HP Deskjet D2360 InkJet Printer

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Goes offline and if on line doesnot print document

When the printer status says idle i try to print but it does not print. I tried turning off and restarting the computer and do the printig job but it doesnot work too. help

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Re: goes offline and if on line doesnot print document


Posted on Jan 11, 2008

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It suddenly went offline after printing a document. When I turn it off & on again, it manages to print the current job but then goes offline.

Turn off the SNMP option in the TCP/IP printer port Properties

Right-click the printer, select properties
Select port tab, highlight port, click Configure Port
UnCheck SNMP status Enabled.

This fix was given to me from Xerox Tech support.

Jun 22, 2010 | Xerox Phaser 3200MFP/N Laser Printer

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Mp250 canon user intervention required problem

Clear pause printing
  1. From the Windows Desktop, select Start , Settings , and Printers .
  2. Right-click the HP LaserJet printer icon that is being used.
  3. Select the Work Offline or Pause Printing option (if enabled) to remove the check.
  4. Print the document again.
Establish parallel connection
  1. Turn off the printer or remove the printer from the network.
  2. Connect the printer to the PC using a parallel cable.
  3. Power on the printer.
  4. Print the document again. NOTE: If the User Intervention Required message reappears, disable or remove any HP LaserJet software utilities loaded on the system (for example, Status Window, HP Toolbox, etc.). Prove printer functionality and troubleshoot communications; try printing again.
Uninstall and reinstall the driver After performing a cold reset on a product installed with USB, a higher DOT4_00x port is created, causing the printer to hang while printing. NOTE: This is required with products installed on a USB port only.
  1. Uninstall the USB printer driver.
  2. Remove the HP folder and AIO folder from the hard drive.
  3. Reinstall the USB printer driver.
CAUSE: This error can occur if when using a network or printing from a laptop. When the print job goes into a pending status, the printer is either in Work Offline or Pause Printing mode. Hope this helps. Please rate my response.
Have a good day.

Mar 17, 2010 | Printers & Copiers

1 Answer

Printer is online, but status is offline

Hi, make sure if the pdf you can't print is restricted by owner password which prevents you from copying, editing and printing pdf files. User a pdf password remover to remove pdf password. AnyBizSoft has a product like this.

Jan 15, 2010 | Canon PIXMA iP4000 InkJet Photo Printer

1 Answer

Same Problem - Printer Says Offline

try reinstalling all drivers,, and cancell all prints. before.. take an test print from , control panel ---printer-- print a test page..

Sep 27, 2009 | Brother MFC-410CN All-In-One InkJet...

2 Answers

Printer offline status

plz try by reinstalling the drivers

Dec 16, 2008 | HP Photosmart C7280 Printer

1 Answer

Photosmart 2575 printer is offline - won't print

In Vista make sure you are logged in as a administrator whenever you make any changes.

And if not to bring the printer online you will have to right click on the printer icon and right click on Run as administrator> and then try bringing the printer online and checdk if it works.

And you can delete the Microsoft XPS Document writer it is a default printer icon installed if in case you did not have a printer installed you can store them to print later.
Now that you already have a printer you can delete the Microsoft XPS Document writer.

Good Luck

Oct 02, 2008 | HP Photosmart C7180 All-In-One InkJet...

1 Answer

Photosmart 2575 printer is offline - won't print

Good Day,

One thing you can try instead of deleting the doucment writer is to change the default printer. You can do this by right-clicking on the HP printer icon and selecting "set as default" from the drop down box. Also try turning the printer off and back on aswell as restaring the computer if you have'nt already. Did that printer ever work from that computer? How is it wired, by "switcher" do you mean a shared printer through you network(was printer sharing configured properly), or an A-B printer switch. Please clarify

Hope this helps for now

Jul 01, 2008 | HP Photosmart C6180 All-In-One InkJet...

5 Answers

Canon i860 "printer offline" but light is blinking

Move mouse pointer on to your printer icon in the Printer folder. Does a right click and click on the sixth line of the menu (“Use printer on line”). Then it will change as “Use printer offline”. Make sure the printer is set as default printer.

Oct 17, 2006 | Canon i860 InkJet Photo Printer

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