Question about Apple iPod touch

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Hey, whenever I plug my ipod touch in to a computer the apple sign comes up for about ten seconds and then the screen goes blank and then i try turning it on manually and same thing happens, what should i do!?

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This article on the apple website will help you

http://support.apple.com/kb/TS1399

Hope this helps.

Posted on Nov 17, 2009

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1 Answer

Ipod has locked up with a blank grey screen


how old is the battery it might need to be replaced

Charge the iPod


If your iPod touch suddenly goes blank while you are using it, the culprit could be a low battery.

Prior to the screen blanking you may see a low battery indicator.

If the screen is completely blank, try plugging the iPod touch into a power source and letting it fully charge before attempting to use it again.


Restart the iPod


If you've got a white or gray screen, try to restart the iPod.

Sometimes a simple restart will solve the problem that initially caused the white or gray screen, and the iPod will work as expected once you have turned it off and on.


Reset the iPod
Resetting the iPod Touch goes a step further than just restarting, and it is a good option if you've charged the iPod and restarted and you're still seeing a blank, white or gray screen. Press on the "Sleep" and "Home" buttons simultaneously for at least ten seconds before releasing the buttons. At this point, you should see the logo or a battery icon, if the phone needs to be charged.


Restore the iPod


If nothing else has worked to remedy the malfunctioning screen on your iPod touch, try restoring the device. Connect it to your computer and open iTunes, then click on "Restore" which is found under "Summary." Be sure to back up your files when prompted, because the restore will change all of the settings on your device back to the factory default.


If even this does not work, you almost certainly have a hardware issue, and will have to take the device to an Apple store for examination and possible replacement.


hope this helps




Oct 06, 2012 | Apple iPod touch 4th Generation MP3 Player

1 Answer

My ipod is disabled and wont connect to itunes i try to put my password in but wont let me and i tried to restore it but it wont turn off


One way that should work is to put your ipod into dfu mode. to do this you must:
  1. Hold down the sleep and power button for ten seconds till the screen goes black.
  2. when the screen goes back release the power button and continue to hold the home button until the screen shows connect to itunes.
  3. Plug your ipod in your computer start Itunes and click restore.

*NOTE* by doing this you will lose everything that is currently stored on your ipod.

Mar 06, 2011 | Apple iPod touch Second Gen (8 GB,...

1 Answer

My screen will be black blank and when i push the button it will still be blank but white


Reset the iPod Touch, by pressing and holding down the Sleep/Wake button and the Home button at the same time for at least ten seconds, then the LCD display will clear and the Apple logo appears on the black background. When Apple logo appears again, the reset is done.

Aug 28, 2010 | Apple iPod touch

1 Answer

My screen is blank and whenever i push the bottom button it stays blank but it just goes white


Hi. Welcome to Fixya

This problem is called the white screen of death. To solve this, you should press the Home button and the Power button together for about 30 - 40 seconds. This process is called hard reboot. You can also try to restore the factory settings by plugging the device to you computer and restore it using itunes.

Thank you for using Fixya!

Aug 24, 2010 | Apple iPod touch

2 Answers

My iphone is not turning on. It is jail broken the problem is whenever the iphone goes off i have to jailbreak it each time. Now also i have dome the samething but its not working. Its not turning on.


Try to reboot the iPod, just in case it has crashed
  1. Hold the top button and the home button for about ten seconds.
  2. A bug can stop the screen from displaying, sometimes you can reverse the problem by doing the reboot. If you still see nothing on the screen, try to plug the iPhone in to the computer and try the reboot method again.
If you are still unsuccessful in turning on the iPod, but the iPod shows up in iTunes, try restoring from iTunes to fix any bugs causing the issue
  1. Plug the iPod in to your PC, go into iTunes and click the iPod's icon on the left side of the screen.
  2. In the iPod Summary Screen, click on the restore button and agree to the prompt asking if you really want to restore the iPhone's software.
If you are still unsuccessful in turning on the iPod, but the iPod doesn't show up in iTunes, try putting the iPod into recovery mode
  1. You can put the iPod into recovery mode if it has a charged battery.
  2. Start by holding down the home button before connecting it to iTunes, then continue to hold the button until iTunes recognizes that the iPod's in recovery mode.
  3. Recovery mode allows you to perform a restore when you're when an iPod fails to turn on or display anything on the screen.

Jun 30, 2010 | Apple iPhone Smartphone

1 Answer

The problem with my Ipod is that whenever i plug it in the computer it get's frozen, is there any way to restart it or something ? :S


Try this: Toggle the hold switch and put it back in the off position. Then press and hold the center button and the menu button simultaneously for ten seconds and the apple symbol should come up on the screen. Then it should work like normal, and you can now ty re-syncing your ipod in itunes. Hope this helps you!

Mar 01, 2010 | Apple iPod nano

1 Answer

Ipod touch help


try holding the home and sleep/power buttons if not... hold the home button and plug it into your computer and continue to hold if not... plug in to the computer then wait until you see the apple logo hold both buttons until the screen is blank then release them. hold them both again until the apple logo appears then continue to hold them until it goes away. release the sleep/power button then hold the home button until it appears in itunes next time jailbreak using blackra1n it is a lot easier

Oct 13, 2009 | Apple iPod touch Second Gen (8 GB,...

1 Answer

My ipod screen just stays White. My daughter can play Music on the chargeable station. But i turned it off and on and it goes to Clear White Screen everytime.


Try to reset the ipod:

- iPod Classic: Press Menu & Center button at the same time for at least ten seconds
- iPod Touch: Press Center button & top button at the same time for at least ten seconds

Apple logo will appear, and the iPod will be reset (you won't loose your music)

Oct 08, 2009 | Apple iPod touch

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