Question about HP Photosmart 3310 Printer

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Can't print on Photosmart 3110 all in one

When attempting to print display says Ink system failure, error code: 0xc18a0501. Is there a crack to reset the ink system or is this terminal? HP service says it needs a serious service but parts may not be available.

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  • HP Master
  • 3,866 Answers

This is a result in a print head failure or the use of non HP ink ether or there right you need to service the unit part will be needed if the maintance does fail. If your using non HP ink stop its use and purchase HP ink you be glad you did!

Posted on Nov 17, 2009

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Posted on Jan 02, 2017

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1 Answer

Got ink system failure code # 0xc18a0501 on HP Photosmart C7280 a-i-o and no amoun of shutting down and restarting will help. What can I do?


  1. Press and hold the "*" key.
  2. Press the "#" key and release both keys.
  3. Display should say "Enter Special Key Combo"
  4. Press and release in sequence the "1", "2" and "3" buttons. The screen will say "support"
  5. Press and release the right arrow button until the display says "System Configuration Menu".
  6. Press and release the "OK" button.
  7. Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",
  8. Press and release the "OK" button.
  9. Display should say "Hardware failure status: Clear. Press OK to clear".
  10. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
  11. Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears.

PLEASE DO NOT TRY TO PRINT AT THIS STAGE.

  1. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
  2. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
  3. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK. The Printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
If it did not print out a diagnostic page:
  1. Is the error message still being displayed on the printer?
  2. Print a self test page to check the functionality of the printer.
  3. Press Setup menu on the All-in-One then scroll using the arrow key and select Print Report then select Self Test Report.

May 04, 2011 | Computers & Internet

1 Answer

Its giving error code 0xc18a0501 ink system failure.how can i fix this?


If systems problem, just install and reinstall the printer software to correct the setting.

Dec 07, 2010 | HP Photosmart 8250 InkJet Printer

2 Answers

Error:0xc18a0501 on HP Photosmart 3210


Hi I found this I know your error not in here but it may work for It worth a try nothing to lose and it may work. I know your error code is not in this but it some times it clean the error with this type of error number you can gave it a go try not harm it Error code: 0xc18a0201, 0xc18a0206, 0xc18a0306, 0xc18a030a, 0xd0620130, 0x887dd03a, 0xd05d010d, 0xf0af8004, 0xc19ac3ff, 0xc18a050...

Reset the product:
1. Without turning off the product, disconnect the USB cable from the rear of the product.
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Jan 31, 2010 | HP Photosmart 3210 All-In-One InkJet...

1 Answer

HP 3110. ink system failure, Error Code 0xc18a0401


  1. Remove the cartridges from the product.
  2. Wait for the 'Insert Cartridges ' message to display on the control panel.
  3. Disconnect the power cord from the back of the product.
  4. Wait 60 seconds.
  5. Reconnect the power cord. If the product does not automatically turn on, press the Power button (c01602202.gif ).
  6. Reinsert the cartridges, and then close any open doors on the product.
  7. If you receive a prompt to print a calibration page, do so.
  8. Reconnect the USB cable to the rear of the product, and then try printing again.

Jan 17, 2010 | HP Photosmart 3110 All-In-One InkJet...

1 Answer

Ink systm failure on HP photosmart 3210 error 0xc18a0501


Hello,

The "Ink System Failure" error is causes by air in the ink feed tubes. We have a step by step guide purging the air from the feed tubes posted on our web site. Go to our site at: www.ccl-la.com , click on the printer repair page link and then the HP link. Follow the steps and you should be back printing in no time at all.

I hope this helps, If so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com

Oct 30, 2009 | HP Photosmart 3210 Printer

1 Answer

HP 7280 All in one problem Ink System failure Error 0xc18a0501 I have tried shutting down even reset the system, but it still produces same error code.


1. Try to remove and reinstall the Ink Catridges. Be sure it is lock in place on the ink cartridge holder.
2. Turn off the Printer and unplug and replug the power adapter.
3. Uninstall and reinstall the printer driver.

Jun 16, 2009 | OKI C3400n Laser Printer

1 Answer

Ink System Failure HP C5180


IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. Solution
Press the On button to turn the printer off. 
Unplug the power cord from the back of the printer.
Remove all the ink cartridges.
Wait two minutes.
Plug the power cord into the back of the printer.
Press the On button to turn the printer on. 
Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.
If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.

Jan 23, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Ink system failure


IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. 
Solution
Press the On button to turn the printer off. 
Unplug the power cord from the back of the printer.
Remove all the ink cartridges.
Wait two minutes.
Plug the power cord into the back of the printer.
Press the On button to turn the printer on. 
Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.
If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.

Dec 03, 2008 | HP Photosmart 8250 InkJet Printer

1 Answer

Ink System Failure


Reset the product:
  1. Without turning off the product, disconnect the USB cable from the rear of the product.
  2. Remove the cartridges from the product.
  3. Wait for the 'Insert Cartridges ' message to display on the control panel.
  4. Disconnect the power cord from the back of the product.
  5. Wait 60 seconds.
  6. Reconnect the power cord. If the product does not automatically turn on, press the Power button (c01602202.gif ).
  7. Reinsert the cartridges, and then close any open doors on the product.
  8. If you receive a prompt to print a calibration page, do so.
  9. Reconnect the USB cable to the rear of the product, and then try printing again.

Nov 09, 2008 | HP Photosmart D7160 InkJet Printer

1 Answer

HP Photosmart d7368


IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. 
Solution
Press the On button to turn the printer off. 
Unplug the power cord from the back of the printer.
Remove all the ink cartridges.
Wait two minutes.
Plug the power cord into the back of the printer.
Press the On button to turn the printer on. 
Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.
If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.

Jul 16, 2008 | HP Photosmart 3210 Printer

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