Question about Rheem RTG-74PVN-2 Natural Gas Pronto Whole House, Natural Gas, Tankless Wat
To JZKlipper, you probably were snowed on the needed part. This is a known issue with these units, and the dustier the area is that they reside the more often you will have the same issue. Most likey, the machine needs maintenance. I had the same issue and tried all the "fixes" I could find on-line and more. Called the company (Rheem) and they sent me out directions on how to perform a clean-out of the gas fire plate on the inside of the unit. This should be performed by a trained professional if you are not extremely handy. It took me about 2 hours to complete the procedure. This will correct the problem.
Posted on May 25, 2011
I had the same problem with my Paloma a year and a half after installation...contacted Rheem customer service (800-432-8373) and they recommened a local installer in my area. The technican diagnosed the problem as the "flow control valve"; he managed to get Rheem/Paloma to cover the part under warranty...I only had to shell out the money for the install.
Posted on Nov 17, 2009
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Posted on Jan 02, 2017
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