Question about Yahoo Messenger

3 Answers

Problem signature: Problem Event

Problem signature: Problem Event Name: APPCRASH
Application Name: EXPLORER.EXE
Application Version: 6.0.6002.18005
Application Timestamp: 49e01da5
Fault Module Name: StackHash_1703
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 04b3b5ed
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: 1703
Additional Information 2: 2264db07e74365624c50317d7b856ae9
Additional Information 3: 1344
Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e

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3 Answers

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Your application name is Explorer.exe and the Fault Module name is StackHash_1703 .... If this error is comming while opening the Yahoo messenger just add the Yahoo messenger.exe in Data execution protection (DEP) exclusion list. This error is comming because you have enabled DEP. I think it will help you to fix the issue.
Thanks for joining Fixya community...Good Luck

Posted on Nov 18, 2009

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Hi, please download the latest version of yahoo messenger and remove this old one.

After uninstalling the old version, you just restart your machine and than install the new version.

Posted on Nov 17, 2009

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Remove and reinstall yahoo messenger download from the link

Posted on Nov 17, 2009

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Please try disable the Data Execution Prevention(DEP) or add the Yahoo messenger.exe in Data execution protection (DEP) exclusion list. This error is comming because you have enabled DEP. I think it will help you to fix the issue.
Thanks for joining Fixya community...Good Luck

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