Question about RIM BlackBerry? Curve 8330 Cellular Phone

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My blackberry curve seems to continously go to the hour glass and goes to verify security software and shuts down completely is there a way to stop this?

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  • On the handheld, go to Options>Security.
  • Click the trackwheel and select Verify Security Software. The Verifying Security Software screen appears.
  • Once the process is completed, Security Tests Passed will appear to confirm that the verification was successful.
hope this info helps

Posted on Nov 23, 2009

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My blackberry curve 8310 wont completly come on what is wrong? the hour glass stays on for min then phone keeps shutting on and off by it self!


If you are doing an update to the software in it, they behave this way...

Check the battery. A defective charger will let it run down and get flakey. The battery may be bad.

Mar 13, 2010 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Phone call gets disconnected and the screen goes blank. The hour glass shows up a few seconds later and it takes like 5 minutes to reset.


To correct this issue, install BlackBerry® Device Software 4.2.

If this issue is still not resolved after following the procedures in the article, contact your service provider for further troubleshooting assistance.

Aug 13, 2009 | RIM BlackBerry? Curve 8330 Cellular Phone

1 Answer

Continous hour glass


This unfortunately happens from time to time when loading updated firmware or you dont have the updated firmware. Although the device won't properly boot you may be able to get Desktop Manager to recognise it - if so run the Application Loader and try reloading the software. Download the latest firmware from Blackberry website.

Jul 20, 2009 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

Blackberry jvm error


The very same thing happened to my Blackberry Curve. The system has been completely wiped-out. The service is still there but you need to download the software to your phone again. You can fix it if you have access to the internet without the CD. Go to www.blackberry.com. then click on Software, then click on Device Software and follow the instructions from there( your phone must be connected to the computer while doing this with the USB cord) This will reload the software back on to your blackberry. Also, beware, you will lose all of your contacts that you had previously stored in your phone. I am so sorry that you are experiencing this on your vacation. Hope this helps.

Jul 17, 2009 | RIM BlackBerry Pearl 8100

2 Answers

I get this: App error 205 / reset - Hour glass keeps running. I removed the battery several times.


If it is application error then follow these steps: Warning: You should not install a version of BlackBerry Device Software that is earlier than the version installed on the BlackBerry smartphone. Doing so could cause the BlackBerry smartphone to malfunction. Before proceeding, make sure that the latest version of BlackBerry Device Software is installed on the computer by completing the following steps: Open BlackBerry Desktop Manager. Click Help. Select About Desktop Manager. Click the Device Software tab. Verify that the BlackBerry Device Software displayed is the latest version currently available from the wireless service provider. Warning: The following procedure will delete either all data, or all data and applications on the BlackBerry smartphone. Back up the BlackBerry smartphone data before proceeding. To perform a clean installation of the BlackBerry Device Software using BlackBerry Desktop Manager 4.1 to 4.3, complete the following steps: Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager. Double-click Application Loader. Click Next to start the installation process. Type your BlackBerry smartphone password, if prompted, and click OK. Select the check boxes next to the names of the applications you want to load, and then click Next. Click Advanced, and then select the check boxes beside Erase all application data and Erase all currently installed applications . Click Next. Select the check box next to Do not automatically backup the application data during the loading process (if prompted). Clear the check box next to Backup and restore applications installed wirelessly (if prompted). Click Next > Finish. When the process has completed, the message The loading operation was successful will appear. Click Close to return to BlackBerry Desktop Manager Note: BlackBerry Desktop Manager 4.3 will display the Delete all application data and Delete all currently installed applications check boxes in step 6 of the above procedure. To perform a clean installation of the BlackBerry Device Software using BlackBerry Desktop Manager 4.5 and 4.6, perform the following steps: Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager. Double-click Application Loader. Click Add/Remove Applications. Type your BlackBerry smartphone password and click OK. Select the check boxes next to the names of the applications you want to load. Click Settings, and then select the check boxes beside Delete all application data and Erase all currently installed applications. Click OK. Click Next > Finish. When the process has completed, the message The loading operation was successful will appear. Click Main Menu to return to BlackBerry Desktop Manager. Note: The Delete all application data and Delete all currently installed applications options are not available when using the Application Loader in BlackBerry Desktop Manager 4.5. A workaround for this issue is to use the Application Loader standalone file by performing the following steps: Open My Computer (or Computer in Windows® Vista?). Navigate to C:\Program Files\Common Files\Research In Motion\AppLoader. Run the Loader.exe file and follow steps 3 through 9 above to complete a clean installation of the BlackBerry Device Software.

May 26, 2009 | RIM Blackberry 8310 8320 8330 Curve 8100...

1 Answer

How can I remove all my personal info (e-mail address and phone number) because I've just sold my mobile phone to someone,


The blackberry has a "Wipe" function.
Delete all device data
Verify that you have a backup copy of your BlackBerry® device data.
CAUTION: If you have turned on content protection, the process for deleting all device data can take up to an hour to complete. You
cannot stop the process after you start it. If you reset your device, the process continues after the device restarts.
1. In the device options, click Security Options.
2. Click General Settings.
3. Press the Menu key.
4. Click Wipe Handheld.
5. To delete all third-party applications from your device, select the Include third-party applications check box.
6. Click Continue.
7. Type blackberry.

Apr 29, 2009 | RIM BlackBerry? Curve 8330 Cellular Phone

1 Answer

Blackberry curve won't turn on...


Wipe it to start over. Sometimes when you change or add something like a THEME or a download it HOSES the BB completely. So delete what was on there and don't download a theme or any other wacky add-on.

To Sanitize or Clear out all the information in a Blackberry Device
Scroll to select the OPTIONS icon and press [Trackwheel] to select.
Scroll to select SECURITY and press [Trackwheel] to select.
On some units you may have to select GENERAL SETTINGS before getting the next menu.
Press [Trackwheel] again to access the Menu screen for the security.
Scroll to select the WIPE HANDHELD and press [Trackwheel] to select.
Scroll UP to select CONTINUE and press [Trackwheel] to select.
Type blackberry on keyboard to confirm the action press <-| key.
System responds with ERASING INFORMATION.

Mar 19, 2009 | RIM BlackBerry? Curve 8330 Cellular Phone

1 Answer

My phone goes into a sleep mode if it sits for any length of time going into my voice mail if anyone tries to call me. What is this? Then while on the phone always during a conversation it cuts off and...


It sounds like it has a problem with the software. I would try to reload the software and see if it takes care of the problem. You will need the Blackberry Desktop Manager and the latest device software which you can download for free from Blackberry.com. The links below will take you to the downloads of ATT and T-Mobile

ATT

Tmobile

Jan 31, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Hourglass comes on 5-6 times a day and screen goes black


You probably need to update your software to the latest version. You can download it from your service provider or from RIM: www.blackberry.com

Dec 31, 2008 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Pearl not working


blackberry when turned on shows hourglass and then turns displays security test then shuts down and then does it again

Nov 09, 2008 | RIM BlackBerry Pearl 8100

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