Question about Palm Z22 Handheld

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My palm z22 freezes completely when I attempt to access some of my saved data. i have to hard boot every time but can't ever access the desired data stored. what's up with this? ... and is there a successful troubleshooting resolve?

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  • Palm Expert
  • 346 Answers

Palm has free chat support. I have used it myself with good results. Here is the link. Scroll to the bottom of the page and you will see Palm chat and then click on the chat now link. From there follow the instructions. Best wishes.

http://kb.palm.com/wps/portal/kb/na/zire/z22/unlocked/supportservices/page_en.html

Posted on Nov 19, 2009

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Posted on Jan 02, 2017

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1 Answer

Palm z22 touch screen not responding touchscreen


The Z22 palm PDA is subjected to 3 points of failure. I got a used Z22 and discovered all 3 over the course of a few years. The touchscreen digitizer on the front is a plastic sheet on the top, and a glass screen on the bottom. Invisible layers of conductive paint are facing each other. Simply carrying the Z22 in your pocket, purse, briefcase, or even storing it in a drawer with pencils, staplers, rulers, etc., will, over time, deform the screen, and the damage is cumulative, so that the screen gets worse and worse. It is imperative to have a solid sheet of plastic or hard material over the screen at all times that you are not using it. Leaving the Z22 in direct hot sunlight will heat up and soften the screen, making the problem worse. Carrying the Z22 screen in your pocket on a hot day when you are sweating, will do the same. People report that the Z22 will work in a cool place like North New York, but the screen will quit, when they travel to Florida (hot). I have temporarily fixed the touchscreen by putting it in a ziplock, and sticking it in the freezer to shrink the top layer of plastic. That only worked twice. Then I use a hair dryer to heat the screen VERY hot, to shrink the screen - which worked very well, until I put it in a soft zippered camera case, which gently pushed the screen. Then I took the screen apart completely ( which no one has ever reported doing) and this worked amazingly well, -again- until I put it in a soft case that pushed the screen against the glass backing. I eventually replaced the touchscreen ($10 free shipping from China). All the information is on my tiny website at

http://kidbots.com/WEBADD/Z22_PALM_PILOT/Z22_PALM_PILOT.html

The Z22 is incredibly well designed, and after ripping it apart a dozen times, and carrying it around under extreme heat and freezing cold, I would have to give the original design team at PALM, 5 stars. Your data, on the device, even though the screen may be dead, is very safe, and unless you do a HARD RESET, the data is stored on permanent memory. I had problems with a weak and dying battery, which ALL Z22s are now experiencing, since the decades of time, even with a "new" in the box, sealed Z22 will have. Low glitches of power on the battery seem to cause the BlackScreen of Death, where the LOGIC circuits that control the ON/OFF/SLEEP etc. functions get out of sync, and the unit will not charge or turn on until ALL power is removed ( typically, after a few weeks the battery drains to dead ).

All these problems are discussed and solutions posted, with photos on my website. Also are discussions on what to do with the Z22, where to get parts, how to maintain the Z22, and how to get data off the device onto the new 64 bit WINDOWS computers...

Good luck. The Z22 was an amazing device in its day, and people report that there were a few software programs for it that have never been made since - hence, they still use it...

robindustygraves Sept 2014

Z22 PALM PILOT a75f3784-08d5-4a1b-85ae-67e479181e27.jpg b2146887-a4b6-43a4-931b-b0f3438348ac.jpg 12202c43-26c3-47df-a31f-bc94507b7482.jpg fc737f81-6cb4-492d-b006-199c695a4776.jpg

Aug 02, 2013 | Palm Z22 Handheld

1 Answer

Palm z22 touchscreen not responding


The Z22 palm PDA is subjected to 3 points of failure. I got a used Z22 and discovered all 3 over the course of a few years. The touchscreen digitizer on the front is a plastic sheet on the top, and a glass screen on the bottom. Invisible layers of conductive paint are facing each other. Simply carrying the Z22 in your pocket, purse, briefcase, or even storing it in a drawer with pencils, staplers, rulers, etc., will, over time, deform the screen, and the damage is cumulative, so that the screen gets worse and worse. It is imperative to have a solid sheet of plastic or hard material over the screen at all times that you are not using it. Leaving the Z22 in direct hot sunlight will heat up and soften the screen, making the problem worse. Carrying the Z22 screen in your pocket on a hot day when you are sweating, will do the same. People report that the Z22 will work in a cool place like North New York, but the screen will quit, when they travel to Florida (hot). I have temporarily fixed the touchscreen by putting it in a ziplock, and sticking it in the freezer to shrink the top layer of plastic. That only worked twice. Then I use a hair dryer to heat the screen VERY hot, to shrink the screen - which worked very well, until I put it in a soft zippered camera case, which gently pushed the screen. Then I took the screen apart completely ( which no one has ever reported doing) and this worked amazingly well, -again- until I put it in a soft case that pushed the screen against the glass backing. I eventually replaced the touchscreen ($10 free shipping from China). All the information is on my tiny website at
http://kidbots.com/WEBADD/Z22_PALM_PILOT/Z22_PALM_PILOT.html
The Z22 is incredibly well designed, and after ripping it apart a dozen times, and carrying it around under extreme heat and freezing cold, I would have to give the original design team at PALM, 5 stars. Your data, on the device, even though the screen may be dead, is very safe, and unless you do a HARD RESET, the data is stored on permanent memory. I had problems with a weak and dying battery, which ALL Z22s are now experiencing, since the decades of time, even with a "new" in the box, sealed Z22 will have. Low glitches of power on the battery seem to cause the BlackScreen of *****, where the LOGIC circuits that control the ON/OFF/SLEEP etc. functions get out of sync, and the unit will not charge or turn on until ALL power is removed ( typically, after a few weeks the battery drains to dead ).
All these problems are discussed and solutions posted, with photos on my website. Also are discussions on what to do with the Z22, where to get parts, how to maintain the Z22, and how to get data off the device onto the new 64 bit WINDOWS computers...
Good luck. The Z22 was an amazing device in its day, and people report that there were a few software programs for it that have never been made since - hence, they still use it...
robindustygraves Sept 2014
( I am posting this answer on a few places on fixya, so that people with Z22's can find it easily ! )
Z22 PALM PILOT
0622ac5f-1a8b-4e47-b2d3-41600350d21e.jpg Z22 PALM PILOT d66589a5-9eed-4439-8a3e-5cc1944e2ab2.jpg 61ca79eb-5d24-47a7-9aea-aab6200c19b8.jpg c90ee8fa-0ef6-4f86-8024-0ebb9f0cb5c1.jpg

Aug 08, 2011 | Palm Z22 Handheld

2 Answers

I have a Palm z22 that won't keep a charge. My


The Palm Z22 is, I have found out, a bullet-proof design in regards to reliably keeping your valuable "DATA" safe over time. The Engineers at PALM really did a good job of Data integrity compared to many other devices. HOWEVER -- there are 3 common problems with the growing AGE of the Z22, 2 are with the dying batteries, and 1 with the years of wear and tear on the touch screen. The battery is a typical square, thin, modern Lithium battery, wired in with two wires ( + positive, red, and - negative, black ) that can be
taken out and replaced if you take the unit apart. In a brand new, in-the-box package, the battery is dying simply from old age. If the Z22 was used heavily, the constant cycling from dead to fully charged wears out the battery even more. The Touchscreen is a thin layer of plastic stretched over a sheet of glass, with a tiny air gap in between. Over time, the top plastic layer deforms - with hot and cold, air pressure changes, and being pressed by wearing the unit in a pocket, purse, briefcase, or even in a drawer with pencils, pens, and staplers etc. It is very important to have a hard cover over the screen! Other than just having the battery loose its weak charge continually, there is a problem with the unit getting into a state of BLACK SCREEN - it does not charge and remains "apparently" dead, since the logic circuits are in an invalid state, and it can only be reset if the battery dies COMPLETELY to remove the power on the logic circuits.
I have covered the topics of the battery problems, the data problems, the screen problems, and the disassembly, maintenance, and security, and how to get data off the unit, particularly to the new Windows Operating Systems that were developed AFTER the Z22 was no longer made. This is at
kidbots.com/WEBADD/Z22_PALM_PILOT/Z22_PALM_PILOT.html
I have ripped apart the Z22 repeatedly, and posted pictures of the various steps to service these units. There are links to aftermarket software to transfer data, and examples of how to USE the Z22, for valid purposes. This should be a one-stop source for any information or troublehooting the Z22, for those who have the Z22 and want to keep it operating!
good luck

robin dusty graves

Z22 PALM PILOT
palm-z22-keep-charge#solution-section-jquljdhkw5zrsfvn5uli2qb2-3-0.jpg palm-z22-keep-charge#solution-section-jquljdhkw5zrsfvn5uli2qb2-3-1.jpg palm-z22-keep-charge#solution-section-jquljdhkw5zrsfvn5uli2qb2-3-3.jpg palm-z22-keep-charge#solution-section-jquljdhkw5zrsfvn5uli2qb2-3-6.jpg palm-z22-keep-charge#solution-section-jquljdhkw5zrsfvn5uli2qb2-3-10.jpg

Mar 09, 2010 | Palm Z22 Handheld

2 Answers

My Palm Z22 won't turn on. If I do a hard reset


It absolutely won't, you don't have to worry. I've done it several times, and I know I was really nervous at first, but it's fine.

Nov 01, 2009 | Palm Z22 Handheld

2 Answers

Recover lost calendar events on a Palm z22


Hi suzbt:
JOY's answer, that you try to do a SYSTEM RESTORE on your Computer to get the data back is a really good one, that I did not think of! All manual instructions, and USER instructions on doing a SYNC with the Palm Z22, REPEAT : 1/ Always have a back up of the hard data 2/ Always check all transferred DATA on a SYNC, "Even if it states 'transfer Successful'", 3/ Even, if necessary, write down the data, ...
There are a few software programs to identify FILE problems on the Z22, listed on my web page:

http://kidbots.com/WEBADD/Z22_PALM_PILOT/Z22_PALM_PILOT.html

and ways to recover corrupt data, but these are getting more and more difficult to find and use...

User comments on the SYNC indicate that any SYNC is a risky procedure, and backups and re-checking all data is necessary at all times.

I hope that the information on my web site comes in useful in keeping the Palm Z22 up and running!

good luck

robin dusty graves





Z22 PALM PILOT recover-lost-calendar-events-palm-z22-cdqazwk5fkdpm30unkbxcrm5-2-0.jpg recover-lost-calendar-events-palm-z22-cdqazwk5fkdpm30unkbxcrm5-2-1.jpg recover-lost-calendar-events-palm-z22-cdqazwk5fkdpm30unkbxcrm5-2-3.jpg

Sep 10, 2009 | Palm Z22 Handheld

2 Answers

Palm z22 freezes up when traveling by air. hard


You need to make sure that you have all your information backed up on your computer as a hard reset will erase everything on your hand held. Here are the steps to do a hard reset:

1. Press and hold the power button.

2. While holding the power button, use the tip of the stylus ( or a similar object without a sharp tip) to gently press and release the reset button inside the hole on the back of your handheld.

3. Wait for the Palm Powered logo to appear, and then release the power button.

4. When you see the message that warns you about erasing all of the info on your handheld do one of the following:
a) Press UP on the 5 way navigator button on the bottom of your handheld to finish the reset and show the touch screen.
b) Press any other button to do a soft reset.

5. When prompted , tap to align the screen, and then set the language you want to use on your handheld. A screen appears showing the Palm logo and a progress bar. From there continue to set up your Palm and then do a hot sync. You should be able to reset a password if you want one. Best wishes....Hope this helps.

Aug 26, 2009 | Palm Z22 Handheld

2 Answers

How do i fix the touch screen on my palm z22?


I am repeating a previous answer, since it covers most of the common problems :
The Palm Z22 is, I have found out, a bullet-proof design in regards to reliably keeping your valuable "DATA" safe over time. The Engineers at PALM really did a good job of Data integrity compared to many other devices. HOWEVER -- there are 3 common problems with the growing AGE of the Z22, 2 are with the dying batteries, and 1 with the years of wear and tear on the touch screen. The battery is a typical square, thin, modern Lithium battery, wired in with two wires ( + positive, red, and - negative, black ) that can be
taken out and replaced if you take the unit apart. In a brand new, in-the-box package, the battery is dying simply from old age. If the Z22 was used heavily, the constant cycling from dead to fully charged wears out the battery even more. The Touchscreen is a thin layer of plastic stretched over a sheet of glass, with a tiny air gap in between. Over time, the top plastic layer deforms - with hot and cold, air pressure changes, and being pressed by wearing the unit in a pocket, purse, briefcase, or even in a drawer with pencils, pens, and staplers etc. It is very important to have a hard cover over the screen! Other than just having the battery loose its weak charge continually, there is a problem with the unit getting into a state of BLACK SCREEN - it does not charge and remains "apparently" dead, since the logic circuits are in an invalid state, and it can only be reset if the battery dies COMPLETELY to remove the power on the logic circuits.
I have covered the topics of the battery problems, the data problems, the screen problems, and the disassembly, maintenance, and security, and how to get data off the unit, particularly to the new Windows Operating Systems that were developed AFTER the Z22 was no longer made. This is at
kidbots.com/WEBADD/Z22_PALM_PILOT/Z22_PALM_PILOT.html
I have ripped apart the Z22 repeatedly, and posted pictures of the various steps to service these units. There are links to aftermarket software to transfer data, and examples of how to USE the Z22, for valid purposes. This should be a one-stop source for any information or troublehooting the Z22, for those who have the Z22 and want to keep it operating!
good luck

robin dusty graves
Z22 PALM PILOT
Z22 PALM PILOT fix-touch-screen-palm-z22-ngl0e1lc0ft3j10pmz4xzklk-4-0.jpg fix-touch-screen-palm-z22-ngl0e1lc0ft3j10pmz4xzklk-4-1.jpg fix-touch-screen-palm-z22-ngl0e1lc0ft3j10pmz4xzklk-4-3.jpg fix-touch-screen-palm-z22-ngl0e1lc0ft3j10pmz4xzklk-4-6.jpg

Aug 17, 2009 | Palm Z22 Handheld

2 Answers

Screen goes blank and requires a soft reset with "memo"


I believe that this problem relates to the BlackScreenOFDeath or BSoD - which is caused by a low or weak battery allowing the CONTROL Logic circuits to get into an invalid state where the ON/OFF/SLEEP/CHARGE/ FUNCTION transistors are niether on nor off. I would recommend getting a new battery as soon as possible. Doing a SOFT RESET "may" get you temporarily going again. DO NOT do a HARD RESET !. I have posted many discussions on the Z22 that you may find helpful, on my tiny website,
http://kidbots.com/WEBADD/Z22_PALM_PILOT/Z22_PALM_PILOT.html
One other possibility, is to take apart the Z22, and wipe the buttons and traces with a soft damp cloth to remove oils, water, and possible spilt liquids from the touch/snap/button/discs areas. Even the tiniest trace of conductive liquids will short out the logic circuits, causing "unknown: states on the control circuits.
My answer on the BLack ScreenofDeath, is as follows:
__________________________________________________
The Z22 suffers from 3 problems. One of these is the Black Screen of *****. I got a used Z22, and over the years discovered this problem. The small battery was a perfect fit of power and size when manufactured, decades ago, but, time alone has deteriorated the capacity, so that a "NEW" , sealed-in-the-box Z22 today, has a weak, dying battery that needs replacing. These are $10 free shipping from China. The BSoD seems to be caused by a dip in power from the battery to the LOGIC CIRCUITS that control the ON/OFF/SLEEP/CHARGE, etc states of the Z22. If the logic gets out of sync, the unit is in an INVALID state, will not charge, nor respond to the LOGIC buttons on the front - these buttons are NOT the standard ON/OFF buttons from the past that mechanically connected or diss-connected power. All the buttons on the Z22 are touch snap disks that are connected to transistors, to flip logic states. THUS, is the power in any of the transistors gets low, the transistor is neither ON nor OFF, and the control circuits are in a messed-up state. Or another way of looking at it, the ON button is a logic gate on a transistor network, and the only way to activate the "ON" logic state, is with full power to the circuits! -- the power on the Z22 is ALWAYS ON. . . The screen may turn off, and the chips may go into "sleep" mode, but the Z22 is always on. SO if there as a weak battery, you may get the random Black Screen of *****. The GOOD news, is the the DATA and programs that you purchased are incredibly SAFE, as long as you do NOT do the HARD RESET (which someone suggested ! (NOT ) ). I have ripped apart the Z22 dozens of times, and subjected it to freezing and heating and all sorts of horrible things, the data has always been 100% reliable, -- stored in permanent memory. There is a quick way to get rid of the BSoD - you have to open the unit and cut one of the two battery wires, wait 2 minutes to kill the logic circuit power, then re-connect. I added a switch on the Z22, just for this purpose. I would recommend, if you get the Z22 re-powered, to get a new battery as soon as possible. This should clear the BSoD for a while. See my tiny website :
http://kidbots.com/WEBADD/Z22_PALM_PILOT/Z22_PALM_PILOT.htm
There are many photographs and step by step procedures to try to get the data off the device, maintain the Z22, get parts, and use the Z22 with the new 64 Bit Windows computers. The BEST way to use the Z22 would be to get an old Widows 32 bit laptop (ie WinXP), and simply connect the Z22 in a standard way using the software that it was designed for... The new patches to 64 bit machines, are very limited, and many previous features do not work.
So the bottom line - all your data, information, and programs are safe. You simply have to reset the LOGIC CIRCUITS (this has nothing to do with the PALM Z22 SOFT and HARD Resets !) - it has to do with disconnecting the power from the battery, or waiting until the battery is COMPLETELY DEAD ! (which can take a long time! )...
Good luck
robindustygraves sept 2014 ( robin dusty graves )
Z22 PALM PILOT

Z22 PALM PILOT b24a4c23-cde3-44eb-a542-221e23771cfb.jpg 5d677a3f-163a-4546-ae79-d98c6fb397b6.jpg 5cb49c67-a9f7-4dbc-90df-4cf481cf4e2d.jpg badc8899-3493-408c-b9aa-fa81dc391d93.jpg ab336a44-9ab4-44a2-97f6-d3720b8639c9.jpg

Jan 30, 2009 | Palm Z22 Handheld

1 Answer

Saving data


Only if another handheld is available to beam to. Next time export your files from your desktop to an SD card

Dec 04, 2008 | Palm Z22 Handheld

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