Question about Brother MFC-8660DN 5-in-1 Laser Multifunctional Printer

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Says paper jam but there is nothing in there

I have a brother mfc 8660dn and it says clear paper jam from scanner. there is nothing in there!! can't get it to clear. what am i missing?

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  • Kelly Pye Jan 10, 2008

    no code. just says "clear paper jam from scanner then press stop/exit. I have done this a million times and it still won't clear off. It's about to become gator food.



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Can you tell me the jam code (if any), or where it is saying it is jammed?

Posted on Jan 10, 2008

  • brian c
    brian c Jan 10, 2008

    Ha... don't give up just yet. Unfortunately, that seems to be a generic code. I would check in the top feeder for any obstructions / blocked sensors, and inside the machine.

    The term "scanner" is making me thing it's in the top feeder.

    Question, does it have two separate glasses on it? Like a large pane of glass, and then a thin strip?



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