Question about Palm Treo 755p Smartphone

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Phone button does not go to phone application

I just got my 755 today and was able to use the phone button to get to the phone application but I *think* it was after I ran isync and hotsynched to my ibook it now goes to the contacts application instead of directly to the phone.  I have tried to reset it but the same thing keeps happening.

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  • OHmom Jan 10, 2008

    Yes, I have tried it but the phone button is still for my calendar application.  I did a hard reset and that temporarily fixed it but after I performed a hotsync the phone and calendar buttons were both set for the calendar application.

  • Anonymous Mar 29, 2008

    This same problem just happened to my Treo 755p today, with no apparent reason. After doing some searching online I found this nifty little app that took care of the problem. Try downloading and running this:
    Once installed on the Treo find it in your apps and just click it - it will say something like "1st Hardware button reset to Phone" and you are good to go. I'm not deleting this app, because I suspect I may need it again!

  • Anonymous Apr 07, 2008

    Mine just did the same thing and going to try the solution provided below by downloading application.



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My 755 has a problem that I can't seem to find the same problem anywhere here. This phone is 2 months old. I have not added anything or made any changes in software. It has been in the shop ( Sprint Shop ) for the screen goin blank and would freeze up. It took him about an hour and it was ok. Now I seem to have another prob.Yesterday as I press the 4 button key it is as if I pressed the 1 key,pressing 5 gets me 2 and of course pressing 6 gets me 3. anyone else have this problem. I tried immediately to reset by taking out battery and re installing . It didn't work, problem still persist. Please help.

Posted on Mar 30, 2008

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Have you tried setting the hardware buttons back to default?

Palms has instructions here.

Posted on Jan 10, 2008

  • Rosasharn Jan 10, 2008

    Sounds like something that in installing after the hotsync is causing your problem.

    If you do another hard rest and follow these steps if should fix it.

    1. On your computer Locate your Palm's Back folder and rename it to something like backup.old.

    2. Preform a Hotsync. Your contacts and calender apps will now your data restored.

    From here it gets a little complicated

    3. To determain what caused the problem (skip the rest of this if you just want to reinstall your apps from scratch) Open the Backup.old folder and double click on the first item on shown. The Install tools will open and the item you double click should be listed. Close the install tool and do a Hotsync.

    4. Check to see if the problem reoccurs, if it does not repeat step 3 and 4 until it does. When it does reoccur note the name of the last file you installed and start back at step 1 but this do not install that file.



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2. Press and hold the power (red phone) button.
3. While holding the red power button remove and replace the battery from the device.
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Have you installed any additional programs? If so, it may be those (the old software/hardware, who's at fault problem). If you have not installed any new programs, or you delete all of them and still have the same problem, Sprint should not give you a hard time replacing the phone.

My phone has some problems with occasional re-starting, but it happens when I run a 3rd party software, so I can't blame that one on Palm/Sprint.


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