Question about KitchenAid KSCS25FKSS Side by Side Refrigerator

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Defrost drain freezing over , ice cream hard as a rock , freezer set to highest temp, cleared drain 3 times and made sure water is running to drain pan

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Find a piece of solid uninsulated aluminum or copper ( ground wire , ok ) about 14-16 guage thick , and insert one end as far into the drain as possible , without force . Wrap the other end around the black tube ( defrost heater ) , just above the drain hole , about 2 turns . When the heater comes on , this heat will transfer to the wire , keeping the drain hole from freezing up , and letting the water go thru and into the drain pan under the refrig .

Posted on Nov 17, 2009

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Posted on Jan 02, 2017

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What setting do I use to make the freezer freeze food


When you are freezing something, set your freezer on its highest setting. However, if you are going to leave your freezer empty for a long time, you should change the setting to a lower one. Here's a great tip for ice cream: place a tub of ice cream in a ziplock bag before putting it in the freezer; it prevents freezer burn. You know when your ice cream gets so cold, it's hard to scoop out? Doing this stops that, it's keeps the ice cream just soft enough for easy scooping!

Sep 28, 2014 | Maytag 20 cu. ft. Upright Freezer MQU2056B

1 Answer

Hello I have a Kenmore Elite Model # 106.57702701 And the unit is not getting as cold as it should or can. It takes more time then it should to make ice it will not freeze Ice Cream. Even with the...


Hi and welcome to FixYa, I am Kelly.
The repair guy should have checked what you need to verify now:
1. Make sure the condenser coils and fan in the bottom of the unit are clean. Also make sure the condenser fan is running ar full speed. They key to knowing if your condenser and fan are performing properly is to feel the area by the door gaskets. It should be warm and not HOT to the touch. If the door gasket are is HOT to the touch then either the condenser coils are clogged with lint or the condenser fan is not running fast enough. There is an extremely remote possibility of a coolant system restriction but if the door gasket area is hot to the touch I seriously doubt you have coolant restrictions. While your looking at the condenser fan and coils, use a shop vacuum to clear out the drip pan and the very end of the compartment drain hose that rests in the drip pan.

2. Make sure the evaporator fan is running at full speed. You should hear a nice whir from the fan blades and you should be able to feel the air flow from the fan when it is running.
3. Anytime the copmpressor is running both the evaporator fan and the condenser fan must also be running.

After verifying the above... I recommend you do a MANUAL defrost. You do the manual defrost by unplugging the unit, removing the freezer contents and directing a fan into the freezer compartment for just over 2 hours. (Makes a water mess so be prepaired!) After the 2 hours use the shop vac on exhaust on the very end of the compartment drain tube. The will float out any debris in the compartment drain funnel inside the freezer compartment under the evaporator coils.
Reload the freezer contents and return the unit to normal use. If it now operates normally... monitor it for 4 - 5 days closely. If the temps again warm up you may have an automatic defrosting problem.

A professional comment about your repair person..... he added freon... and it did not correct the problem... I.e you paid for services that did not correct the problem. They owe you a return visit for an equal amount of labor time to continue troubleshooting. The only thing you should be liable for is parts.
I really suspect you have an automatic defrosting problem that is causing ice to block the evaporator coils resulting in poor air-flow so your freezer warms up enough to soften ice cream and stop ice production. Get rid of the ice block by performing a manual defrost.... and it should work fine for 2 - 3 days. If performance degrades after 2 - 3 days you for sure have an automatic defrost problem. Automatic defrost problems are caused by;
- Defrost control failure (Would never cycle into defrost so the unit would ice up in 2 - 3 days)
- Defrost heater failure (Would cause very long defrost cycles until the defrost thermostat cycled at 60 deg F ...everything would thaw and then refreeze)
- Defrost thermostat or thermistor failure. (Usually if one of these fails the unit will go into the defrost cycle and not terminate the cycle.) It just quits working completely.

Thanks for choosing FixYa,
Kelly

Sep 08, 2011 | Kenmore 21.8 cu. ft. Side-By-Side...

1 Answer

Clogged drain in freezer compartment


Hi and welcome to FixYa. I am Kelly.

The drain sometimes all on its own will freeze. Who knows why. The best was to ensure the drain is clear is to manually defrost the refrigerator. You do this by first unplugging the unit. Then empty the contents of the freezer. Use a fan and place it blowing into the freezer for a little over 2 hours. This will make a water mess so have the rags and mop ready.

After the 2 hour manual defrosting session take a toothpick and make sure the drain is clear. Use your baster and hot water to check it for sure. If it is still clogged remove the back panel of the refrigerator and check the end of the drain for debris. Often what happens is there is some unpleasant goo that builds up on the very end of the drain tube and then it dries n place once the catch basin is dry.

Other times the drain freezing over is a sign of an automatic defrosting problem. When it does not defrost the ice builds up on the evaporator coils and eventually it freezes over the drain. Usually when there is and automatic defrost problem the fresh food section warms up, the ice maker stops making ice and things like ice cream get soft.

Give the manual defrost and drain check a try first. If there really is an automatic defrosting problem in 3 to 4 days the symptoms will repeat.

If at that time you need more assistance just respond here and an expert will help you.

Thanks for using FixYa.

Kelly

May 27, 2010 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Ice Cream and frozen waffles won't freeze.


LOL ! SO in other words in plain english your repair man told you needed a brand new refrigerator - Ok from your description here we can rule out low refrigerant or compressor problems, defrost timer and controlboard issues. I too have waffles and they DO get frozen although not as hard as ice - the less water molecules they have the less they are frozen hard. but nonetheless, my waffles are NOT soft, neither is ice cream

What I would ike you to do is put one of those refrigerator/freezer type thermostats, you can get those round ones, place it in your freezer leave it there 24 hours and look again - Optimal freezer temps is 0F once compression cycles off - if you areusing the extra cold setting, -10F - For refrigerator don't go over 40F - optimal temp of 36-38F.
Another method you can place a bowl of water and use one of those probes and measure the temp of the water in your fridge. If your temps are within safety levels do not worry - your ice is frozen and your frozen food is frozen - Some ice cream tend to be softer, especially the extra creamy type. If your refrigerator has a dial to adjust temps, raise it slightly and wait 24 hours and check your temps again you might need to bump down the temps a bit - if you have a control panel and 2 settings they are usually COLD or COLDER, set it to COLDER and check again - in the COLDER setting your compressor will shut down once your freezer hits -10F that should be quite enough to have even your waffles and extra creamy icecream frozen - if some of the liquids in your refrigerator is too cold or freezes, set it back to COLD or re-adjust the dial. Once you determined that your freezer AND refrigerator are within SAFETY levels as per the food safety guidelines and using the proper methods of testing, then you have nothing to worry about. Make sure your fridge and freezer are not leaking cold air by checking your door gaskets using the famous dollar bill technique by closing the door on the dollar bill and trying to pull it out - if there is no resistence and can easily come out, you have a gasket leak - check in different places on the gasket. As long as you can determine that your freezer and fridge temps are SAFE don't spend a dime ! If your temps are NOT in the safe range you probably have leaky gaskets - if the compressor seems to run all the time, you probably have dirty condenser coils that need to be vacuumed cleaned or dusted off using a condenser brush.

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1 Answer

Freezer way too cold - ice cream hard as a rock


The freezer may get as low as -18 degrees F or 0 F this is the point when life and bacteria stops growing.
Ice cream shouldn't be that cold unless it is whipped with air.

Feb 27, 2017 | Kenmore Refrigerators

1 Answer

Over freezing ice cream....


Any water is going to solidify the mixture. Make sure you use heavy whipping cream, and not half-and-half or some other substitute.

As far as the mixture freezing onto freezer bowl - use the supplied spatula to try to scrape it off, but I generally have to count that portion out as lost. Running warm water over it will quickly wash it off.

Happy mixing!

-Tha Mp3 Doctor

Jul 17, 2008 | Cuisinart ICE-20 Automatic Frozen Yogurt...

1 Answer

Water freezing at bottom of freezer, food not freezing


maybe? yeah but have you checked that the drainage hole is is clean and clear from any trapped dirt, that is sometimes a major problem, it stopped my freezer from functioning for weeks!! but the day i cleared it the water was gone, and the freezer was working as good as new!

Dec 22, 2007 | Maytag 23 cu. ft. Side-by-Side...

2 Answers

Freezer is over-freezing


the possible cause is the temperature sensor or thermostat is not working, maybe its switch is stuck up on ON position, it looks like a wire attached to the area where ice is building up, it is connected to a switch to turn off the compressor thus controlling the operation of your freezer. replace with new thermostat will solve the prob.

Aug 22, 2007 | Kenmore 55612 / 55614 / 5561 / 655619 Side...

2 Answers

Kenmore refrigerator freezer not freezing


Yes that is a proplem...when ever that compressor is running that fan motor should be running too.. also you evapurator fan motor should be running also

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