Question about HP Officejet 6310 All-In-One InkJet Printer

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Trying to scan pics on HP Officejet 7110. Press 'Start Scan,; display on printer shows 'Scanning to Microsoft Outlook' for over one minute. I can hear the machine scanning and see the scan light working. In apx one - minute the display on the printer says 'Scan Error Cannot connect to PC. Press Enter to continue'. When you press Enter the scan noise stops and the display resets to date and time. Printer is plugged in PC and it will print documents but not scan. Can you give advice? (

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  • 62 Answers

Nothing in or jamming document feeder tray.
Change the setup to scan to a file, rather than email.
Try a different USB port.
Reboot all.
Reinstall printer/scanner drivers and software.

Posted on Nov 17, 2009

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1 Answer

How do i scan a picture to e-mail with HP 1350 all one


"Scan to email" feature is dependent upon the TWAIN and MAPI supported applications. TWAIN and MAPI (Message Application Programming Interface) are standards that relate to "Scanning" and "Scan to email" features respectively. Applications have to support these to make use of HP Director. Not all email accounts are MAPI supported applications. The following are the ones which satisfy the MAPI criteria.


Microsoft Outlook Express 6


Microsoft Outlook Express 5


Microsoft Outlook Express 4


Microsoft Outlook 2000


Microsoft Outlook 98


Microsoft Outlook 97


AOL E-mail Version 8


AOL E-mail Version 5


AOL E-mail Version 4



If you are not using any of the above email accounts, you need to configure your email account with Microsoft Outlook/Outlook Express to use this feature. After configuring, you can use the scan to Email feature by perfroming the following steps.



1. Open HP Director/ HP Solution Center.


2. Click Settings -->> Scan Settings & Preferences --->> Scan to... Setup.


3. Select the available destinations and add them to the front panel destinations.


4. While scanning, you will receive a window showing the scan details which contains the section "Where do you want to scan?". Select "Email".

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How to run a scan HP officejet 4315


Good day Sir, to run scan Hp officejet 4315 follow the instructions below.

1. Load your originals print side down and top first in the center of the document feeder tray.
2. Press Scan. the Scan To menu appears on the display.
3. Press OK to select the default application to receive the scan, or use the arrow buttons to highlight a different applications, and then press OK.
4. To stop scanning press Cancel on the control panel.

Tip: To force the scan to be in black and white, press Start Black instead.

Have a nice day hope this will help you.


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How to scan with hp officejet j4680


Hi,

Please install the printer software and try to scan via the installed software from the computer. Or, start scan using scan button from printer; after installing software.

Regards,
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Need to set up scanner on officejet 7110.


Connect the printer to the system and power on the printer. Start the system let it boot completely, put the CD that came with the Printer and install the drivers . From the same CD, run the setup to install the scanner software for the printer. Read cafefully the instruction on each installation wizard window that opens and follow the instructions.

However, if you are using windows 7 Operating system, just install the printer driver, go to start, All Program, Windows Scan and Fax. Lunch this and with it you can scan your document

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HP Officejet 6500 No scan Options


I am trying to scan, but when I press the scan button it states "No scan options. Refer to device doc to troubleshoot". However, I can't find my device doc. I am assuming there is an easy fix?

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Scanning


http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00809848&lc=en&dlc=en&cc=us&lang=en&product=90792

Issue When the scan button is pressed on the product, nothing happens. The scan button does not work correctly. Workaround Choose one of the following options to scan without using the scan button. Option one: Scan using Windows Fax and Scan
  1. Click the Windows icon (c01319360.gif ), click Programs , and then click Windows Fax and Scan . NOTE: The Windows Fax and Scan option is available in the Business, Ultimate, and Enterprise editions of Windows Vista. If you have the Home Basic or Home Premium edition of Windows Vista, skip to Option two: Scan using Paint .
  2. Click New scan .
  3. Click File , and then click Scan .
Option two: Scan using Paint
  1. Click the Windows icon (c01319360.gif ), click Programs , and then click Accessories .
  2. Click Paint .
  3. Click File , and then click From Scanner or Camera .
  4. Click Scan .
Cause The drivers in the Windows Vista operating system do not support button press functionality on the product.

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1 Answer

Scanning documents


That is the front panel options you get to see in the All-In-One screen,
That states that you can scan and save it to these options
Outlook is to scan and send as email
Microsoft word is installed by default with Microsoft office Try scanning you will see a word window popping-up as soon as it has completed scanning
HP Photo View Center is a HP Software application where you can edit the scanned image and do some creative arts for pictures.
I.R.I.S.read iris is to scan and edit documents (you can try scanning a document to this.
If in addition if you had Adobe installed you would get another option as to scan to PDF

Good Luck

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No Scan Options Error Message


Vista?

Pressing of scan button feature is no longer supported by hp drivers, if installed correctly one scans using scanners and fax


When the scan button is pressed on the printer, nothing happens. The scan button does not work correctly. Solution Scan documents using Windows Fax and Scanning or Paint. Scanning with Windows Fax and Scanning
  1. Click the Start (c00845897.gif ) icon.
  2. Click All Programs .
  3. Click Windows Fax and Scanning .
  4. Click New Scan .
  5. Click File and then click Scan .
Scanning with Paint
  1. Click Windows .
  2. Click All Programs .
  3. Click Accessories .
  4. Click Paint .
  5. Click File and then click From Scanner or Camera .
  6. Click Scan .
Cause The drivers in the Windows Vista operating system do not support button press functionality on the printer. link to above info from HP

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