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I replaced the cartridge on my Moen single handle kitchen faucet (the old cartridge had become quite stiff). Everything went back together fine. Now however there is alot of slack in the handle when the faucet is on. There's no slack when the faucet is off. I can't figure this out!

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You need to get the handle back on properly there is a groove on the handle that connects to the top lock nut older models had a chrome nut newer ones had a black plastic one

Posted on Nov 23, 2009

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    Moen kitchen faucet


    Hi Steve-If the faucet is definitely getting water (making sure all the cut-off valves are open along the way), the Moen single handle faucets all use a replaceable cartridge that is available at home supply stores. This cartridge is what regulates the pressure and the temperature of the water coming out of your faucet. This is likely faulty. You'll need to close the supply valves (hot and cold) underneath your sink prior to replacing.

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    No Hot water coming out when single handle on hot water side.Cold water comes out fine. Water in the lines leading to the taps, but no hot water coming out. This is a bathroom faucet Moen single handle.


    Cartridge removal is a simple matter of exposing and pulling out the old cartridge. Before getting started, turn off both water valves underneath the sink and allow the water to run until the line is clear. Using a screwdriver, gently pry off the cap on the lever of the faucet handle to expose the cartridge. Remove the U-shaped retaining clip that holds the cartridge in place and pull the cartridge out. If dirt or residue makes removal difficult, use a Moen cartridge puller to assist you. A cartridge puller fits over the cartridge and gives you greater pulling power.

    Soak the dirty cartridge in vinegar for four hours and replace.

    If cleaning the cartridge does not work, call the Moen Helpline at 1-800-465-6636 or Customer Service at 1-800-465-6130 to order a free replacement. Locate the part number on the cover page of your instruction manual. If you no longer have the manual, look on the underside of the spout.

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    Re: Moen single-lever kitchen faucet like the 7100. When I replace the lever, it only goes up. I can't get it to go down. I'm pretty sure the cartridge is in right, with the U-clip and the other screw-on...


    The water supply should have no bearing on the working motion of the faucet cartridge or handle. On both models of Moen faucet, the handle needs to be hooked under the cartridge's top cam bearing. It is a bit tricky sometimes. Here's the parts view for 7300 and 7310 Moen Kitchen faucet. Parts view for 7100 Moen.
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    I did the same thing recently, that is replaced the cartridge on my moen kitchen faucet to stop and leak, and I also have the same problem. I called moen back and they sent me another cartridge that was supposed to fit tighter, I suppose. I just put the new one in and it still wont stay up. I'm going to call moen one more time and then I guess I'll have to buy another faucet, but NOT moen!!! Good luck with yours.

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    Moen products almost all have a lifetime warranty.  I know they have a website because I queried & found a phone number called them & got replacement guts for my unit for about $8.00, Quality counts in my book! 

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