Question about Canon PIXMA iP1600 Printer

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My printer says there is a paper jam and I have taken it completely apart. There is nothing in there. It won't do any of the maintenance tools because the orange light comes on and the same message- paper jam. How do I fix this?

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Make sure the paper is totally removed and close the cover well

Posted on Nov 17, 2009

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I have found over the years that printers really don't lie. If it says there is a paper jam there usually is. I have completely taken apart a large laserjet printer to find a very tiny piece of paper causing the problem. Also if you run sticky labels through printers they have a tendency to leave residue or even part of a label behind which will cause the printer to tell you there is a jam. Check your printer very carefully, use some canned air to blow it out. You may need a printer repair person to come out and take it apart to look for possible stuck paper.

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First off - DON'T PULL! Pulling on a jammed paper can crack the maintenance unit and then you might as well buy a new one. Visit you local ASC, find one here, The printer may need to be taken apart for the paper to be removed correctly.

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There is NO paper jam- and the paper won't feed. We have taken the printer apart- NOTHING hung up- gears are okay- still won' feed paper.


hi...

Most of our printers pull the paper down on one side slightly faster than the other. The printer hardware should even this out when printing. You should also ensure the paper meets the automatic feeder requirements of the printer.

If printing is skewed, feeding multiple pages or jamming, please follow these instructions (use a regular letter size paper to test after doing the steps given below):

Please check to ensure there is nothing obstructing the paper feed mechanism down inside the printer where it is not easily seen. If there is nothing obvious, unplug the printer and remove the paper. Open the front cover and look above the steel rod. You should see a conveyor belt with rubber teeth on it, like a fan belt. Take the bottom part of that belt and move it gently to the left. The cartridges should come out with it. Make sure the cartridges can move fully from one side of the printer to the other. Check also the output rollers on the bottom of the printer for any blockage. If it is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. Turn the printer off. Next take a #10 envelope and feed it through the left side of the paper feed slot (The manual paper feed slot is preferred, but the automatic feed will do if there is no manual paper feed for this printer) until it comes completely through the printer to the back of the exit rollers. Move it up and down and slowly move it over to the right side. If something is stuck under the black guide plate this may work it loose or you may have to feed the envelope through the front rollers and push your way backward (please be careful here).
Next, take a damp warm cloth and clean the rubber rollers in the automatic sheet feeder. Dust may be coating the rollers there and as they become less tacky, they cannot feed paper correctly.

try it out....

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