Question about HP DeskJet F380 All-In-One Printer

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Problem scaning it wont work

Hp deskjet f380 all-in-1 scanner not working is this because i have a new computer wich is running vista

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It might be a driver problem. Can it do a self test? If it can do a self test go to the link provided and download the correct driver. If unable to do a self test then its a printer problem. If this doesn't work let me know and I will help you troubleshoot the problem.

Posted on Jan 10, 2008


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Here is a link to HP Support to download the Vista software and driver.

F340 Vista Downloads

Uninstall any current software you have installed and reboot before downloading and installing the new software.

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HP ScanJet 3200 C and HP Deskjet 722C -- will they work with Vista? If yes, what adapter cable would I need?


First, drivers for this machine are no longer on the HP website, but are linked to the HP website via FTP at this site:

Click to "allow downloads" if your browser blocks the connection. I did test the link to make sure it was live.

As to Vista, I'm sad to say that my research indicates that these units will not work reliably on Vista, and that HP plans no new drivers for them. This is one of the biggest problems with Vista. In this case, you not only are dealing with printer port to USB cables (which can be made to work, though I don't think I would advise trying to "daisy chain" them (as you had them before) with adapter cables), but with no Vista drivers either. Some people have stated that they have gotten XP drivers to work, but this is, in my experience, a long shot and hit-or-miss proposition.

Given the low cost of new equipment and the fact that you already own the Vista PC, I'd advise you that the safest and least-likely-to-have-you-pulling-your-hair-out-solution is to buy replacement equipment.

Good luck and please let me know if this helps.


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You can follow Hp's Installing and Configuring an Alternate Driver in Windows Vista. Click this link provided by HP.

Before you follow though with Hp's alternet driver site. Please run windows update for Vista un till no updates are left. If your printer still fails to run correctly than try HP's alternate drive.

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Please help for my HP Deskjet F380 All-in-one Printer, Copier & Scanner.
Scanner is not working with windows Vista.

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HP Deskjet F380 All-in-One Compatible with vista

I had the same problem. I could print, but not scan.

However, if you open up Paint and go to file and scan, it will scan your document. For some reason, using the scan button on the printer itself will not work with Vista, but using Paint will. I also heard that using Windows fax and scan will also work.
good luck

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