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Two weeks ago I saw on Fixya service that my error code E000020-02b0 was a Magenta drum. I replace it this week and ran the printer about 400 copies then the unit stopped and a new code (almost the same) appeared, E00002002d0. I was instructed to turn off the unit then turn back on. I did this. Now the unit just runs constant saying the "printer is warming up" 1/2 the first time then I tried to finish the print run I was on. The unit acted like it was in "Slow Motion" the green lights stayed solid for a long time , then flashed for a long time and when I thought it was going to print the unit had to warm up again. I turned off and on several times for two days - no change. I saw today that my new error code says I needed a new drum according to some Guru, but the error code last week said that and it ran fine for 400 prints. The error coes were the same except the first had "B" as in "Boy" and the second had "D" as in "Dog"

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  • stephenblack Nov 19, 2009

    The Model number on the rear of the main unit of my Canon Imagerunner C3200 copier is: NO. MSK13054
    I turned on the unit and pulled the plug directly from the wall 4 times - no change, the copier just keeps running and saying on screen "printer is warming up" after 15 minutes it winds down like it is ready to print , goes silent then starts again "printer warming up"

  • stephenblack Nov 25, 2009

    I have replaced both the Magenta and Black drums. The copier now constantly is in "warmer up printer" mode. It stopped once when tried to make a sample copy but the green light stays solid at "processing data" and never goes to blinking as if it is recieving the data. No more Error codes I replaced the black drum when a Fixya expert said "d0" (second error above) was two drums down from Magenta that was also just prlaced with error code "b0"

    No more error codes but will not stop "warming up printer."



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Problem :
The C3200 gets stuck in printer warming up and as it attempts to go to ready, it goes back to warming up. This cycle just continues constantly. Possible E004 0002 in the error history log.

Solution :
Remove the Delivery Vertical Path Unit on the left side of the machine. You will see a photo sensor PS5 Fixing Feeder Unit Open/Close Sensor sandwiched between two microsensors that actuate when closing the Fixing Feeder Unit. Clean that photo sensor as it fills up with dirt and dust. You may also experience an E004 0002 in the error history.
Problem :
E020 with sub code of 01B0, 02B0, 03B0, 04B0.

Solution :
If the drum units have been removed repeatedly without the drum guide service tool it's possible to break one or both tabs (see picture below).These tabs open the toner hopper when the drum unit is slid in, and if they are broken, toner will not be fed into the drum unit.
NOTE: The unit may work for a while until the developer to toner ratio drops enough to cause an error.

Two weeks ago I saw - 6746.jpg
Problem :
After replacing the cyan drum unit E020 with sub code 03B0 came back within 900 copies. This occurred two times. Swapped the cyan toner drive assembly with the magenta and the sub code changed to 02B0.

Solution :
Replaced the toner cartridge drive assembly. Figure 272 in the part catalog; part number FG6-8999-000.

Posted on Nov 26, 2009

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It sounds like another drum unfortunately. Typically all the drums will go bad at the same time, and it is a good rule to replace them all at once. I ran a search on the code and I didn't find anything, but I would know for sure if I had the make and model of the printer. But it does sound like another drum unit.

I say this because printer and copier error codes are "in order". Look at the order of your toner from back to front. It is probably something like

1. Black - 02A0?
2. Magenta - 02B0
3. Cyan - 02C0?
4. Yellow - 02D0?

What ever your last toner is, it's probably the drum for that color... if that makes sense.

Hopefully I was able to help! If you have any other questions or need me to clarify, please feel free to respond. :)

Posted on Nov 19, 2009

  • Peter Toth Nov 20, 2009

    Found it! It's the Magenta drum. Sounds like the one they gave you is defective. Please refer to this link for clarification.

    "E020 fault with drum / developer
    the magenta drum needs replacing
    xx=01 : y
    xx=02 : M
    xx=03 : C
    xx=04 :BK"

    Here's what they mean. The last 4 digits of your code are 02B0. The "XX" is the first two numbers of that code.

    Unfortunately the Magenta drum is still at fault. From experience, the distributor will take the drum back if it is defective, and will send you a new one. I'd give that a try and see what happens. Good Luck!


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If they are almost similar codes that would lead me to believe it's another drum (maybe 2 drums over?) you should probably post the make and model of the copier so the error codes can specifically be narrowed down.. as for the turning it on and turning it off.. i'd try a harder reset for that. while it's on i'd grab the plug and unplug it and give her a go that way..

Posted on Nov 17, 2009

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