Question about Pioneer DVR-640H DVD Recorder/HDD Recorder

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Hard drive shows full even after erasing 120 hours.

My dvr-640 h worked good for 14 months. when the hard drive became full, I erased a couple hours of recordings only to see it still read full. I tried to optimize it but it keeps saying "optimizing not complete. please optimize again. I did. Still won't optimize. Also, I deleted another 120 hours off the drive but still reads full. I did the factory reset as well as unpluging for days at a time. Nothing works. According to the manual, If the hard drive freezes, the "hard drive initialize" option appears under disk set-up. It Doesn't. I called pioneer to see if they could send a bootable disk to initialize the hard drive. They won't! I guess I could remove the hard drive and put it into a desktop to anylize it but I don't have that comp with me here, only my laptop. Anyone know of this happening to anyone else? Please advise.

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  • darrinlh Apr 07, 2009

    Same problem -- the hard drive remains full even after deleting programs and I'm unable to optimize the HD. It will sometimes start and run for a minute, then quit, but usually just quits right away. Also, I can edit programs by deleting content only at the beginning or end, not in the middle.



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Melnavz does not what he is talking about, and he give a extreme bad adviced. If you carelessly remove the hard drive it will bricked your dvr. Before you mucked around with the hard drive, make sure that you have the Pioneer Data Service Disk GGV1273 type 2 DVD and Pioneer service Remote control. For more infos follow the link below:

Good Luck!

Posted on Aug 25, 2009

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You should empty the recycled bin in the system and delete all temporary files on it.

Posted on Jan 10, 2008

  • Emelio Navaja
    Emelio Navaja Jan 10, 2008

    If your planning to connect to the laptop , you should provide HDD enclosure so that you can connect via USB port and you can clean out all not necessary files.



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Thats not much Info to go on.....?
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Is the drive full? Click on drive icon then Cmd I for Info.
Use the Drive Utility in your Applications / Utilities folder to wipe and erase & reformat your hard drive.
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Make sure you copy any needed files first.

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You can erase the contents of the drive or set the drive to overwrite when full. Erasing the drive is the equivalent of reformatting (you will not be able to recover the images easily).

To Erase/Format, enter the Menu system and select Hard Drive Setup (seventh line in the list). Press Enter, then go to HDD Format (fourth item in the list) and press Enter. Then enter your password (set up under System Setup) but the default password is 111111, if it is on. If you entered the correct password, the screen will flash HDD Formatted 3 times. Press Menu to exit the menu. (If the incorrect password was put in, Incorrect Password will flash.)

To overwrite, again go to Hard Drive Setup then select the first item, Drive Full. Press Enter to toggle Overwrite On or Off. You will be able to recover the images until they are overwritten.

I hope this helps.

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The receiver hard drive is comparable to a computer hard drive. When a problem is detected with the hard drive, the receiver will give an error message stating a problem has been detected. Depending on the severity of the problem, sometimes it will show that unplugging the receiver for 1 minute will resolve the issue. Other times, a message will state that the hard drives needs to be reformatted, which will erase all content on the hard drive. It sounds like this is what happened to your recordings. If unplugging the receiver did not resolve the issue, we may need to replace the receiver. Please call 1-800-333-3474 and speak to a Technical Support agent.

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I have the same problem. I believe this unit is a lemon by Samsung. I was so exhausted I went to Hard drive erase. After I erased the HD, now it will not record or go into recode mode. I think all it good for now is just to view the monitor. When I call Samsung they dont have a clue what a DVR is. I never seen a company so illerate. They cant even tell me where I can send it for repair.

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Have either of your tried unhooking the HDMI connector if you are using it and try component?

What software are you running on the unit. The HR20-700 and HR20-100 just got a software update that was going to fix this problem w/ the unplayable recordings.

If it is erasing your content that is a good sign of a defective hard drive. These units when they boot up (after a software update) check the hard drive. If they run into a problem (bad sector) they will foolishly erase the hard drive, thus erasing everything you have recorded. If this is your 4th unit, you may want to look at your environment as well (well ventilated, good connections, etc) I'm not saying it couldn't be the unit. It took directv 14 units to get 3 working, and since I've had 2 HR20-700 refurbs that were unstable and were quickly replaced.

It might be in your best interest to invest in an external drive solution for the HR20. I, however, would be calling customer retention and having a calm, but stern chat with them about this.

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Your hard drive needs to be replaced. They don't tell you in the operators manual, but these drives are extremely vulnerable to shock (even a 1/4" drop can kill them) and temperature change.

These machines are not sophisticated enough to mark bad sectors and work around them. Without a new hard rive, your machine will not work.

It is very unlikely, but there is a tiny chance you could reset the hard drive with a service remote. But considering how expensive and difficult it is to get a service remote, it is not worth the effort. You would also need a service manual, whic BTW is not particularly good, so you would need a lot of time and the chances of success are very small.

Considering repair costs, you may be better off financially to get a new DVR.

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