Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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My Dyson is 2 years old and the motor burnt out. What do I do? Is there a warranty that covers this? If so where do I send the unit for repair?

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If I remember correctly there is a warranty to cover this. Call Dyson's toll free number and they'll take care of you.

Posted on Aug 10, 2010

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Posted on Jan 02, 2017

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1 Answer

I need a part for the Dyson DC35 Animal. The plastic clip that holds the canister and the head together at the top


First thing to do is phone Dyson helpline and find out if they still have you machine covered by warranty (some models are covered for upto 5 years) if so they will send someone to repair it or send you the part to DIY it
If not,
I have found parts for mine on eBay, if you have found parts for you model but not the part you need message the seller and ask if they have one as it might not be a popular part

Jan 09, 2017 | Dyson Vacuums

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No power to brush head after replacing complete brush unit with a new one.


Hi there, it's Jack at Dyson.

If the replacement cleaner head hasn't resolved the issue with your DC25, we'd appreciate the opportunity to take some further details and talk you through some simple troubleshooting checks. These will help us if a repair from a qualified Dyson engineer is needed - if this is the case we can also confirm if your DC25 is still covered by its Dyson warranty.

When you have your machine to hand, please give the Dyson Customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.

Mar 20, 2015 | Dyson DC25 Vacuum

1 Answer

How do I repair a DC29 motor


Hi there, it's Jack at Dyson.

If you're having difficulty with your DC29 I would encourage you to contact us directly to discuss this. If a repair is needed we can confirm if this is covered under your Dyson warranty - outside the warranty period, we can also look into alternative options. Please be aware that attempting to repair the motor yourself could void any remaining warranty cover.

You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.

Sep 27, 2014 | Dyson DC25 All Floors Bagless Upright...

1 Answer

I put a new battery in my 5 year old Dyson DC16, after a couple minutes in the charger the vacuum turned itself on and ran until the motor (circuit board) burned up. I bought a new Dyson motor assembly...


Hi there,

Sorry to hear you're having difficulties with your DC16. Although your cleaner will no longer be under its original 2 year warranty, the new motor assembly would be covered by a 12 month warranty if you purchased it directly from Dyson. As long as the cleaner has been used in accordance with the terms and conditions described in the manual, we should be able to replace this for you.

Alternatively, we could arrange to have the cleaner returned to us for further inspection.

In either case, please get in touch with us directly so we can discuss the issue further. You can call us free on 08002980298 - our Helpline is open from 7am until 10pm, 7 days a week. We look forward to hearing from you.

Kind regards,

Jack
Dyson Customer Service

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2 Answers

How do I replace the belt on the DC 17


Take out the (3) screws on the bottom of the brush roll cover and then you can remove the roller brush and change the belt. Here is the belt you need:

Dyson DC17 Belt

Jan 03, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

Dyson DC07 is very loud, roaring from the motor


It usually gets louder as the filters clog up and eventually burns out. Try replacing all the filters and giving the bin and the vortex generator a good blow out with compressed air. Fluff can stay inside and cause the motor to strain hence the increased noise.

It must still be under warranty -used to be 3 but now 5 years -so if it doesn't improve contact Dyson and they will repair it free of charge.

Mar 17, 2009 | Dyson DC07 All Floors Bagless Upright...

1 Answer

Not working


If only 2 months old, take it for repair as it is under warranty.

Mar 28, 2008 | Dyson DC18 all floors Bagless Upright...

2 Answers

Dyson Refuses to Honor Warranty


Hi. I have been repairing Dyson machines since they first came out. DO NOT PAY FOR A NEW CLUTCH. I can assure you that both clutch belts can be replaced. Its A tricky job & can take some time to do. Its more cost effective for a shop to fit a new clutch at your expense $150 Clutch Belts are readily available in the UK you can purchase belts from numerouse sites for approx $10 postage to states $3 to $5 saving you a small fortune. If you want to know how to fit the 2 belts I can sell you A manual for approx $11 Or contact me at dyson@gawab.com for more information.

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