Question about SanDisk Sansa E280 MP3 Player

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Repeating Screen HELP

It goes to its sandisk boot screen then turns white then black and then goes back to the boot screen

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  • dm1294 Jan 17, 2008

    I too have this problem and the only thing I can do to make it stop is use the "hold" switch at the top. I tried connecting it to the computer but that did not bring about anything. Any help would be much appreciated.

  • shaky T Mar 05, 2008

    After turning it on, 4 things happen:
    1) Sandisk logo upon startup for about 5 sec. (that's normal)
    2) Sansa Rhapsody logo for about 2 sec.
    3) White bars "creep in" from the top and bottom of the screen and the Sansa Rhapsody logo fades
    4) Screen goes completely white for less than 1 sec.

    Then it keeps REPEATING endlessly until I force it to power off by holding the power button for 15 sec, using the Hold button (which makes the screen go all black except for the words "Key Locked - System shutdown"), or pressing the power and rec button down at the same time when the hold button is activated..   which brings me to a screen that says "Welcome to Recovery Mode, USB cable connected, Enter USB2.0 MSD Mode".  I can't seem to do anything from there.



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I got mine to work.  This may only be applicable to the e200R (RHAPSODY) version of the Sansa.  

Step 1:  Follow this link first and follow the directions:

I didn't know where to get the ROM file so I left it out (I only created the sansa.fmt file got the MI4 file).  That brings me to...

Step 2:  Follow this link if you get a "Load main image failed Switch to recovery mode" error message:

It's very important that on step 8, after you turn it off and it is beginning to reboot, that you reset the Hold button so that it isn't showing orange anymore.  

Not as hard as it seems!

Posted on Mar 05, 2008


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try doing this and let me know if it goes into recovery mode
1. with mp3 off slide the hold button to on so it locks
2.hold down record button on left hand side and keep held down
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Once in recovery mode goto sandisk site and you need to goto downloads and download latest firmware for your make and model once downloaded it will talk you through how to istall this onto your mp3 player if you have any problems let me know ok

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You need to determine if your player is the Rhapsody version or not.

To find this, check the back of the device for the word RHAPSODY, or a letter R after the model number (i.e. - e250R)

The software is different and you should clarify which one it is before we continue.

You can "add to the question" with your answers and ill reply.

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