Question about Kenmore Elite 45986 Front Load Washer
Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.
• Check Wire Harness connections to the MCU, the motor, and Central Control Unit (CCU)
• Check the Drive system for any worn or failed components
• Check MCU
• Check CCU
• Check Motor
• Check Wire Harness
Replace failed component.
These are the manufacturers recommendations to its technical staff. Unless you know what you are doing it woukld be better to call in a service tech. Some parts may be faulty but not display any obvious outward signs and can only be checked by using a tester.
If its under warranty, then call in for a service, this is a common problem and sometimes caused by vibration upsetting the control board.
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Posted on Nov 17, 2009
F11 appears to be a Serial Communication error (a digital signal problem between the motor, motor control unit, and the central control unit). Look for loose connectors on each of these items. The wiring harness may be at fault, or any of the above devices (sounds expensive). Good luck!
Posted on Nov 17, 2009
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Posted on Jan 02, 2017
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Feb 21, 2015 | Kenmore HE2 Plus Front Load Washer
The F11 error occurs when the central control and motor control don't talk to each other.
If one of the controls was actually bad then I'd expect to see the error code every cycle. If it does, start by checking all the wiring connections from the panel to the CCU. Post back your results.
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