Question about Magellan Maestro 4040 GPS Receiver

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My magellan mastro gps touch screen will not respond. less than 4 months old. magellan wants me to send the unit back to be replaced by a refurbed unit with a 3 month warranty. i would like to know how can i reinstall the touch screen prigram?

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Turn it on, make sure the battery has a good charge on it, then locate the reset hole on the left side near the bottom and use a paper clip to depress the switch...youll know its reset if the unit goes off and reboots....if that fail, it needs a digitizer (the part that lets you navigate your magellan) its the upper layer over the touch screen.

i buy broken magellans off ebay if i need a digitizer or screen..normally for under 20.00

bill

Posted on Oct 19, 2010

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Hi gmarleau

an reset or an update might fix it, but if it doesnt, its still under warranty!

turn on your 5310 and locate the reset on the bottom left of your unit (small pinhole) use a paperclip to insert and depress the reset switch.

if that fails and you want to try an update, you can get the 4.72 update HERE you have to sign in and register before they will let you download anything.

to send it in for warranty repair or replacement call the number listed below.

Hours: Monday through Friday, 6:00 a.m. to 5:00 p.m. PST/PDT
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