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On my samsung s5200 phone, the privacy lock works on messages when you access it from the main menu. However, when i click on the okay tab for the customised menu, the privacy lock dosent work on the inbox tab which is pinned to the custom menu.

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Im assuming its a samsung phone
Samsung cell phones come with many security features.
In addition to the common feature of preventing calls after a period of inactivity, some Samsung phones also allow you to prevent others' use of your phone's SIM chip and access to your files.
One password unlocks the various locks, except for two other passwords used for the SIM chip. The syntax of the menu items to click to reset a password differ somewhat between Samsung models but you can figure out roughly how to apply instructions for one phone to another.

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