Question about Dell A960 All-In-One InkJet Printer

1 Answer

Hit scan and nothing happens...

When I either place the document on the top shelf (so that the sensor recognizes it) or place it on the flat bed part, select a file to scan it to and hit scan (black or color), the LED says it is scanning but there is no sound or movement from the scanner. It seems to think that it's doing its job...

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  • 4 more comments 
  • Anonymous Mar 22, 2008

    I have the same problem as this guy. What should I do?

  • Anonymous May 02, 2008

    My printer will not scan

  • toobadan May 20, 2008

    I hit scan and nothing happens. The light is on but there is no movement.

  • jalesha Jun 01, 2008

    I need the OCR Driver. Printer will not scan to word

  • Anonymous Aug 01, 2008

    hit scan but nothing get's scanned. I can see the scanner light come on but it doesn't scan. I can still print and even copy but no scanning.

    I've rebooted and powercycled both the computer and printer. Everything worked fine until yesterday

  • dukowitz Aug 01, 2008

    hit scan but nothing get's scanned. I can see the scanner light come
    on but it doesn't scan. I can still print and even copy but no

    I've rebooted and powercycled both the computer and printer. Everything worked fine until yesterday

    The link offered for Free Dell support is only good while the system is under warranty



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