Question about Dell A960 All-In-One InkJet Printer

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Hit scan and nothing happens...

When I either place the document on the top shelf (so that the sensor recognizes it) or place it on the flat bed part, select a file to scan it to and hit scan (black or color), the LED says it is scanning but there is no sound or movement from the scanner. It seems to think that it's doing its job...

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How do I scan transparancies? With the holder in place on the flat bed the whole frame scans and not the slide.

You need to put a piece of white paper, the same size as your slide on the back of your slide. Your scanner doesn't recognize the edges of the transparancy (it is looking through it), so if you place a white paper on top of your transparancy it wil recognize the edges.

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HP Deskjet f4435 will print, but won't scan. Orange light blinks

When I press the scanner button the top power button starts blinking but the machine does not scan. I have not used the scanning function on this machine before. Please may need to reinstall your ..

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How do i get my scanner to operate - I put a piece of paper on the glass - hit the scan button - then nothing happens - the printer says " PC scan standby" . What do I do next ? Do i need to...

1. Install the MP Navigator EXsoftware located on the disc that came with the printer.
2. Go to Start > Programs > Canon Utilities > MP Navigator EX > MP Navigator EX.
3. Select Photos/Documents or Stack of Documents.
4. If Photos/Documents was selected, open the top of the scanner and place the document you wish to scan on the glass with the top facing to the left. If Stack of Documents was selected, flip the plastic tray open on the top of the printer and place the stack of papers in the tray.
5. Select the Document Type in the left pane, then click the Scan button.
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Vertical line appears in scans using the ADF, but not with copies

happened to me after i fed a page with not-too-hard whiteout on it. the feeder makes the page run through a different piece of glass and i just had to clean it.

Aug 18, 2009 | Brother MFC 7840W Printer

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Brother MFC 8440 Automatic Document Feeder doesent feed

Could be a sensor in the ADF, or the hinge on the left rear of the scanner cover is broken.

Jul 21, 2009 | Brother MFC-8440 All-In-One Laser Printer

1 Answer

Unable to get anything to scan?

Some machines require the purchase of an optional scan board in order to work. They still put buttons like "FAX" and "SCAN" on the machine even when they don't have that function on-board.

Just a thought.

Good Luck

Apr 04, 2009 | Printers & Copiers

1 Answer


you need an application software to scan a document first, install one from your manufacturer's CD and follw the direction carefully, or if your computer recognizes

go to start-program-accesories-then scanner and camera, see if your computer recognizes your scanner.

Aug 16, 2008 | HP Officejet 6310 All-In-One InkJet...

1 Answer


Check the power and the data (USB) cables in the printer...check both ends...
Check :-
# The printer powers on properly
# There also can be problems with the printer driver
# and also internal printers....
Try reinstalling the printer driver...

<PLEASE RATE ME AS FIXYA>for my help......................

Jul 30, 2008 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

ADF Document Jammed

Have you tried manually rotating the ADF wheel back and forth, sometimes the sensors are OK but the rotators lose grip.

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