Question about HP DesignJet 750c plus InkJet Printer

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Tears paper, smears ink and has poor color quality

Subject says it all. Don't know where to start.

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Re: Tears paper, smears ink and has poor color quality

Carriage bushings worn out, replace the carriage

Posted on Sep 05, 2008

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I'm not quite satisfied with color and black tone. What settings would you recommend.

You do not say what exact model of printer you are using so any answer will be generic rather than specific.

Poor colour and black tone can be as a result of various factors:
1. Poor paper quality that you are printing on.
2. Poor ink or toner quality being used.
3. Use of Ink / Toner saving modes or software.
4. Worn or damaged printer components such as the fuser roll on a laser printer and other similar consumables with a limited page use life.
5. Poor quality content being printed, i.e. low quality images being printed at too high a print resolution.

Dec 30, 2011 | Samsung Printers & Copiers

1 Answer

I changed black ink cartridge and now pages that are printed are really poor quality and really hard to see...faded in color and sometimes smeared in some spots. Help.

Try going into the menu and cleaning your print heads. If that doesn't work, take out the cartridge and using a cotton swab and alcohol, clean the print heads.

Aug 16, 2011 | Epson Stylus 880 InkJet Color Printer

2 Answers

Smear on right side of paper entire length of paper all colors

Follow the below instructions to clean the printer through the control panel:
  1. Press MENU to enter the MENUS .
  2. Press (Down arrow) to highlight CONFIGURE DEVICE .
  3. Press (Select) to select CONFIGURE DEVICE .
  4. Press (Down arrow) to highlight PRINT QUALITY .
  5. Press (Select) to select PRINT QUALITY .
  6. Press (Down arrow) to highlight CREATE CLEANING PAGE .
  7. Press (Select) to select CREATE CLEANING PAGE . A page with a pattern prints from the printer.
  8. Remove all paper from Tray 1.
  9. Remove the cleaning page and load it face-down in Tray 1. NOTE: If not still in the MENUS , navigate to PRINT QUALITY using the above instructions.
  10. At the printer control panel, press (Down arrow) to highlight PROCESS CLEANING PAGE . This option will only be visible in the menu when a cleaning page has been printed.
  11. Press (Select) to select PROCESS CLEANING PAGE . The printer control panel displays the message Cleaning... . The cleaning process takes a few minutes.

let me know ....

If I could be of further assistance . If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!

Thanks, Joe

Dec 26, 2010 | HP Color LaserJet 3500 Printer

1 Answer

I have been told my printhead is malfunctioning. Can I clean it myself?

You can look in thr user guide or printer help for Troubleshooting and Routine Manteinance.Make sure that the Printer Driver or Paper Type setting in the menu matches the
type of paper you are using. (See Printing in the Software User's Guide on the CDROM.Make sure that your ink cartridges are fresh. The following may cause ink to clog The expiration date written on the cartridge package has passed. (Cartridges
stay usable for up to two years if kept in their original packaging.) The ink cartridge was in your machine over six months.The ink cartridge may not have been stored properly before use.
Try using the recommended types of paper.
Press Ink.
Press a or b to choose Cleaning.
Press OK.
Press a or b to choose Black, Color
or All.
Press OK.
The machine cleans the print head.
When cleaning is finished, the machine
will go back to standby mode

Checking the print quality
If faded or streaked colors and text appear on
your output, some of the nozzles may be
clogged. You can check this by printing the
Print Quality Check Sheet and looking at the
nozzle check pattern.
Press Ink.
Press a or b to choose Test Print.
Press OK.
Press a or b to choose
Print Quality.
Press OK.
Press Color Start.
The machine begins printing the Print
Quality Check Sheet.
Check the quality of the four color blocks
on the sheet.
Is Quality OK?
1.Yes 2.No
Do one of the following:
If all lines are clear and visible, press
1 to choose Yes, and go to step j.
If you can see missing short lines as
shown below, press 2 to choose No.
The LCD asks you if the print quality is
OK for black and three colors.
Black OK?
1.Yes 2.No
Press 1 (Yes) or 2 (No).
The LCD asks you if you want to start
Start Cleaning?
1.Yes 2.No
Press 1 (Yes).
The machine starts cleaning the print
After cleaning is finished, press Color
The machine starts printing the Print
Quality Check Sheet again and then
return to step e.
Press Stop/Exit.
If you repeat this procedure at least five
times and the print quality is still poor,
replace the ink cartridge for the clogged
After replacing the ink cartridge, check
the print quality. If the problem still
exists, repeat the cleaning and test print
procedures at least five times for the
new ink cartridge. If ink is still missing,
call Brother Customer Service

Nov 03, 2010 | Brother Multi-Function Center MFC-240C...

3 Answers

Xerox Phaser 8560, produces cyan colored streaks whenever this ink is used. No other colors produce streaks.

You are probably using "Media Sciences" ink sticks (Non-Xerox).

This means the printheads jets are clogged, and the printhead needs replacing.

Media Sciences released a defective lot of cyan ink sticks.

They are currently replacing printheads (at their cost) if you call them.

Aug 12, 2009 | Xerox Phaser 8560DN Laser Printer

1 Answer

Blurry, Ink Smeared pages

If the media (glossy paper) is designed for an ink jet printer you should be fine.

Ink has to be able to be absorbed into the fibers of the page. If you are using paper for a laser color printer, that's your problem.


Jun 19, 2009 | Ricoh Aficio CL7300 DT2 Laser Printer

1 Answer

Black ink smears everything.

you may have to clean the print head. since the jam cause the smear, and there still have some ink left on the print head.
you wouldn't get aclean copy till all of the ink trace are gone.

May 20, 2009 | Canon Printers & Copiers

2 Answers

Poor print quality .... Canon Pixma MP140 ...

Paper quality does make a difference in the quality of print, but it's usually in the areas of blurriness and vibrance. If your prints are coming out faded, the quality for your prints might be set to 'economy', which doesn't use very much ink. If you have it set for 'quality' prints, I would try replacing the ink cartridges.

May 08, 2009 | Canon PIXMA MP160 All-In-One InkJet...

2 Answers


the messages you get for cartridges other than the original are not trustful. You will get the right reading for original(from Brother) cartridges. Some ink is poor for printing photo quality.

not any refillable ink is right for printing photos, sometimes too dark, sometimes you don't get the right mix of colors.

Mar 30, 2009 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Pinstripes in image after print (phaser 8560)

Appropriate cleaning procedures, as listed in the following tables, should be
performed when specific print-quality or paper transport problems occur.
All cleaning procedures are detailed in the printer’s Phaser 8400 Reference Guide or
the Phaser 8500/8550 User’s Guide.
Light Stripes or Missing Colors
Problem type Solution
Missing or light-colored
stripes on prints.
Select the automated procedure Eliminate Light Stripes from
the Control Panel.
Ink Smears, Oil Spots, or Random Ink Streaks
Problem type Solution
Ink smears on the front,
back, or edges of a page.
Select the automated procedure Remove Print Smears from
the Control Panel.
Check the maintenance kit for ink and paper-dust build-up on
the wiper blade.
Oil (drum fluid) on top edge
of print.
Select the automated procedure Remove Print Smears from
the Control Panel.

Hope this helps

Nov 24, 2008 | Xerox Phaser 8560DN Laser Printer

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