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Stops after agitation cycle

I have a Kenmore 70 Series washer that I am having issues with.
In Delicate, Regular and Heavy Duty mode's the washer will, fill with water
and complete the agitation cycle. No abnormal sounds and all works fine up until this point.
Lately, which seems to be happening on a more regular basis now, the washer does not drain between the agitation cycle and rinse cycle. If I manually change the setting (by spinning the dial though all the cycles) and set it to rinse, the washer will drain and the rinse cycle will run. After the rinse cycle I have to manually spin the dial through all the cycles as I did earlier with the rinse cycle and select spin. However in this case the water drains but the spin cycle does not start until after I manually spin the dial and set it to spin again. Just as an fyi...there no abnormal noises when the washer spins.

I also did check the switch on the lid and do hear the click that was described in other postings.

Thanks in advance

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This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

Assuming that the washer will agitate correctly.

This points to one of two possible problems.

The first (and more expensive) is the timer with an intermittent problem.

The second is what is known as the Neutral Drain Assembly.

Those cams/gears etc. in that assembly keep the washer from spinning until all of the water is pumped out and then go into spin mode.

Ours had basically the same problem, no spin unless the lid was raised and lowered or we shut off and re-started the cycle or in your case, re-setting the cycle.

Apparently, by opening and closing the lid, or re-setting the cycle, torque from the motor starting throws the cams into the right gears so that the washer will spin..

After looking at the transmission parts list (available on a number of sites) and on the Whirlpool site (Whirlpool makes Kenmore) we noticed that the one of the cams in the neutral assembly which is supposed to have a small spring, didn't on ours when we tore the transmission apart again.

The Sears site for your washer may have a sub-component section on the gearcase with a part number for the Neutral Drain Assembly repair kit.

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

Found the part number for a kit (Whirlpool part number 388253 Neutral Assembly) for $15.00 and replaced the cams and gears.

See the Whirlpool / Kenmore Service Manual for these washers. It has a very good section on the transmission and neutral drain assembly as well as a troubleshooting section.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

In order to get the transmission out, you have to remove the cabinet, the fabric dispenser and both agitators and the drive block spanner nut.

The top agitator uses a plastic 1/2" drive bolt. I've used a 1/2" extension for a socket set.

Rather than buying a special spanner wrench (about $20) I used a short 10" pipe wrench ($9 and also used for cracking walnuts) )hooked over one of the tabs on the spanner nut and tapping the handle of the wrench with a hammer.

You don't have to remove the drum.

You can also see this site for removing the transmission.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

Lay the machine down (after disconnecting power and hoses, remove the pump (two clips), the motor (two screws hold two clips on the motor), lift and set the motor aside, remove two 1/2 inch bolts for the motor mounting plate and three 1/2 inch bolts for the transmission.

Pull the transmission, remove the clutch (there is a spring clip that holds the clutch on the main agitator shaft, remove the 8 screws carefully the transmission holds 14 - 15Oz of oil, remove the clip holding the main spin gear on and check the plastic cams.

If the cam that should have a spring doesn't, or the others look damaged, or the main spin gear is damaged the washer won't go into spin mode.

If that's the problem, install a Neutral drain kit, put everything back together carefully and the problem may be solved.

With ours, all told, it cost less than $30 (including new 80-90 weight gear oil) vs. about $170 for a new transmission.

The job is a bit complicated and messy but not too difficult.



Posted on Nov 16, 2009

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I assume this is a top loader. Your timer's bad. Not hard at all to replace.

Posted on Nov 16, 2009

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Your timer is bad.the point's that put power to the timer motor are not working.so it will not complet the cycle.at this point you have to make the call. do i pay for the part, or do i buy a nother unit.

Posted on Nov 16, 2009

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For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
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If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
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Anything too complicated or beyond your scope should be handled by a professional.

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