Question about Office Equipment & Supplies
Hello and thank you for using Fixya's services.
First, you need to make sure that the computer is turned off an unplugged from the outlet.
On the back of the case, there are a couple of small screws that will need to be loosened, so that the left hand side of the computer case can slip off. (this varies depending on computer model and brand, please let me know which you have an I can assist more detailed instructions).
Once the screws are off, you can slide the side of the case off. Sometimes it is a little struggle but you will get it off.
Once you get the side off, you will be looking inside of the computer. You need to be grounded when you touch anything inside of your computer as to not cause static electricity on any electronic components. You can do this by touching the metal on the side of the computer case.
Here is the question. Do you have an integrated video graphics card or a PCI slotted graphics card. If you have a integrated video card, it will be located near the top of the computer (back). If it is a PCI slotted, it will be lower, near the bottom of the case (see pictures).
Integrated (onboard) video graphics
PCI Card Video Graphics
If the card is integrated (first picture) there is no way to pull it out but you can wiggle it from the front to see if it is loose. Usually, when these go out, it is recommended to purchase a PCI (second picture) and install.
If the video graphics card is like picture number two, then you will see a small screw holding it in place. With a small screw driver, release the screw (you should still be grounded). Once done, pull the video graphics out of the slot and push it back in.
I recommend re-seating it because if you are having problems, this will usually solve in most cases.
Now, put the screw back on, replace the side of the computer, plug the pc in and turn it on.
If you pulled the video graphics out, Windows will read it when you turn on the computer. If it is faulty, then you will have a black screen (as you probably do already) and will need to replace.
If you let me know what problems you are experiencing, I can further assist in troubleshooting.
Posted on Nov 16, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 05, 2013 | Nordic Track Nordictrack Track C3000...
Jun 25, 2011 | Gateway M675 Laptop
Nov 10, 2010 | Proform 380 Treadmill Walking Belt
May 22, 2010 | Bowflex Treadclimber
Jan 24, 2010 | Dell Dimension E521 PC Desktop
Nov 16, 2009 | Dell Dimension 9150 (DIM915MIN) PC Desktop
Nov 12, 2009 | Tyan Thunder i7500 Pro S2721UGN...
Oct 26, 2009 | E-Machines eMachines Desktop PC
Feb 04, 2009 | Dell - NPS-200PB-73M (NPS200PB73M) Power...
Sep 20, 2007 | LG Studioworks 700S 17" CRT Monitor
53 people viewed this question
Usually answered in minutes!