Question about Office Equipment & Supplies
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First, you need to make sure that the computer is turned off an unplugged from the outlet.
On the back of the case, there are a couple of small screws that will need to be loosened, so that the left hand side of the computer case can slip off. (this varies depending on computer model and brand, please let me know which you have an I can assist more detailed instructions).
Once the screws are off, you can slide the side of the case off. Sometimes it is a little struggle but you will get it off.
Once you get the side off, you will be looking inside of the computer. You need to be grounded when you touch anything inside of your computer as to not cause static electricity on any electronic components. You can do this by touching the metal on the side of the computer case.
Here is the question. Do you have an integrated video graphics card or a PCI slotted graphics card. If you have a integrated video card, it will be located near the top of the computer (back). If it is a PCI slotted, it will be lower, near the bottom of the case (see pictures).
Integrated (onboard) video graphics
PCI Card Video Graphics
If the card is integrated (first picture) there is no way to pull it out but you can wiggle it from the front to see if it is loose. Usually, when these go out, it is recommended to purchase a PCI (second picture) and install.
If the video graphics card is like picture number two, then you will see a small screw holding it in place. With a small screw driver, release the screw (you should still be grounded). Once done, pull the video graphics out of the slot and push it back in.
I recommend re-seating it because if you are having problems, this will usually solve in most cases.
Now, put the screw back on, replace the side of the computer, plug the pc in and turn it on.
If you pulled the video graphics out, Windows will read it when you turn on the computer. If it is faulty, then you will have a black screen (as you probably do already) and will need to replace.
If you let me know what problems you are experiencing, I can further assist in troubleshooting.
Posted on Nov 16, 2009
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Posted on Jan 02, 2017
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