Question about Sony PlayStation Portable (PSP) Console

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Wlan when i go to scan for a new connection it tells me there's an internal error

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Re: wlan

What I did when this happened to me, I turned the WLAN swich off and back on a few times then I tried it. Hope this helps

Posted on Jan 11, 2008

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My psp 3004 internet connection not supported what would i do

Hi yashb22,
Connecting to the internet using your psp is almost the same as connecting through your laptop. If you're having connectivity issue please try to check the error. One of the common error is WLAN switch is off, so make sure that it's properly toggled to the right. If you've already checked and still can't connect try doing the following steps below:

1. Make sure to turn on your PSP as well as the wireless/WLAN switch.
2. Then Navigate to " Network Setting".
3. Select "Infrastructure Mode".
4. Now Select "New Connection" and Name this connection.
5. Navigate to "WLAN Settings" Select "Scan".
6. Your router should now be listed.
7. Please go to "WLAN Security Setting". If you did not select encryption in ROUTER SET-UP, then leave the option as "None".
8. But if you selected encryption in ROUTER SET-UP, then select the appropriate WEP, or WPA.
9. Then navigate to "Address Settings". Select "Easy".
10. Go to "Setting List". Verify that your settings are correct.
11. Navigate to the next screen and press X to save your settings. You should get a message that says "Save Completed. Test Connection". Press X.
12. You should get two quick display messages. The first should say "connecting to access point." The next should say "obtaining IP address".
From this point you already established a connection.
Hope this information will be helpful.
Thank you for using FixYa.

Jan 16, 2011 | Sony PlayStation Portable (PSP) Slim...

1 Answer


First of all, psp can browse the internet with its simple browser.

BUT! What you may not know is that there is a bug where when you try to search or use a wireless lan connection (WLAN) the psp may say something like:

Internal Error

To fix this without any memory loss, take out the UMD which is in the psp, and also take out the memory card.

Next, go to settings, then system settings and click restore settings, the psp may freeze up, but it is not broken, take out the batter pack and put it back in, the settings should be restored and all should work.

Sony hotlines dont seem to tell you how to fix it, many people often go buy a new or swap their psps, but all you need to do is this!

Jul 31, 2009 | Sony PlayStation Portable (PSP) Console

3 Answers


your wlan is what connects you to the internet turn it on and your problem should be fixed

Nov 28, 2008 | Sony PlayStation Portable (PSP) Console

1 Answer

I dropped my psp and when i tryed connecting to the net or gamesharing, and it says " An Internal Error has occured. (80410A0B)

you have very limited options.
  • reset your settings.
  • try holding the WLAN switch up with your nail.
  • last resort: call sony and tell them that you just updated your version and it started showing this message,
Many people have this problem, but there are very little remedies.

Aug 08, 2008 | Video Game Consoles

2 Answers


did you turn on the wlan or did you turn on the modem

Feb 17, 2008 | Sony PlayStation Portable (PSP) Console

2 Answers

Internal Error on PSP

were you near an internet connection at the time?

Nov 09, 2007 | Sony PlayStation Portable (PSP) Console

4 Answers

PSP error 00000001 can't scan networks

You really need to send you PSP into Sony for repair.  There is not much you can do with the porblem you have. Contact Sony repair at the listing below.

SCEA Consumer Services
1-800-345-SONY (7669)

Oct 12, 2007 | Sony PlayStation Portable (PSP) Console

14 Answers

WIFI does not work: internal error 00000001

dont worry its no problen sony did not encode the higher versions it should say no network found but but it is the same thing so dont worry

Oct 05, 2007 | Sony PlayStation Portable (PSP) Console

6 Answers

Internet connection error

Simple steps: 1. Push "up" the WLAN switch by the left side on your PSP 2. Go to "Internet Browser" 3. Go to "Address" 4 Type in your web address and pres "start" 5 When prompted with internet connection settings, choose new connection and Scan for Wireless access points. 7 Choose connection with no security and good signal strength, save your settings (Press "=>" all the way). 8. Select your newly made connection and there you go!

Aug 18, 2007 | Sony PlayStation Portable (PSP) Console

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