Question about HP ScanJet 3670 Flatbed Scanner

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I uninstalled the scanjet and now I want to reinstall it

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Take this link to hp and select your scanner and then your operating system to get your free driver download. Or you can go to the support home page and allow hp to detect your hardware, both work just fine.

http://h20180.www2.hp.com/apps/Lookup?h_lang=en&h_cc=us&cc=us&h_page=hpcom&lang=en&h_client=S-A-R163-1&h_pagetype=s-002&h_query=scanjet+3670&submit=Go+%BB

Posted on Nov 16, 2009

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6ya6ya
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Posted on Jan 02, 2017

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Scanjet 4890 prepared to scan, but will not work


Uninstall the Driver Software, switch off the Computer and reinstall the driver software again. This should work.
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Recommend uninstalling and reinstalling the software and drives.

Make sure that the scanner is not connected to the pc until the software directs you to.

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I tried all the "decent" uninstall solutions like running HP's Level 1-4 Uninstall batch files. HP's installation software still insisted that parts were already installed. Then, with the scanner connected, the installation software got into competition with Windows also trying to install the driver. The reinstallation was no good. Solution Center wouldn't even start, preposterously announcing that it couldn't find the scanner!

When you have a reliable clone of your c:\ drive you can try daring solutions. Such as this:
1. Search the c:\ drive for files and folder with "Hewlett" or "HP" in their names. Kill them all.
2. Search the registry for keys with "Hewlett" visible or buried. Kill them all.

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The point is that manual uninstall is possible and none of the elements are in hidden places. Someone else can determine whether both file and key deletions are necessary and exactly which ones.

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The problem was a conflict between MS Office 2007. When I uninstalled the offender, the scanner function was restored. I had to reinstall my older version of MS Office .
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1 Answer

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Here’s a GEEK-steer …

"...I recently had verizon fios installed, perhaps this is the problem?" ... did you start receiving error(s) immediately upon the very next use(s) after the FIOS install? If so, then that's an indication it's related. If not, just the opposite is true.

What's the verbatim (exact) error msg you're receiving, and what action(s) (scan, print, opening/launching something, etc.) precede it? Is your ScanJet working otherwise despite this error msg?

With answers to these questions, a readily apparent solution may present itself. Otherwise …

If problem persists, best course of action is to uninstall, then reinstall the printer software. Please refer to a previous post of mine http://www.fixya.com/support/t1382866-printer_works_but_will_not_scan and follow the applicable portion concerning the uninstall/reinstall procedure.

Please post back with clarification (for possible easier remedy than uninstall/reinstall), success/failure update, or any further questions you might have.

Good luck.

"Today's the best day of my life...and NOW you're part of it!"

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How to remove & reinstall HP 5370C Scanner & 4315 All-in_One


How to uninstall the software depends on your operating system. If you have windows XP, click on the Start buton, select "Control Panel". When it opens select "Add of Remove" programs (lcick). Wait for the list of progrms to appear and then look for the HP Scanjet software. Click on it and you will be given the option to uninstall. Click to uninstall. When the uninstall has finished, restart your computer and begin the process of reinstalling the software provided by HP again. If you do not have the software, go to www.HP.com and in their "sopport" section enter Scanjet 5370 in the search list.It will give you 3 options, depending on your scnner model. You should probably select the first option 5370c. click on it and it will take you to software downloads. Select the most recent and largest file to download. This will provide the latest software for your 5370. Run the program, restart (reboot) your computer,THEN plug in your USB cord. The computer should tell you that new hardware has been found. Follwo the messages on the screen and (hopefully) your scanner sill woork. The process for Windows 98 and Vista is similr to what I have outlined for Windows XP. Good luck

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Dear Sir,
I want a HP Scanjet 4370 Softwear Download my Computer. And pls confirm where is place of Delhi (India) & How Much the Price of HP Scanjet 4370 Adaptor?
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Try just reinstalling without uninstalling first. Sounds like when you replaced your hard drive, that you did not reinstall the driver for the scanjet. The installation disk will have the driver for the device.

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