Question about Printers & Copiers

1 Answer

Fax not working

For some reason I cannot use the fax on my computer. I had a printer icon and fax icon in my 'Printers & Faxes' But now only the printer icon is there. I went into 'Add/Remove programs', and went into the add components, I noticed the check (tick) mark had disappeared, so I put it back in again, thinking that was the problem. When it still was not working, I went back into the components and the tick had disappeared again.
I have used the fax ever since I have had the computer - about 2 years, with no problems at all, why all of a sudden would it disappear. I have uninstalled the printer, and reinstalled it with the CD for the drivers, but it makes no difference.
Help would be very much appreciated. As I seem to have tried everything I can think of

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 62 Answers
Re: Fax not working

Try installing it on another computer.
That problem might have something to do wth the operating system .

Posted on Jan 09, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

2 Answers

I disconnected the hp officejet all-in-one from my computer and later reconnected it. Now it thinks its a fax machine, and won't print from the computer.

it (Hp officejet 4315v series FAX) must be set to default that's why it would not print.The default printer should be the Hp officejet 4315v series,the one without the word fax in the end.
Here's how you do it:
for windows XP operating system
  1. click on the start button on your computer.
  2. click on printers and faxes.If it is not on the start-up list you can click on control panel ,click on printers and faxes or printers and other hardware.
  3. in printers and faxes,it will display all the printers installed on your computer
  4. look for officejet 4315v series or officejet 4300v series then right-click on it's printer icon then left- click on set as default.
  5. try printing from the computer.

for windows vista operating system
  1. click on the start button on the computer
  2. in the search box,type in printers,hit enter key on the keyboard.
  3. in printers,it will display all the printers installed on your computer
  4. look for officejet 4315v series or officejet 4300v series then right-click on it's printer icon then left- click on set as default.
  5. try printing from the computer.

If it does not print download the print diagnostic utility from the hp website.It is a helpful tool in diagnosing printing problems.I will provide you the link.

Jul 09, 2011 | HP Officejet 4315v All-In-One InkJet...

1 Answer

My hp desk jet 4215 is on fax mode and wont print can you tell me how to fix it

When you install an all-in one printer it creates 2 icons under printers and faxes, one is for the printer and one for the fax. With the issue that you're having it could be that what's set to default is the icon for fax, that's why whenever you try to print something it pulls up a screen for fax. Just make sure that you have the printer icon highlighted when you print. To set the printer as the default: Go to your Start button on your computer and go to Printers and Devices (Printers and Faxes for Win XP), if you can't see that on the list, go to Control Panel instead and click on Printers and Devices (Printers and Faxes for Win XP). Right click on the icon of your printer and click on Set as Default Printer. If the icon for your printer is missing, it might have been removed/deleted, in that case, you have to uninstall and reinstall the software.

May 05, 2011 | HP Printers & Copiers

1 Answer

HP officejet 4215 to print instead of fax

if you are using windows then go to control panel and go to printers(windows vista) or printers and faxes (windows xp) and then select the correct printer icon out of the two icons.. there will be two icons (for eg . officejet 4215 and officejet 4215 fax.. ) choose the one which doesnt says fax .

Oct 20, 2009 | HP OfficeJet 4215 All-In-One InkJet...

1 Answer

I try to print a document. I go to Print and click OK. Then the send fax menu comes up for no reason and will not let me print.

If you are using Windows XP, click start, click Printers and faxes, you would find your printer listed in that window, make sure that your printer icon is selected as the default printer, this issue occurs when the fax icon is selected as the default one, i.e you would have an icon for the same printer series that starts with 'Fax'. If that icon is selected you would face this issue when you try to print and you get the fax menu.
In Vista
click start, in the search bar type 'control printers' and then press enter, it would open the printers folder for you and check for the same as mentioned above.

Sep 28, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Wont fax directly from computer have to print it then fax it offline at first it worked???

to fax directly from computer you must plug the modem cable from the printer to your computer i think, unless it has a option in the drivers, but i don't think so. Then you have to download a program or if you have xp use the fax wizard in the printers and faxes.

If it does have a faxer built in, then just go to printers and faxes and it should show up.

Sep 27, 2009 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

I want to fax scanned items saved to computer


check if you have the HP solution center softare installed
this software allows to set the fax settings
you can also try the fax wizard or the printer's fax icon for the same that you will find in the control panel---->printers and faxes

Jul 14, 2009 | HP Officejet J5780 All-In-One InkJet...

1 Answer

How can I get rid of the Fax facility.

click start / settings / printer and faxes. once there delete the fax icon.

Dec 22, 2008 | Lexmark X3480 All-In-One Printer

1 Answer



here are the things that i want you to follow to somehow resolve your issue.

1. On your computer, click on start then go to control panel
2. inside control panel open the PRINTERS and FAXES (XP) or PRINTER (VISTA).
3. make sure change the default printer icon to the HP Officejet 5600 series.
- right click HP Officejet 5600 series and choose "set as default printer"
4. then try printing,

note: the reason why you encounter that problem is because the default printer icon is the "HP officejet 5600 series fax".

best regards

Apr 04, 2008 | HP Officejet 5610 All-In-One InkJet...

3 Answers

My hp 3055 has not been receiving any faxes

The only thing that I can think of for you to do is to completly delete it from your computer & then re-download it. Only do this if you get no other resolution. Or you can call 1-800-474-7739 for hp technical support. I just did & they were a great help to me!

Jun 05, 2007 | HP LaserJet 3055 All-In-One Printer

3 Answers

Canon MP830

When i am trying to fax a document it is saying that the memory is full. But when i go to the menu and to fax memory it is saying empty. How to solve this problem

Dec 19, 2006 | Canon PIXMA MP830 All-In-One InkJet...

Not finding what you are looking for?
Printers & Copiers Logo

Related Topics:

170 people viewed this question

Ask a Question

Usually answered in minutes!

Top Printers & Copiers Experts


Level 3 Expert

93861 Answers

old marine
old marine

Level 3 Expert

1298 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides