Question about SanDisk Sansa e250 MP3 Player

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Sansa wont work

My sansa wont load. it shows the sansa startup screen screen but before it loads to the music screen it goes blank then starts all over again. i tried a manual reset by putting it on hold and holding down the record and power button. this made the device go into reset mode i connected it to my computer and i installed the firmware but when i went to restart it, the same thing keeps happening.

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  • 2 more comments 
  • sweetz123 Jan 12, 2008

    wait what do you man creat a file? How do i do that?

  • sweetz123 Jan 14, 2008

    oh my god thank you so much. Seriously thank you

  • Anonymous Jan 16, 2008

    i tried to put the sansa.fmt file on my sansa

    after i put it on i unplugged it before it rebooted and it started messing up again

    im confused

    please help

  • vimpiresweet May 15, 2008

    ok when i turn on my sansa it will only show the menu!I just got it 4 my b-day so cant stand that it doesnt work!!!!!!!!!!

    plz help



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Once you have it in recovery mode, create a file called "sansa.fmt" and put in on "16mb" (Which is what your sansa shows up as in My Computer when it is in recovery mode). Once you have put the file on the "16mb" disconnect the cable and allow the device to restart unlocking it before it boots back up.

Posted on Jan 11, 2008

  • Robert E
    Robert E Jan 14, 2008

    You can do the following:
    - Right click on your desktop (Not on any icon just on the desktop area)
    - Select New
    - Select Text Document
    - Rename the File Sansa.fmt (ensure that your computer shows extensions for Known File Types).

    It will ask you if you want to change the file extension and you want to say Yes.

    Once the file is created you will need to place it on the "16mb" drive in My Computer.



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if that doesnt fix your problem try this...

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Maybe your Sansa reseted do to battery drainege or something else...You should talk to the Sansa people

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