Question about Sanyo DP32746 32 in. LCD Television

9 Answers

Sanyo lcd 32" vizion integrated hdtv

I have sound, but my screen stays black....can you help

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  • anthony avila Feb 15, 2008

    poping sound when powerd on no picture or sound perssed reset on remote now just a small flash comes on and then nothing pluged into other surge protectors in other outlet no change

  • anthony avila Mar 07, 2008

    contact Harvey Eans at sanyo co www.sanyoctv.com and explain your problem

  • Anonymous Apr 02, 2008

    my sonyo goes off but there is sound

  • rrasmussen May 17, 2008

    I have sound but no picture..

  • tstahl Jul 03, 2008

    sanyo 32746 lcd hdtv
    my picture went black i have audio but no picture
    i have contacted sanyo with no reply
    set was manufactured nov 2006



  • cassandraKC Jul 20, 2008

    Our Sanyo Vizon did the same thing just last night. Unfortunately, my husband didn't keep any of the warrenty paperwork. Please let us know what the issue is.



    Cassandra in KC

  • Anonymous Nov 05, 2008

    same problem

  • jhutchison86 Jan 11, 2009

    I feel bad that we all have this problem but on that note at take solice in the fact that we are not alone in this problem. I am trying to "hard-reset" my tv by letting it set for 4+ hours I hope that works. If not I have an odd feeling there with be a boot print in the mid of the screen. ;)

  • curtis10 Feb 05, 2009

    I did contact Harvey Eans. Sanyo did call me back within 30 minutes of e-mailing Harvey and offered to supply any parts I need as long as I paid the labor

  • eaharness Apr 04, 2009

    I have the same problem. I called Cs and got someone I could hardly comm with. They told me to reset the tv but remote is not working. then they told me it is a backlight. but where do you get a backlight here. And i am in the same state as the factory and headquarters.

  • iokai1 Apr 29, 2009

    I am going to try fix #6 submitted by stevinsf2004

    Will advise if it works for me as well.

  • team26racer May 02, 2009

    We have the same problem NO picture but do have sound. I would think the BBB should hear about this and the lemon law should cover these issues. Never should anyone spend this amount of money and only get 14 months of TV. We have a 20 year old TV that still works and we are now watching. Sanyo should be ashamed of their products and service.

  • Judy McNally Feb 03, 2013

    I have sound but my screen is too bright. Like there's a thin white veil over the picture. Any suggestions?

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Im a tv repair guy in lex, ky in i fixed mine it had the sam problem it was bad inverter board go to www.shopjimmy.com and get it there good people and it will fix it. the backlight will light for a split sec and go back out its the inverter board trust me

Posted on Feb 01, 2009

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I have this tv as well with the same problem. From the research I've done, one of the 16 ccfl's(backlight bulbs) goes bad and they all will not come on then. I have not been able to find a replacement ccfl for this particular tv. The ccfl size if 3mm x 711mm. I have a feeling the scope of this problem is very large with this particular tv and this forum represents the tip of the iceberg. Sanyo unfortunately makes a piece of junk and we have that piece of junk sitting in our homes with no good solution other than to say, dont waste your money on another Sanyo tv.

Posted on Jul 22, 2008

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Its the backlight inverter board. i just fixed my sanyo DP32746 myself in 1/2 hour. researching here, i found moniserv online store,i found the part (heres the link) http://www.lcdparts.net/LCDTVInverterdetail.aspx?InverterOriginal=VIT71008.60 they are in san francisco, and i happen to live in s.f. so i went there in person and picked up the board ,it was $179.99 + tax got home switched it out myself with a philips head screwdriver and a small nut driver .i dont have any special training or skills and it was an easy fix . sanyo were total **** about this problem i took a chance on doing the fix myself and im glad i did . good luck.

Posted on Nov 11, 2008

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Fix #6 submitted by stevinsf2004 worked for me.
The key is, when you turn the set on, if there is a momentary white light, then this fix will probably work. The $179 inverter board I received didn't look a whole lot like the original, but after a closer look all the connectors are correct. It appears to be an upgraded circuit board. Set works great now. It was simple to do, just take your time.
Thanks and good luck.

Posted on May 11, 2009

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I had the same problem. contact harvey eans with sanyo
if he does nothing go to the better business burea
and report it i had mine fixed within a month all i paid
was a 90.00 labor charge the inverter boards are ****
in that model that is why they discontinued it
mine works great
tstahl

Posted on Feb 03, 2009

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Has anyone gotten anywhere with this situation? My parent's Sanyo just had this same problem. Manufactured in Feb 2007. They have had it for about 1 year, unfortunately, lost the receipt. The price of this TV is a very large amount for my parents to spend, so if anyone has had success in getting Sanyo to do something, please post.

Thanks

Chris

Posted on Jul 28, 2008

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I have a very similar problem with my 17 month old Sanyo DP32746. I have e-mailed support twice and have gotten no reply. I just sent an e-mail to Mr. Eans. I will post the result hear. If any one else gets results please let me know. Thanks - smitty505

Posted on Jul 16, 2008

  • Smitty505 Oct 20, 2008

    I did contact Harvey Eans. Sanyo did call me back within 30 minutes of e-mailing Harvey and offered to supply any parts I need as long as I paid the labor (set iwas 17 months old in August). My set has been in the repair shop since 8/10/2008. It appears that the main board that they have sent out three times in bad (based on what my repair guy reported to me this past Friday). The screen (backlight?) has been replaced once. I e-mailed Eans this morning requesting a new replacement set. I have not heard back yet.



    While I do appreciate the fact that Sanyo offered free replacement parts on my out of warranty set, this whole episode has left me feeling that Sanyo offers products that are garbage. I will not purchase another Sanyo product again - EVER!



    I will post the out come of this fiasco here.

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First contact harvey eans at sanyo if he does not help you let him know that you will contact the better buisness bureau and file complaint have your model #and serial# ready they will ask for them ok please let me know the outcome VOODOOLIVE

Posted on Mar 14, 2008

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I have a sanyo vizion tv it is about 3 years old. My original remote does not work anymore and I cannot seem to find a universal remote that will work the menu functions.

Posted on Jan 27, 2009

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