For over a week now, when I try to log into Facebook, I receive the following message: Incorrect Email/Password Combination Facebook passwords are case sensitive. Please check your CAPS lock key. You can reset your password here. I am using my correct login credentials and have sent over 20 emails to Facebook, requesting help, but nothing. No help. No ability to log in.

Facebook has become a daily or near-daily habit for many people all over the world: People spend more than 700 billion minutes every month on the site, talking to friends, playing games and sharing information. While signing up with Facebook is simple, sometimes accessing an existing account can prove to be problematic. This can occur for a variety of reasons.
1.Incorrect Password
Facebook users who attempt to log into the site with an incorrect password will not be able to access their account until they go through the password recovery process. Users can recover their Facebook password by clicking the "Forgot Your Password?" link underneath the password login field. Users must enter their Facebook email address, linked mobile phone number, Facebook username, or their name and a friend's name. Following information entry, users can click the "Search" button to identify their account and have the password reset to a new password of the user's choice.
2.Incorrect or Forgotten Email
Facebook users who provide an incorrect email address will be unable to log into the site. Since an email address must be entered exactly as it appears on the email account, including any capital or lowercase letters, numbers and special symbols, an incorrect email login may be as simple as an accidental lowercase letter or a forgotten underscore. Facebook users should check their email address to ensure that no mistakes of this nature have occurred before login.
If a user has forgotten the email address used for their Facebook account, Facebook suggests the following options for email address recovery: Try to log in with a username if one was registered, try to log in using a mobile phone number if one is linked to the account, try locating the account on the "Password Reset" page, or ask a Facebook friend to view the account and find the email address listed on the profile. If none of these options work, Facebook suggests using any option on the "Recover Your Account" page.
3.Cache Or Cookies Problems
Facebook users who are unable to log in may be having a cache or cookies problem. To fix these type issues, users should clear the cache and cookies on the computer or mobile device, enter "m.facebook.com" as a URL rather than using previously established bookmarks or links, then log in as usual.
4.Account Disabled by Facebook
Facebook seeks to keep its site populated with real people, rather than fake profiles. As Facebook states, "Since accounts that impersonate anyone or anything can damage the integrity of this environment, Facebook doesn't allow fake profiles for celebrities, pets, ideas or inanimate objects." If your profile is deemed to be a potential fake profile, the account may be disabled by Facebook. When this occurs, the user will get a message upon attempted login that provides a link to the "Confirm Your Identity" page. This page provides possible reasons that the account may have been disabled. In some cases, it is due to the user not confirming an identity via a phone number.

I hope you find it very helpful. Best regards.

Facebook has become a daily or near-daily habit for many people all over the world: People spend more than 700 billion minutes every month on the site, talking to friends, playing games and sharing information. While signing up with Facebook is simple, sometimes accessing an existing account can prove to be problematic. This can occur for a variety of reasons.
1.Incorrect Password
Facebook users who attempt to log into the site with an incorrect password will not be able to access their account until they go through the password recovery process. Users can recover their Facebook password by clicking the "Forgot Your Password?" link underneath the password login field. Users must enter their Facebook email address, linked mobile phone number, Facebook username, or their name and a friend's name. Following information entry, users can click the "Search" button to identify their account and have the password reset to a new password of the user's choice.
2.Incorrect or Forgotten Email
Facebook users who provide an incorrect email address will be unable to log into the site. Since an email address must be entered exactly as it appears on the email account, including any capital or lowercase letters, numbers and special symbols, an incorrect email login may be as simple as an accidental lowercase letter or a forgotten underscore. Facebook users should check their email address to ensure that no mistakes of this nature have occurred before login.
If a user has forgotten the email address used for their Facebook account, Facebook suggests the following options for email address recovery: Try to log in with a username if one was registered, try to log in using a mobile phone number if one is linked to the account, try locating the account on the "Password Reset" page, or ask a Facebook friend to view the account and find the email address listed on the profile. If none of these options work, Facebook suggests using any option on the "Recover Your Account" page.
3.Cache Or Cookies Problems
Facebook users who are unable to log in may be having a cache or cookies problem. To fix these type issues, users should clear the cache and cookies on the computer or mobile device, enter "m.facebook.com" as a URL rather than using previously established bookmarks or links, then log in as usual.
4.Account Disabled by Facebook
Facebook seeks to keep its site populated with real people, rather than fake profiles. As Facebook states, "Since accounts that impersonate anyone or anything can damage the integrity of this environment, Facebook doesn't allow fake profiles for celebrities, pets, ideas or inanimate objects." If your profile is deemed to be a potential fake profile, the account may be disabled by Facebook. When this occurs, the user will get a message upon attempted login that provides a link to the "Confirm Your Identity" page. This page provides possible reasons that the account may have been disabled. In some cases, it is due to the user not confirming an identity via a phone number.

I hope you find it very helpful. Best regards.

Facebook has become a daily or near-daily habit for many people all over the world: People spend more than 700 billion minutes every month on the site, talking to friends, playing games and sharing information. While signing up with Facebook is simple, sometimes accessing an existing account can prove to be problematic. This can occur for a variety of reasons.
1.Incorrect Password
Facebook users who attempt to log into the site with an incorrect password will not be able to access their account until they go through the password recovery process. Users can recover their Facebook password by clicking the "Forgot Your Password?" link underneath the password login field. Users must enter their Facebook email address, linked mobile phone number, Facebook username, or their name and a friend's name. Following information entry, users can click the "Search" button to identify their account and have the password reset to a new password of the user's choice.
2.Incorrect or Forgotten Email
Facebook users who provide an incorrect email address will be unable to log into the site. Since an email address must be entered exactly as it appears on the email account, including any capital or lowercase letters, numbers and special symbols, an incorrect email login may be as simple as an accidental lowercase letter or a forgotten underscore. Facebook users should check their email address to ensure that no mistakes of this nature have occurred before login.
If a user has forgotten the email address used for their Facebook account, Facebook suggests the following options for email address recovery: Try to log in with a username if one was registered, try to log in using a mobile phone number if one is linked to the account, try locating the account on the "Password Reset" page, or ask a Facebook friend to view the account and find the email address listed on the profile. If none of these options work, Facebook suggests using any option on the "Recover Your Account" page.
3.Cache Or Cookies Problems
Facebook users who are unable to log in may be having a cache or cookies problem. To fix these type issues, users should clear the cache and cookies on the computer or mobile device, enter "m.facebook.com" as a URL rather than using previously established bookmarks or links, then log in as usual.
4.Account Disabled by Facebook
Facebook seeks to keep its site populated with real people, rather than fake profiles. As Facebook states, "Since accounts that impersonate anyone or anything can damage the integrity of this environment, Facebook doesn't allow fake profiles for celebrities, pets, ideas or inanimate objects." If your profile is deemed to be a potential fake profile, the account may be disabled by Facebook. When this occurs, the user will get a message upon attempted login that provides a link to the "Confirm Your Identity" page. This page provides possible reasons that the account may have been disabled. In some cases, it is due to the user not confirming an identity via a phone number.

I hope you find it very helpful. Best regards.

Facebook has become a daily or near-daily habit for many people all over the world: People spend more than 700 billion minutes every month on the site, talking to friends, playing games and sharing information. While signing up with Facebook is simple, sometimes accessing an existing account can prove to be problematic. This can occur for a variety of reasons.

1. Incorrect Password
   • Facebook users who attempt to log into the site with an incorrect password will not be able to access their account until they go through the password recovery process. Users can recover their Facebook password by clicking the "Forgot Your Password?" link underneath the password login field. Users must enter their Facebook email address, linked mobile phone number, Facebook username, or their name and a friend's name. Following information entry, users can click the "Search" button to identify their account and have the password reset to a new password of the user's choice.
     
   Incorrect or Forgotten Email
   • Facebook users who provide an incorrect email address will be unable to log into the site. Since an email address must be entered exactly as it appears on the email account, including any capital or lowercase letters, numbers and special symbols, an incorrect email login may be as simple as an accidental lowercase letter or a forgotten underscore. Facebook users should check their email address to ensure that no mistakes of this nature have occurred before login.
     If a user has forgotten the email address used for their Facebook account, Facebook suggests the following options for email address recovery: Try to log in with a username if one was registered, try to log in using a mobile phone number if one is linked to the account, try locating the account on the "Password Reset" page, or ask a Facebook friend to view the account and find the email address listed on the profile. If none of these options work, Facebook suggests using any option on the "Recover Your Account" page.
     
   Cache Or Cookies Problems
   • Facebook users who are unable to log in may be having a cache or cookies problem. To fix these type issues, users should clear the cache and cookies on the computer or mobile device, enter "m.facebook.com" as a URL rather than using previously established bookmarks or links, then log in as usual.
     
   Account Disabled by Facebook
   • Facebook seeks to keep its site populated with real people, rather than fake profiles. As Facebook states, "Since accounts that impersonate anyone or anything can damage the integrity of this environment, Facebook doesn't allow fake profiles for celebrities, pets, ideas or inanimate objects." If your profile is deemed to be a potential fake profile, the account may be disabled by Facebook. When this occurs, the user will get a message upon attempted login that provides a link to the "Confirm Your Identity" page. This page provides possible reasons that the account may have been disabled. In some cases, it is due to the user not confirming an identity via a phone number.
     

I hope you find it very helpful. Best regards.

Facebook has become a daily or near-daily habit for many people all over the world: People spend more than 700 billion minutes every month on the site, talking to friends, playing games and sharing information. While signing up with Facebook is simple, sometimes accessing an existing account can prove to be problematic. This can occur for a variety of reasons.
1.Incorrect Password
Facebook users who attempt to log into the site with an incorrect password will not be able to access their account until they go through the password recovery process. Users can recover their Facebook password by clicking the "Forgot Your Password?" link underneath the password login field. Users must enter their Facebook email address, linked mobile phone number, Facebook username, or their name and a friend's name. Following information entry, users can click the "Search" button to identify their account and have the password reset to a new password of the user's choice.
2.Incorrect or Forgotten Email
Facebook users who provide an incorrect email address will be unable to log into the site. Since an email address must be entered exactly as it appears on the email account, including any capital or lowercase letters, numbers and special symbols, an incorrect email login may be as simple as an accidental lowercase letter or a forgotten underscore. Facebook users should check their email address to ensure that no mistakes of this nature have occurred before login.
If a user has forgotten the email address used for their Facebook account, Facebook suggests the following options for email address recovery: Try to log in with a username if one was registered, try to log in using a mobile phone number if one is linked to the account, try locating the account on the "Password Reset" page, or ask a Facebook friend to view the account and find the email address listed on the profile. If none of these options work, Facebook suggests using any option on the "Recover Your Account" page.
3.Cache Or Cookies Problems
Facebook users who are unable to log in may be having a cache or cookies problem. To fix these type issues, users should clear the cache and cookies on the computer or mobile device, enter "m.facebook.com" as a URL rather than using previously established bookmarks or links, then log in as usual.
4.Account Disabled by Facebook
Facebook seeks to keep its site populated with real people, rather than fake profiles. As Facebook states, "Since accounts that impersonate anyone or anything can damage the integrity of this environment, Facebook doesn't allow fake profiles for celebrities, pets, ideas or inanimate objects." If your profile is deemed to be a potential fake profile, the account may be disabled by Facebook. When this occurs, the user will get a message upon attempted login that provides a link to the "Confirm Your Identity" page. This page provides possible reasons that the account may have been disabled. In some cases, it is due to the user not confirming an identity via a phone number.

I hope you find it very helpful. Best regards.

Facebook has become a daily or near-daily habit for many people all over the world: People spend more than 700 billion minutes every month on the site, talking to friends, playing games and sharing information. While signing up with Facebook is simple, sometimes accessing an existing account can prove to be problematic. This can occur for a variety of reasons.

1. Incorrect Password
   • Facebook users who attempt to log into the site with an incorrect password will not be able to access their account until they go through the password recovery process. Users can recover their Facebook password by clicking the "Forgot Your Password?" link underneath the password login field. Users must enter their Facebook email address, linked mobile phone number, Facebook username, or their name and a friend's name. Following information entry, users can click the "Search" button to identify their account and have the password reset to a new password of the user's choice.
     
   Incorrect or Forgotten Email
   • Facebook users who provide an incorrect email address will be unable to log into the site. Since an email address must be entered exactly as it appears on the email account, including any capital or lowercase letters, numbers and special symbols, an incorrect email login may be as simple as an accidental lowercase letter or a forgotten underscore. Facebook users should check their email address to ensure that no mistakes of this nature have occurred before login.
     If a user has forgotten the email address used for their Facebook account, Facebook suggests the following options for email address recovery: Try to log in with a username if one was registered, try to log in using a mobile phone number if one is linked to the account, try locating the account on the "Password Reset" page, or ask a Facebook friend to view the account and find the email address listed on the profile. If none of these options work, Facebook suggests using any option on the "Recover Your Account" page.
     
   Cache Or Cookies Problems
   • Facebook users who are unable to log in may be having a cache or cookies problem. To fix these type issues, users should clear the cache and cookies on the computer or mobile device, enter "m.facebook.com" as a URL rather than using previously established bookmarks or links, then log in as usual.
     
   Account Disabled by Facebook
   • Facebook seeks to keep its site populated with real people, rather than fake profiles. As Facebook states, "Since accounts that impersonate anyone or anything can damage the integrity of this environment, Facebook doesn't allow fake profiles for celebrities, pets, ideas or inanimate objects." If your profile is deemed to be a potential fake profile, the account may be disabled by Facebook. When this occurs, the user will get a message upon attempted login that provides a link to the "Confirm Your Identity" page. This page provides possible reasons that the account may have been disabled. In some cases, it is due to the user not confirming an identity via a phone number.
     

I hope you find it very helpful. Thank you for using fixya.

Click on this link and (after performing the seurity check) enter your email address. An email with a password reset code will be sent to your email. You can use it to log in to your Facebook account. Click here:
Forgot your password?

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I'm assuming that when you try to log in to your Facebook account you get a message saying Incorrect Email/Password Combination. I'm also assuming you have tried to recover your password using reset password feature. If not, click here to give it a try. If this won’t work there are good chances that your account has been hacked.


Follow these steps to recover your hacked Facebook account:

1. Visit http://www.facebook.com/help/contact.php?show_form=account_compromised

2. Contact email address: enter your email address, if possible the same email you have registered account with
3. Full name on the account: enter your full name on the account so they will be able to verify application
4. Network(s) the account belongs to: try provide as many possible networks, including school, work network,…
5. Email addresses that may be affiliated with the account: enter the same email you have created Facebook account with
6. Your contact email address: use same email as you entered for step #2
7. URL (web address link) of the profile page: simply copy/paste URL of your profile

8. Description and steps to reproduce the issue: describe how your account got hacked/stolen, try to provide as many additional information as possible
9. Submit “My Account Has Been Compromised” form

You will receive a reply shortly after Facebook staff review your application.

Hope this helps - good luck!!

1. don't click on any more unsolicited emails regarding resetting passwords. THat is how your pwd and account gets hijacked.
2. Run MalwareBytes and make sure you aren't infected.
3. http://www.facebook.com/help.php?page=746
4. [email protected] for any additional questions or concerns.

I assume that you kill the virus. First you have to be sure that the virus is kill,
In the facebook log in page, at the button their is a link where you can ask for your lost password, its possible that with the virus the password have change. Try this and email me again if you still have problems.