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My screen doesn't come on. although you can feel the touch part working the screen remains blank

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The touch screen doesn't work


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Blank screen


Try soft reseting your phone. If that doesnt work then try hard reseting.  To soft reset take the stylus pen and push in the little hole on the bottom of the phone. You should feel a little click and then your phone will restart. Wait until your phone  starts up again and if it still isnt working then do a hard reset. 
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If your screen remains blank after trying both resets I would suggest taking it back to where you got it and and have them fix it or replace it.
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